#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(864)595-5502

Tool & Truck Rental

(864)595-5508

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

121 Dorman Center Drive

Spartanburg, SC 29301

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 496 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
THIS HOME DEPOT IS WELL STOCKED. IT FEATURES A HELPFUL AND FRIENDLY STAFF. I ESPECIALLY APPRECIAT...
THIS HOME DEPOT IS WELL STOCKED. IT FEATURES A HELPFUL AND FRIENDLY STAFF. I ESPECIALLY APPRECIATE THE GARDEN CENTER. PLANTS ARE HEALTH AND COMPETIVELY PRICED.
by
  • Verified Purchase
  • Recommended
Store 1129, Home Depot store is Great.
Store 1129, Home Depot store is Great.
by
  • Verified Purchase
  • Recommended
The department supervisor is Denis Desbois we needed door and screen door replaced and locks repl...
The department supervisor is Denis Desbois we needed door and screen door replaced and locks replaced he was very helpful in helping us choose what we needed after measurements were received it was that easy and very much appreciated
by
  • Verified Purchase
  • Recommended
Excellent service from a great employee. Will shop here often! What a great helper!
Excellent service from a great employee. Will shop here often! What a great helper!
by
  • Verified Purchase
  • Recommended
Horrible customer service
Horrible customer service
by
  • Verified Purchase
1 found this review helpful
I had to ask an associate for help. He went above and beyond to help me locate the item. Even t...
I had to ask an associate for help. He went above and beyond to help me locate the item. Even tho the store didn't have what I was looking for, the man went to his computer, without me even asking, to see if he could locate the item nearby. Very helpful! The cashier in the garden shop was Very pleasant and cheerful, so both employees I dealt with were very pleasant and helpful. It made my brief experience a very nice one!
by
  • Verified Purchase
  • Recommended
Who ever the old lady is with absolutely no customer service skills needs to be fired before I ev...
Who ever the old lady is with absolutely no customer service skills needs to be fired before I even begin to entertain the idea of shopping at home depot again
by
  • Verified Purchase
1 found this review helpful
good experience with employees
good experience with employees
by
  • Verified Purchase
  • Recommended
Great staff and availability of products. Thank You!!!!
Great staff and availability of products. Thank You!!!!
by
  • Verified Purchase
  • Recommended
Store was clean, has good pricing, friendly employees.
Store was clean, has good pricing, friendly employees.
by
  • Verified Purchase
  • Recommended
Kathleen in kitchen appliances is very helpful. She made purchasing a large ticket item easy.
Kathleen in kitchen appliances is very helpful. She made purchasing a large ticket item easy.
by
  • Verified Purchase
  • Recommended
Cashier Sabrina was extremely pleasant and helpful.
Cashier Sabrina was extremely pleasant and helpful.
by
  • Verified Purchase
  • Recommended
Great store, great employees, and great service.
Great store, great employees, and great service.
by
  • Verified Purchase
  • Recommended
If you are shopping for paint, take the time to stop at this Home Depot. You will hopefully find...
If you are shopping for paint, take the time to stop at this Home Depot. You will hopefully find a really awesome young lady named Chasta. Chasta will not only take the time to help you figure out what looks good with what, but her paint ideas are spot-on. She was so very capable with other customers while she was mixing paint and answering the telephone I was really astonished. If we could clone a million Chasta's the world would be a better place. If you are looking for great service...be sure to come over to the Westside Home Depot!
by
  • Verified Purchase
  • Recommended
I found the products I was looking for and was able to get the assistance I needed. The store wa...
I found the products I was looking for and was able to get the assistance I needed. The store was clean and not cluttered. The associates was helpful and friendly. My visit was a pleasant one.
by
  • Verified Purchase
  • Recommended
The store employees that I came in contact with was very friendly and helpful. The only compliant...
The store employees that I came in contact with was very friendly and helpful. The only compliant that I had was that the air conditioning was not working properly. It was very warm in the store. It would be nice to come into a cool store from the heat, that way customers would browse more and probably make more purchases.
by
  • Verified Purchase
  • Recommended
On a Sunday evening, I needed 16 furring strips and a ball of twine. I was assisted in finding t...
On a Sunday evening, I needed 16 furring strips and a ball of twine. I was assisted in finding those items quickly and accurately. There was no wait at checkout so I was in and out of the store in less than 10 minutes! Both employees that I needed help from were super pleasant and efficient. I will shop here again!
