#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)676-6402
Tool & Truck Rental(816)676-6408
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5201 N Belt Hwy Bldg C
Saint Joseph, MO 64506
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Customer Store Reviews

  • 4.7 out of 356 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (356)
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Showing 1-30 of 356 reviews
Great customer service
Would return to the store in a heartbeat… It’s a wonderful experience with wonderful employees
by
    • Recommended
    Home Depot - Awarding Awesome Experience
    I waited in line a little longer than I had hoped but the experience was well worth the wait. As a retired teacher, I don't have much experience with power tools, but the employees at Home Depot help me to be able to do what I want to do. I am handicapped but thanks to them, my rockhounding is a whole lot easier! They locate items, they offer advice, and one employee has even come out to join us rockhounding. They are awesome!
    by
      • Recommended
      Defective riding mower, won’t refund the protection plan
      Can’t get an answer from anyone. Buyer beware, Don’t buy their protection plans
      by
        Great Store
        Staff at this store are like no other. In a world where nobody cares and everyone hating their job, this is NOT the case at this store. All so friendly and always wanting to help. Very nice experience
        by
          • Recommended
          No customer service no cashiers
          Went in to find a couple of plumbing parts had no help whatsoever no greeters no customers service in the aisles and no cashiers anywhere
          by
            Awesome customer service
            Was looking for a stove with specific options and the appliance specialist working found the exact one online! Printed the paperwork and paid at register. Easy peasy!
            by
              • Recommended
              Nice people , great store!
              I have been using this Home Depot over 10 years. Never a problem.
              by
                • Recommended
                Certain employees are good to be around there
                These employees are always knowledgeable and helpful at the checkout at register one or two And their names are satyn and lyubov
                by
                  • Recommended
                  Bad Service
                  Went to get 42 2 x 4's and 7 sheets of metal. Asked for help filling my order from 5 different employees. They paged 2 times but no help> i could have gone to a local lumber yard and paid a little more but I would have had way better service. I am 67 yrs old and while not cripple, I do not get around like I used to. I was amazed at the number of employees standing around with their thumbs up their butts or clueless looking at cell phones Ask for help at checkout no dice. Load in truck byself
                  by
                    Great store.. Employees go the extra mile to help you get what you need!!
                    I was on an errand to pick up plumbing supplies for my son and I don’t know that much about faucets.. All I had to do was go to the bathroom fixtures area and there was a nice young gentleman there that really knew all about plumbing supplies.. I called my son and he talked with the young gentleman and picked up the plumbing parts I needed.. So pleased
                    by
                      • Recommended
                      WASHER REPLACEMENT
                      BOUGHT A WASHER , MADE PHONE CALL TOJERRY CONWAY & HE HAD IT READY FOR ME AT FRONT CASHIER WHEN I ARRIVED..ANOTHER AWARD WINNING CUSTOMER SERVICE PERSON!
                      by
                        • Recommended
                        Employees go above and beyond
                        Hire people like Lila and Bruce who work in PRO contracting to ensure that every customer experiences what I did today. They are truly the dream team and made me smile and just appreciate people in general. They make me want to be better and help people more.
                        by
                          Shopping
                          Friendly personal and good selection of products.
                          by
                            • Recommended
                            Always great service
                            Everyone at this location are always very welcoming and caring.
                            by
                              • Recommended
                              Customer Service Counter
                              I parked near the south entrance and came in quickly to get a can of paint. When I got ready to leave, something near customer service caught my eye, so I paused to look. Brylee at the customer service desk asked if she could help me or if I had any questions...I didn't, but did ask her if I could check out there and save myself a trip to the north end to check out and then have to walk back to where I parked. She quickly said "yes" and had me checked out quickly. She was interactive, bubbly, and friendly--a great way to start my day!
                              by
                                • Recommended
                                Washer and dryer purchased
                                We Thank Khalei Anderson for the ease of purchasing our new washer and dryer.
                                by
                                  • Recommended
                                  Great Customer Service
                                  Randy, the Lawnmower Guy, and Nevaeh at Customer Service, were both fantastic. They went out of their way to help me!
                                  by
                                    • Recommended
                                    Customer Service
                                    Outstanding customer service!!!
                                    by
                                      • Recommended
                                      Great customer service
                                      Every single time we shop at the Saint Joseph, MO store we have a great experience. Outstanding employees who are always willing to help you!
                                      by
                                        • Recommended
                                        Super store
                                        I drive by several stores to get to HD
                                        by
                                          • Recommended
                                          Closing time hero
                                          I work long hours during the day and it's very hard to get into home depot for my home project Ivan did a great job on taking care of me at the very edge of when the sword was closing great job Ivan
                                          by
                                            • Recommended
                                            Excellent Assistance
                                            Paul in lighting was so helpful. He not only showed me where what i needed was, he got the product off the shelf for me and explained to me how to use it. He then looked up which isle the other product i needed from the store was and gave me the isle and the bin #.
                                            by
                                              • Recommended
                                              KPAX
                                              Very pleased with product availability, prices, and customer service!!!
                                              by
                                                • Recommended
                                                Friendly employees
                                                In a world of surly, rude sales associates that obviously hate their job this store somehow breaks that trend. Have never had a bad experience there yet.
                                                by
                                                  • Recommended
                                                  Bob is just amazing!!
                                                  I bought some fencing things and poles and Bob helped me from the start to the end!
                                                  by
                                                    • Recommended
                                                    Great staff
                                                    Every time we go to this store we are impressed with how friendly, helpful and knowledgeable the staff are.
                                                    by
                                                      • Recommended
                                                      Great helpers
                                                      Great helpers Daryl and Dean
                                                      by
                                                        • Recommended
                                                        Great experience
                                                        Everyone was very helpful
                                                        by
                                                          • Recommended
                                                          Lyuba at the self check out
                                                          Good customer service is hard to find nowadays and the smiling lady at the self-checkout named Lyuba was so amazing and reminded me to register our new tool online.
                                                          by
                                                            • Recommended
                                                            Great Customer Service and Initiative
                                                            I was new to the material buying process of being a handyman. But a lady employee who i asked for help suggested that i become pro perks member and the perks with becoming a member. And so for i like it. All in one place
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 356 reviews

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