#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(816)676-6402

Rental Center

(816)676-6408

Store Hours

Mon-Sat:
7:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5201 N Belt Hwy Bldg C

Saint Joseph, MO 64506

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 382 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (382)
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Showing 1-10 of 382 reviews
Clean store
Always clean, easy to get down isles, helpful employees
by
    • Recommended
    Awesome customer service!
    Channelle was the employee who helped me and she was by far the best employee I have ever came in contact with! She greeted me with a smile and was very knowledgeable on the location of all the items I needed. She helped me to the very end until checkout. What an awesome experience!
    by
      • Recommended
      Don’t buy the Driveway Blacktop Sealer
      This product was not stored properly so it was set up already. I had to buy 6 buckets instead of 3 due to this. 1/2 the bucket of material is no good.
      by
        Best employees
        I was easily able to find an employee to answer questions or find an item. The best of all was that they knew where the items were without having to look up on HD app. Checkout lady was nice and not pushy or hovering.
        by
          • Recommended
          Great customer service.
          Bought a new lawn mower and an employee named Daryl made my purchase extremely easy and provided me with tons of insight on which mower to purchase.
          by
            • Recommended
            Positive experiences
            I've had a consistently positive experience at Home Depot over the years. The array of tools, building materials, and home improvement supplies is impressive. The organized layout makes it easy to find what I need, whether I'm tackling a DIY project or working on home renovations. The staff is knowledgeable and helpful, always ready to assist with product recommendations or answering questions about installations. I've especially appreciated the advice I received when choosing paint colors and materials for a recent remodel. Additionally, their online shopping experience is user-friendly, and I’ve found that their curbside pickup makes it even more convenient to grab supplies without a hassle. One area for improvement could be the checkout process during peak hours, which can sometimes be lengthy. However, the overall quality of products and services far outweighs this minor inconvenience. In conclusion, I highly recommend Home Depot for anyone looking for reliable home improvement products and expert assistance! BobR
            by
              Painting success!
              I recently visited the store purchasing items for a painting project. Although I didn’t receive a proper greeting upon entering, I was greeted by employees working different departments (Charles in painting, Monty in appliances). They asked if they could help me find anything and followed up by telling me to let them know if I had any questions. They were very friendly and visible. The store is very clean and well organized.
              by
                • Recommended
                Poor service and unhelpful staff
                Flooring staff is rude and unhelpful. I called this location, a couple days before coming in, to see if they carried the items I needed. When I asked about the price of window blinds, of a specific size, the worker refused to provide this information and instructed me to use the website. The website and app have performed poorly after the last few app updates. I had to call back and request a manager before I could get my question answered. I manage multiple properties and will be taking my business elsewhere because of this nonsense
                by
                  Great customer service From the Asst. Mgr Jill
                  It was finally nice to be greeted and assisted by an employee while in the store. Usually the employees are to busy talking to each other, not wanting or willing to help. Jill, the Asst Mgr was very helpful and not pushy or condescending. Jill and her work ethic and customer service is the reason i would visit the store again. Thank you Jill.
                  by
                    • Recommended
                    Large variety large supply of items
                    Very friendly place to shop
                    by
                      • Recommended
                      Showing 1-10 of 382 reviews

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