by
  • Verified Purchase
  • Recommended
Staff very helpful and knowledgeable!!
Staff very helpful and knowledgeable!!
by
  • Verified Purchase
  • Recommended
customer service area needs changing. The area where the employees and only one computer and on...
customer service area needs changing. The area where the employees and only one computer and one machine to close to each other. When an application is made for a new card the information can be seen on the screen behind the person behind the customer. A checkout area for the other side of the store would speed up customers check out. And the customer comes first.
by
  • Verified Purchase
  • Recommended
I parked my truck at the outside staging area beside pallets of mulch. When I exited my truck tw...
I parked my truck at the outside staging area beside pallets of mulch. When I exited my truck two Home Depot employees came to assist. I asked them if it was possible to park my truck in the desired location and they said yes. An employee assisted me loading 16 bags of red mulch in my truck. I was very thankful for that assistance!
by
  • Verified Purchase
  • Recommended
If you find yourself in the Lawn & Garden service and are needing some help please ask for Miss M...
If you find yourself in the Lawn & Garden service and are needing some help please ask for Miss Mary she is very knowledgeable I had the great experience of working with her she is such a nice person and has years of experience and we'll be able to provide you anything that you need I'm certain of it she is so knowledgeable she could probably be the CEO of the company I would like her to be my own employee that's how knowledgeable this young lady is thank you so much Miss Mary for the great experience and like I said if you're at Home Depot please ask for Miss Mary I'm very satisfied mr. Edge
by
  • Verified Purchase
  • Recommended
Customer service is above average, but ease of shopping needs improvement. The aisles (especially...
Customer service is above average, but ease of shopping needs improvement. The aisles (especially in the lumber department) are often cluttered with carts of customer returns, stock merchandise, etc. It is difficult at time to access the products you need and navigate through the aisles. If your prices are the same as competitors--then at the very least your store presentation and customer service needs to be better than your competition.
by
  • Verified Purchase
  • Recommended
The store is in a good location and have lots of supplies to complete your home projects. The pri...
The store is in a good location and have lots of supplies to complete your home projects. The prices are reasonable and the products are good quality.
by
  • Verified Purchase
  • Recommended
EXCELLENT SERVICE--QUICK CHECKOUT--GREAT EXPERIENCE!!
EXCELLENT SERVICE--QUICK CHECKOUT--GREAT EXPERIENCE!!
by
  • Verified Purchase
  • Recommended
I was standing in the tool area looking for someone to give me service and one of your employees ...
I was standing in the tool area looking for someone to give me service and one of your employees was just staring at me and never asked if I needed help I had to go ask someone else of your employees to get someone to the tool area because it wasn't stopped for what I needed it was on the top shelf I waited for more than 15 minutes before I got some help I was disappointed that I had to go ask an employee for help when they saw me standing there
by
  • Verified Purchase
  • Recommended
This store is very clean, the tim members are very friendly, I always find what I need.
This store is very clean, the tim members are very friendly, I always find what I need.
by
  • Verified Purchase
  • Recommended
My favorite diy store.
My favorite diy store.
by
  • Verified Purchase
  • Recommended
Special Thank You to Carlos and Chasta for excellent customer service! They gave me great confide...
Special Thank You to Carlos and Chasta for excellent customer service! They gave me great confidence in creating my beautiful diy! You guys rock!❤️
by
  • Verified Purchase
  • Recommended
Very friendly staff and large quantity of products.
Very friendly staff and large quantity of products.
by
  • Verified Purchase
  • Recommended
move the trash can a few feet away from the door at the entrance. vent cart area- hot! make free ...
move the trash can a few feet away from the door at the entrance. vent cart area- hot! make free hot water in rain barrels there to clean anything! eliminate large trash can at lumber side. there's a smaller one there. 2 is a waste. loose trash at chain fence cage at back. Eliminate Steel grate at back of the top of the hill at lumber receiving area at back. Have VP of internet marketing walk the store w/ me. I'll massively increase sales.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 496 reviews

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