#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(813)878-1350
Tool & Truck Rental(813)878-1340
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1712 N Dale Mabry Hwy
Tampa, FL 33607
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Customer Store Reviews

  • 4.6 out of 448 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
This was the third or fourth time I have been in this store and was once again very happy for goi...
This was the third or fourth time I have been in this store and was once again very happy for going there. As soon as I walked in the door this morning a very ice woman said "Good Morning" and asked me if I needed any help. As a matter of fact I did. I told her I needed a toilet flapper and she nearly walked me to it! I was really happy about that. Other employees greeted me as well as I passed them. I pass two other places to get here, and I will continue to do just that for this great customer service!
by
  • Verified Purchase
  • Recommended
A store is only as good as their management team. Their performance trickles down and influences ...
A store is only as good as their management team. Their performance trickles down and influences all the employees and the customers. Today, the manager of the Stadium Home Depot helped me with a difficult return. After she solved my problem, she helped me get the custom lumber order I needed. Your staff worked together to give me an outstanding customer experience. What a team!
by
    • Recommended
    After looking up an item on my phone and the location of the item the part was not there. An asso...
    After looking up an item on my phone and the location of the item the part was not there. An associate told me where to find the part and it wasn't where he said it was. Then he disappeared.
    by
    • Verified Purchase
    Our Stadium Home Depot (#0256) is simply the best!! Everyone is so knowledgeable and friendly!!!...
    Our Stadium Home Depot (#0256) is simply the best!! Everyone is so knowledgeable and friendly!!!!!
    by
    • Verified Purchase
    • Recommended
    1712 N. Dale Mabry HWY Tampa Fl 33607. register 05 A man was seen driving away a silver BMW on t...
    1712 N. Dale Mabry HWY Tampa Fl 33607. register 05 A man was seen driving away a silver BMW on the NE side of the homedepot with a loaded weapon and attempted to thrift a Homedepot cart with several valuables. Watch your video and report this aggressive and hostile experience!
    by
    • Verified Purchase
    • Recommended
    You are greeted when you enter. The associates will always help you. This store is not so huge th...
    You are greeted when you enter. The associates will always help you. This store is not so huge that you get lost in the aisles, yet the store has what you are looking for 98% of the time.
    by
    • Verified Purchase
    • Recommended
    As a general contractor and a business owner . This is the first time I’ve ever come to a Home De...
    As a general contractor and a business owner . This is the first time I’ve ever come to a Home Depot and felt like this. I came to buy concrete for my crews this morning. I bought 20 bags of concrete. The cashier called the loader to come, two came. The older loader, came and asked what are you here for concrete? Then points to the concrete and says there it is. What do you need a cart? Then points saying there they are. The older guy left a younger guy kept watching me and then he left. I won’t recommend us Home Depot to anyone
    by
    • Verified Purchase
    Customer service in the garden area almost nonexistant. Cashier called for loading assistance bu...
    Customer service in the garden area almost nonexistant. Cashier called for loading assistance but no one showed up.
    by
    • Verified Purchase
    I ducked in to this store on my lunch break to grab a keyless lock. I was in a hurry and did not ...
    I ducked in to this store on my lunch break to grab a keyless lock. I was in a hurry and did not know which lock I needed for my situation. The sales clerk pointed me to exactly what I needed and Luz the cashier checked me out quickly. Overall, it was a good experience and I like the lock.
    by
    • Verified Purchase
    • Recommended
    Super nice people there. Very helpful for a guy like me who isn't really great at home improveme...
    Super nice people there. Very helpful for a guy like me who isn't really great at home improvement or "handy man" projects.
    by
    • Verified Purchase
    • Recommended
    employees at customer service went out of her way to make this store great.
    employees at customer service went out of her way to make this store great.
    by
    • Verified Purchase
    • Recommended
    Everyone was friendly, helpful, polite
    Everyone was friendly, helpful, polite
    by
    • Verified Purchase
    • Recommended
    The was clear and the employees are very helpful and friendly.
    The was clear and the employees are very helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Cashiers make you feel that you are stealing something
    Cashiers make you feel that you are stealing something
    by
    • Verified Purchase
    1 found this review helpful
    Corean helped us even though the store was unusually busy! She personally helped us find exactly ...
    Corean helped us even though the store was unusually busy! She personally helped us find exactly what we needed. She was wonderful!!
    by
    • Verified Purchase
    • Recommended
    This store is not currently safe to shop in. 90% of employees do not wear masks properly. Mask...
