#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(864)595-5502

Rental Center

(864)595-5508

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

121 Dorman Center Drive

Spartanburg, SC 29301

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Customer Store Reviews

  • 4.7 out of 498 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
Why shop at this Home Depot?
The main reason I shop at this Home Depot is because your Sale Cashier Carolyn is the nicest, sweetest, and most competent employee I have ever encountered at Home Depot. Please note that I have been shopping at Home Depots east of the Mississippi River since I started in 1982 at a Home Depot in Norcross, GA.
by
    • Recommended
    Cynthia was great
    She was great very nice an helpful
    by
      • Recommended
      Clean neat friendly Store
      Great customer service
      by
        • Recommended
        Customer service
        Great service from the time I walked in the door till i left the parking lot
        by
          • Recommended
          Loved the check out people especially Guss
          They just wanted to help as much as possible and smiled while doing so. Great women and men at check out. High-five Guss!
          by
            • Recommended
            Fantastic customer service
            Everyone was so helpful from coming in to leaving. Very appreciated!
            by
              • Recommended
              Has What I Need
              Thank you for having what I needed. Thank you all for coming to work and being there for us customers.
              by
                • Recommended
                Great location
                This Home Depot is so convenient to where I live. It always have what I need to buy each time. I wish they had every product I needed available for ship to home. The variety of landscaping and hardscaping supplies are great for the avid DIY homeowner.
                by
                  • Recommended
                  Great Customer Service
                  I shopped in the Garden area and Cindy was remarkable! She helped me design my yard from a picture I shared with her. She greeted me with a genuine smile and was very knowledgeable. I'm getting compliments from my neighbors and passerby's on my front yard dye to Cindy's expert advice! Good customer service equates to increased, consistent sales. This is my Homedepot of choice!
                  by
                    • Recommended
                    Items wanted
                    I went several different stores before going to Home Depot. After going to Home Depot I found what I needed.
                    by
                      • Recommended
                      Great service
                      I purchased a vent hood and the sales associate was the best. Very knowledgeable and was a great help in making my decision.
                      by
                        • Recommended
                        Great service
                        Great customer service
                        by
                          • Recommended
                          Friendly and knowledgeable employees!
                          Everyone there went above and beyond to help us with our paint project. This makes me feel like I can do a better job with painting my rooms.
                          by
                            • Recommended
                            Clean/Well Stocked
                            I love this Home Depot and have been a loyal customer for over 13 years. I never have a problem when I need assistance. Self check out is a breeze or you can have larger items checked out for you. Great atmosphere and always clean.
                            by
                              • Recommended
                              Probably the worst service ever.
                              This was a 50/50 experience. Went to buy a toolbox and some bolts. The associate in tools was helpful and got what I needed. When I was looking in the bins for the bolts I needed a different associate walked up with a customer and said excuse me and proceeded to close the bin I was in and push in front of me. I guess what I was looking for wasn’t as important as what he was looking for.
                              by
                                In Need Of a Freezer...NOW
                                We came in with a need for a freezer, we were in a bind ours had just failed and we we going on vacation in a few days. I sought out an associate and was blessed to find Daniel. He was extremely helpful even though appliances were not his department. He talked with the manage on duty and arranged for us to buy the floor model. We were ever so thankful. He saw everything through to the end, from purchase to loading and all the customer service and empathy to boot. Thank You Daniel!
                                by
                                  • Recommended
                                  Wonderful Garden Center
                                  I absolutely love going to the Garden Center at Home Depot. The plants are healthy and beautiful. I can find all my gardening supplies there and I love the mulch and potting soil sales.
                                  by
                                    • Recommended
                                    INVENTORY IN IT'S PLACE, AND IN STOCK
                                    COMPETITIVE STORE SOLD OUT ON SHELF AND CAN'T FIND BACK UP INVENTORY
                                    by
                                      • Recommended
                                      The associates didn't seem to care about what they were doing.
                                      I'm happing with the products that I purchased. Just not happy with the customer service at the register or the customer service counter. I was UNDERCHARGED $100. I came back to store 2 days later and paid the difference. Did not feel like anyone cared.
                                      by
                                        Courtesy and Manners
                                        Today, I had to pick up something at the Customer Service Desk. Then I went back to the Garden Center and the cashier there was SO personable. I heard her interactions with other customers. Everyone interacting with her left happy and upbeat. Conversely, the younger people working at the Customer Service Desk, are bored,slow and not interested in customer satisfaction. I was the only person at their window and I had to wait to be acknowledged. Young millennials don't care about things like kindness or pleasing a customer. Some don't even make eye contact!!!! GIVE THEM A CLASS IN MANNERS AND COURTESY, BECAUSE THEIR PARENTS DID NOT TEACH THEM A THING!!!
                                        by
                                          GREAT!!!
                                          Very clean and great experience
                                          by
                                            • Recommended
                                            Love my Home Depot!
                                            The customer service at my Home Depot is always excellent!!
                                            by
                                              • Recommended
                                              Friendly Employees
                                              Employees are willing to assist if needed or find someone who can assist. Variety of quality of products. Didn't give 5 stars due to parking spaces being tight and no check out registers at one of the store entrances. Customer service at one entrance and registers at lumber entrance.
                                              by
                                                • Recommended
                                                Great Experience
                                                Walking in to Home Depot is a great experience. It is clean, organized and the staff are very friendly.
                                                by
                                                  • Recommended
                                                  Love these employees!
                                                  The employees here are ALL very helpful and friendly!! I even got a "Merry Christmas" from one!!!
                                                  by
                                                    • Recommended
                                                    Growing business
                                                    My husband and I run a growing business. Extremely Satisfied with the product and people.
                                                    by
                                                      • Recommended
                                                      Back to Basics...
                                                      I always shop here for my projects. I am always greeted when I enter the store. I usually can find what I need... What is a bit irritating is pallets of products blocking areas and shelves making it difficult to get to. Another biggie...the ladies room... I had too make a pit stop... Dark with only one lightbulb working since all the others were out... Not very clean. I will still shop here as i usually will find what need. You just need to do some house keeping.
                                                      by
                                                        • Recommended
                                                        Great Selection of Christmas Trees, ornaments and decor for Christmas!
                                                        Purchased the T13 Indoor Christmas Tree today and went home and put it together and it's beautiful. Gonna leave it up!
                                                        by
                                                          • Recommended
                                                          Favorite Store!
                                                          I always find what I'm looking for and it for some reason it doesn't fit...there's never a problem with returns!
                                                          by
                                                            • Recommended
                                                            great tool
                                                            remodeling a house bought most of material at at Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 498 reviews

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