Reviews for St Matthews #2313

Please enforce social distancing / face covering edicts for the in-store experience.

Glad to see friendly and competent women working in home improvements! With help from Teresa, found product I was looking for. Teresa assisted immediately. Clean store Teresa was very friendly and most helpful.

Good luck with having someone give you a correct price. Store has one price, online price for IN store is lower but wont honor it.

Danny in appliances was fantastic!

Overall employees have been extremely helpful I very much appreciate their desire to help and apply a military discount for items I purchase

Associates very friendly and helpful!!

Love this store in St. Matthews Kentucky, so clean and employees are super friendly and knowledgeable. We found a great bargain in the bathroom sale section at the front of the store, medicine cabinet was sealed from the factory. brought it home and found out it was damaged. Exchanged it at the Westport Road Louisville location as they were out of stock in St. Matthews. Westport HD also clean and employees are super friendly and knowledgeable there too. They helped unpack new cabinet in the store so we could validate no issues.

Always such a knowledgeable and helpful group at the St. Matts Home Depot!

I like to recommend this store best price and best service

So many available and helpful products to find. And the employees are very helpful as well.

Very friendly and helpful.

Very clean store, user friendly layout, small and quite.

Very friendly and helpful staff. I enjoyed the visit although I was at the wrong store for my online order pick up, they made the trip enjoyable.

Paint department has knowledgeable people who can help you get your project completed economically and with a feeling of job-well-done.

Very helpful sales rep in the Appliance Dept. We have been taken car sod several times and most likely will keep,on it

Customer service very lacking - difficult to find help and when you do, the employees don't even act like they want to solve your problem. I tried to get some storm doors ordered and installed and it was like they were trying to block me from spending money. Store has gotten messy; not a great experience.

In case you can't find it, the paint section in in the back corner, right side as you enter.

The store was clean and neat. Products was ready available and easy to find. Employees are very helpful.

Linda W in the paint department is very professional and has a high standard of service. I have used HD for many years for my rehab businesses and found this store standing above the rest.

Very inconsistent store, some days all the help you need sometimes can't find a soul to help you. For the most part the employees are friendly, but you always remember the ones that are not. I shop here for convenience, but many time just shake my head and go elsewhere.

The store is very clean and easy to find anything very easy it’s like to go in and out on a very short time

All of the store employees in the store have always been very very helpful to me. They're friendly and they take extra time and answer all my questions!

The store was very close easy to find products and the cashier was very helpful.

No help !!!!!!!!!

This Home Depot store has been a mess and the Isles have been cluttered the last several times we shopped here. The employees appear to be too busy performing their assigned tasks to perform any customer service tasks. It's difficult to get them to help with heavy items either in the store or loading your vehicle. The store has become a disappointment. It was very frustrating to try to maneuver around the store Do tiles being blocked with product and closed for stocking. In addition it's always difficult to find an available cart other than the grocery style cart.

The people have always been helpful and knowledgeable. What more do you want? I like the place.

I have been going to the store for some time and I am very happy with the service and the invoice.

First off I love this store. It has nothing to do with the company or the products they carry. It's about customer service. I took the last 2 off the shelf and there was a box of them above. I requested assistance in getting them down but to no avail. I had 4 different associates involved and still unable to retrieve them. Finally after 15 minutes of being patient, I took off my sandals and scaled the shelving myself to fetch the box and collect the items I needed and came for. No excuse for that kind of service.

These folks are on the ball. I usually find everything I need myself or with help from a smiling orange apron.

Staff very knowledgeable about how products in store are used and their location