Reviews for Stapleton #1532

I had a flood from a washer into a walk in closet with carpet and pulled up the carpet and decided for a quick try to fix it with carpet squares and I was very nervous but it came out great!

I bought a door on line pickup in store h d loaded it when I got home I saw a 3"long×3/16 deep 1" wide scar and a lot of scrape mark down to bare wood and filthy greasey really h d is this good business it took me the better part of a hour to get a decent condition doorframe return to mill work and a lift to get it down back to returns and some one to help load me

3 asked if I needed help

Lid for some reason doesn’t fit bucket , both HD orange 5gal and now have to go back over $1.99

Probably the best service I’ve had in years black woman that works at the Stapleton off Quebec Street in Colorado was there to help with her three or four employees to load my trailer 2 x 12 pressure-treated all the way to the top of my trailer by far outstanding and she should be recommended to the higher-ups for the help she’d given me that day. She’s a very very nice person always helps meets greets thanks. Does everything she’s supposed to be she should be father than the customer service department that’s a fact.

They no longer even need employees since I find what I need, research my questions on my phone, load it all, scan it all, pay for it and get it all into my vehicle. Not even AI robots are needed for a customer experience as I do it all myself.

Great store with excellent employees, well stocked and Once inside,I have a good experience at this store. It’s either homeless or migrants loitering around which makes me avoid going more often than I would. Such a sketchy parking lot and surrounding area.

I go to Home Depot at least 100 times a year. I have been to every store in the Denver area at one time or another, most of them several times. 80% of the time I go to Stapleton only because it's the closest. If all the stores were the same distance from me, I would never go to this store. It's cluttered, messy and seems poorly managed.

Overall, the level of customer service has declined dramatically in the following areas: 1- It has become increasingly difficult to get customer assistance in the aisles. Many times I have seen employees more actively involved with each other than looking to assist customers. 2-Regarding the cashiers, if not help is requested, it is probably not needed. Cashiers have injected themselves into the self service process causing me to miss out on digital receipts or military discount, because they want they are bored for lack of customers or rush to leave. 3-The Stapleton bathroom situation punishes the paying customer for the sins of those who do not pay. Not only do you need to find a sales associate (if you can) to get the code, but now, the associate has to walk you to the restroom. I feel for those who deal with weak bladder issues. Unfortunately, this Home depot is the most convenient location for me, so I will probably tolerate their service until it gets a bit more egregious.

I was impressed with staff and a well stocked store. Every time I had a question, there was someone available nearby with the answer. They had items that my local store did not have.

Easy to install. Looks good

Dave in plumbing...excellent

The central park/stapleton store started using the new checkout lane configuration however dislike that i cannot enter the store where the checkout lane are located. Please allow customers to enter the store at those doors.

I've been there many times in the past. Was nearest to job I was at yesterday. Parking lot and nearby traffic situation is crazy but Home Depot's parking lot is fine. Had no problem with quick checkout and even found someone in store to quickly answer a question, correctly! Sadly, repair part I needed was out of stock until next year. (for an evaporative cooler!) it's still hot outside-Home Depot is a bit early preparing for next seasonal run. Found the correct part at ACE, a few blocks from my job, at a competitive price. Just telling it like it is.

We shop allot at home depot all the time like 3 or 5 times a day , we are remodelling are basement and we get are supplies from there we really do appreciate all you do

Came in to return some plywood. Tequila was a friendly example of someone to manage the customer service and returns section. Had a great time!

Terrible customer service my lead cashier

The store is generally messy. Product location (aisle, bay) does not match with what the website says. Young, clueless, inexperienced, and poorly trained staff. The exact opposite of what you want in a hardware store.

Gustavo and Rogelio were very helpful answering questions and concerns. They were both very friendly.

Raphael was super sweet, quick to check me out, and very polite!

I visited another store and was told no one could help me pay my remaining balance for a delivery. Home Depot customer service told me I had to complete the transaction in a store so I was frustrated by this loop. I was so greatful to get help from Alejandra at this location. She ran into the same issue as the previous store but knew how to navigate the situation and ultimately got me checked out quickly. Everyone at this location was super helpful and kind. I'll likely come back here in the future instead if the location closer to my home because of this stores knowledge and service.

Great prices great associates and very helpful. Thank you.

I needed to replace all my Fire Alarms. Mike in Electrical assisted me in getting the right ones. Deidra at check out, assisted me in renewing my card and getting out the door with all I Needed

Too many people begging in the parking lots. Kick them out please.

I picked up what I needed in Garden. The computer said there was 25 bags of garden lime. An employee checked the back and there was none. Frustrating. The beggars in the parking lot need to be removed. I repeatedly refused help and the man choose to put my purchase in the truck anyway. NO means NO!

Was able to get a knowledgeable associate who was willing to help me.

The help from employees is good but Mariah really stands out to me when I have been in the store. Her knowledge & experience stands out to me as she is quick to put me in the right place & get me out of store quickly. Thank you

I have been shopping at Home Depot for many years it always has exactly what I need and if it don't have what I need it always has a great substitute for anything that I need for my home projects I go nowhere else for my home material and will always be a loyal customer

I appreciate all the women that helped me at this shopping experience at The Home Depot on 3870 Quebec Street. Good job and thank you.

I had no difficulties getting help. I was asked if I needed help on two occasions during one visit. And, when my delivery didn't come through (from a 3rd party), staff went above and beyond to offer me solutions to help me with my renovation. Thanks Stapleton Home Depot. Each staff member I interacted with was a really good experience.