Reviews for Stanford Ranch #6688

We met with Jackline Gad, Design Consultant, and I'm so glad that we did. Our kitchen, and both bathrooms need updating, we started with our kitchen. We had a previous quote of nearly $10K for the countertops, new sink/faucet install, which was over our budget. Jackline was able to use the measurements and photos I took, and showed us choices that fit our budget and are not a compromise at all, in fact, they are about the same quality and we are saving $3K what a relief! The process is so easy, and it's nice to have someone who is so experienced and talented to take care of the project coordination, too!

We happened to be in Rocklin for another errand and decided to look at this Home Depot for a Bosch dishwasher we wanted. They had three different Bosch models (more than our own local Home Depot) and it was very helpful to compare them. The employees here were super helpful (thank you Fred and Tonya!) and we were able to get our questions answered and complete our purchase. We're also thrilled with the delivery and installation options -- we'll have our dishwasher installed within a week!

The store always has what I need and I had an issue with a recent online order where a third party really dropped the ball. The crew at the Service Desk (T, A and L) was extremely helpful in resolving my issue. In a world where the customer doesn't seem to come first very often, I am happy to do as much business with this store as I can.

I was having a little trouble remembering the batteries that I needed and Michael in hardware was very helpful in looking them up for me. Awesome service.

Our recent relocation to Roseville needed many frequent trips for merchandise and services, all of which have been successful. Our patio furniture was delivered and the appliances were installed successfully. Thank you for a job well done.

I notice The new employees do know policy and experienced Ones should be there at all Times to help

Asst. Manager told me I was pushy and off putting and he wasn't going to give me anything inquiring about a donation for an Eagle Scout Project.

Janine is very friendly , nice and knowledgeable about there products

Very impatient and patronizing and wanted to argue over ewch question I asked her.

I was very pleased with the help I received in selecting a refrigerator to buy.

Aisha the employee at home depot is a little tightly wound up. Doesn't like to be asked questions. Wants to brush you off. Isn't very nice, body language and tone is unprofessional. She through us off our goals. We recently had a major job done and were hoping to use home depot for our second project. I don't know now. Will have to rethink. Hopefully if I go back I won't have to deal with her. Anybody but her.

I was ready to tackle sealing my new redwood deck. Jeff at store #6688 saved me from making a big mistake! He told me the wood needed to season for at least 30 days before I sealed it; otherwise, it wouldn't take and would be a waste of my time, money and sealer! He helped me select a quality, oil based sealer, instead of a water based product. Jeff confirmed I could roll on the product and I left feeling informed and ready to seal my new deck, in another 20 days!

This is the 1st time I was actually helped when employees saw that I needed material cut. This crew I met today was looking to help and make our experience friendly and efficient. Jacob was our guy. Thank you so much! Also at the self checkout, we met 2 ladies Zinnia and Lexi that helped us get through our linear footage takeoff of material. Usually not easy, but they made it happen within 1 minute. Special thanks to Jacob though! What a friendly and professional guy. Very calm and energetic. Future manager for sure

Tim at the Stanford ranch store was amazing and went above and beyond to help us get what we needed . A+ employee

Jacklin Gad in the Design Department was extremely helpful in walking me through the process of installing granite countertops in my kitchen. I had a long list of questions to ask of her, and she gave me detailed and informative responses that made my decisions about the product seem almost easy. She alerted me to the current special offers available and made the entire process very comfortable, enjoyable, and educational. Within a few days I was able to visit the design center that provides the granite, make my selection, and finalize the order with Home Depot. I have gained a lot of knowledge into making good choices in design, color, and creating a finished product that I will enjoy. A very enjoyable experience, and Jackline provided everything I needed to feel great about the purchase and to look forward to the upcoming installation process. Taking advantage of a Home Depot Sale gave me a very quality product at a very competitive price.

Had everything my company needed for my project materials.

I bought a water heater and Dishwasher

It would be nice if they would have at least one Cashier open during store hours.

I went looking for a refrigerator, and this was my second Home Depot store. This store is just generally well run, the employees are always greeting you, offering help, and even thank you for making your purchase.

Competitive hours, clean appearance, good service and prices.

Grab a outdoor shed, then go to checkout and let the cashier know which wheelbarrow we want to purchase. (They are all out front tied together) my husband goes out and takes a picture of the sku per the cashier direction and it comes up over $20 more then the $84 advertised. My husband goes back outside, Meanwhile I point out there are 2 columns of the same one with the huge sign in front. She doesn't care, said it would be the over $100 pricing the register came up. I pointed out they are all tied together, we didn't move anything, was not our fault if sign was incorrect and $ should be honored, she continued to push back, I was getting ready to ask for a manager when she called assistance up, a young man comes up looks outside (which is literally a few feet from where she was and refused to look) he comes in the $ gets honored. She treated my entire family like garbage, and not only were we buying a wheelbarrow we bought a shed!! And we are card members who are there often. This is not the way you treat customers!

Thomas at the Garden Dept rocks!

The Home Depot is part of everyone's experience and for good reason. Almost without exception, I find what I need. The store is organized, clean, and the staff is available, knowledgeable, and friendly. The Home Depot is what American Business is all about.

I had an incredible experience with the store manager Amanda on my recent visit to Home Depot. She went above and beyond for me. She was knowledgeable, patient, and kind as well has highly respected by her Home Depot team. I was very impressed by the extraordinary care and plan to make sure that Amanda knows how amazing she truly is when I see her the next time I am shopping for my new home.

The employees at this store are always very friendly and helpful. The shelves are well kept and stocked.

I would like to give a young man named Dominique one of your employees a rave review he gave way above and beyond normal service so kind so knowledgeable so helpful!

The garden center is awesome. After going to several other stores not finding the vegetable plant I wanted, shout out to Home Depot for always having what I need.

Love this store it's clean and everything is easy to find.

I make picture frames and Home Depot hardwood section is clean, product is organized and easy to pick-out. The quality of the wood pieces are great and not much sanding is needed.

Customer service is where they excel above other like stores.