    This store is not currently safe to shop in. 90% of employees do not wear masks properly. Mask wearing is not enforced with customers either. Stay far, far away until after you've been vaccinated.
    by
    • Verified Purchase
    The guy that operates the forklift was rude and unprofessional. He refused to load me 50 sheets o...
    The guy that operates the forklift was rude and unprofessional. He refused to load me 50 sheets of sheetrock that were not damaged as the rest because in his opinion the buyes must take it all. I refuse to pay for product that are damaged but they don't care. These people here in pro desk are very unprofessional. Especialy the guy in front of the department who told me to wait up to 45 minutes for my next load.
    by
    • Verified Purchase
    this is a amazing store
    this is a amazing store
    by
    • Verified Purchase
    • Recommended
    Really outstanding customer service. I wish I knew all of their names but Luz, Alejandro, the gu...
    Really outstanding customer service. I wish I knew all of their names but Luz, Alejandro, the guy who seemed to be training Alejandro, and the guy helping Luz at checkout were all outstanding. Just a good store. Heck, even the customers are nice! lol. Not common enough these days.
    by
    • Verified Purchase
    • Recommended
    Outstanding customer service from Estefanie and Alis!!!
    Outstanding customer service from Estefanie and Alis!!!
    by
    • Verified Purchase
    • Recommended
    I’m giving one star cause I can’t give ZERO! Worst experience ever! Never coming back... thank yo...
    I’m giving one star cause I can’t give ZERO! Worst experience ever! Never coming back... thank you and you’re welcome!
    by
    • Verified Purchase
    It’s practically impossible to find an associate to assist you. When you do find someone, they ac...
    It’s practically impossible to find an associate to assist you. When you do find someone, they act like you’re being a bother to them. Very poor customer service!
    by
    • Verified Purchase
    1 found this review helpful
    During these times this Home Depot location has been excellent. I’ve had to do some repairs to it...
    During these times this Home Depot location has been excellent. I’ve had to do some repairs to items at home that we’re unplanned and the ease of being able to send my handy man over and being able to pay over the phone has made a world of difference. Thank you for being a great community partner to all of us during this time of crisis.
    by
    • Verified Purchase
    • Recommended
    Excellent service! It was fast and clean area I’m picking up my item and great greeter mention my...
    Excellent service! It was fast and clean area I’m picking up my item and great greeter mention my name when I asked for my item. Thanks
    by
    • Verified Purchase
    • Recommended
    Most employees are super nice and helpful.A couple years ago I had a bad experience here and vowe...
    Most employees are super nice and helpful.A couple years ago I had a bad experience here and vowed never to come back. It is the most convenient location so I did go back. Ever since I have had great service. They have really stepped up their game!
    by
    • Verified Purchase
    • Recommended
    Hiroko, Nahd and Alice are the best! They have guided my husband and I with our new home renovat...
    Hiroko, Nahd and Alice are the best! They have guided my husband and I with our new home renovation. Apart from the practical aspect of measuring, selection of goods, etc. they are wonderful people to work with, they are so kind and professional. It could have been a stressful situation but thanks to them it was a fairly easy process.
    by
    • Verified Purchase
    • Recommended
    Store Was Clean, Yet There's NEVER An Actual Cashier To Take Care Of You In The Evening.. You Mus...
    Store Was Clean, Yet There's NEVER An Actual Cashier To Take Care Of You In The Evening.. You Must Use Self Checkout Which I Find Completely Unprofessional! Asked The Cashier To Check Me Out & She Pointed Me To The Self Checkout, Yet When I Walked In The Store She Was Taking Care Of Customers & Ringing Them Up.
    by
    • Verified Purchase
    1 found this review helpful
    Excellent shopping experience at a store that is conveniently located, well stocked, and has help...
    Excellent shopping experience at a store that is conveniently located, well stocked, and has helpful, friendly employees.
    by
    • Verified Purchase
    • Recommended
    I was greeted and help by a salesperson whom wasn’t even assigned to that department and she assi...
    I was greeted and help by a salesperson whom wasn’t even assigned to that department and she assisted me even rung me up at her Register so I could leave for work on time big shout-out to Ms. Cassandra from Windows and Doors.....
    by
    • Verified Purchase
    • Recommended
    Friendly service
    Friendly service
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 448 reviews

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