#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)667-8604

Rental Center

(410)667-8610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

125 Industry Ln

Cockeysville, MD 21030

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 587 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
MY CASHIER JANESSA WAS SUPER FRIENDLY AND WELCOMING!! I WILL COME BACK TO SHOP AT THIS STORE JUS...
MY CASHIER JANESSA WAS SUPER FRIENDLY AND WELCOMING!! I WILL COME BACK TO SHOP AT THIS STORE JUST TO SEE HER. SHE IS GREAT!!!!
by
  • Verified Purchase
  • Recommended
Excellent help and quick responses.
Excellent help and quick responses.
by
  • Verified Purchase
  • Recommended
Best service I've ever received at a Home Depot. Incredibly attentive and knowledgeable employees.
Best service I've ever received at a Home Depot. Incredibly attentive and knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Great staff, particularly Coretta, the cashier. She was as helpful as possible. I'll continue to ...
Great staff, particularly Coretta, the cashier. She was as helpful as possible. I'll continue to shop there.
by
  • Verified Purchase
  • Recommended
Unfortunately this store was out of stock for a product I wanted. Cindy, at customer service, not...
Unfortunately this store was out of stock for a product I wanted. Cindy, at customer service, not only found another store that had the product but she volunteered to pick it up for me since it was available at a store near her home! She went above and beyond! Cindy gave the best customer service, with a smile, that I have ever received! She's a treasure! Thank you!
by
  • Verified Purchase
  • Recommended
good and knowledgeable personal, and if you can find it here they will recommend you where to fin...
good and knowledgeable personal, and if you can find it here they will recommend you where to find it
by
  • Verified Purchase
  • Recommended
The store is very clean and well stocked. The service people are very kind and helpful.
The store is very clean and well stocked. The service people are very kind and helpful.
by
  • Verified Purchase
  • Recommended
On our recent visits to Home Depot, we have received excellent service and have encountered very ...
On our recent visits to Home Depot, we have received excellent service and have encountered very helpful and friendly employees, who have gone out of their way to give us very pleasant shopping experiences.
by
  • Verified Purchase
  • Recommended
Janessa, Your cashier at self checkout was very friendly to us during our visit to your store las...
Janessa, Your cashier at self checkout was very friendly to us during our visit to your store last night. She greeted us with a song about coming to self checkout. Even while helping other customers she was very friendly and somehow helped everybody at the same time. Thank you Janessa
by
  • Verified Purchase
  • Recommended
Cleanliness was above average to great. Customer service was OUTSTANDING. Look for "Vic" in the...
Cleanliness was above average to great. Customer service was OUTSTANDING. Look for "Vic" in the center of the store near the power tools. That guy has a knowledge of product, a knowledge of product application, and an overall home improvement acumen that is unparalleled by any other Home Depot employee I've ever come across. Check out was quick and friendly. Overall very positive experience here and I will come back for my future home improvement purchases. Thanks guys.
by
  • Verified Purchase
  • Recommended
I visit your store often because of the location's. I often find it easy to get what I am looking...
I visit your store often because of the location's. I often find it easy to get what I am looking for. I have a family full of contractor's and your store is recommended for what I need to do very often.
by
  • Verified Purchase
  • Recommended
Wonderful patient and professional service. They helped me with all of my needs. Anthony was the ...
Wonderful patient and professional service. They helped me with all of my needs. Anthony was the employee who helped me and he was awesome from start to finish. I hope he is there the next time I return!!
by
  • Verified Purchase
  • Recommended
Big thanks for keeping me sane during my bathroom remodel. I appreciate the total support as I fu...
Big thanks for keeping me sane during my bathroom remodel. I appreciate the total support as I fumble around, second guess myself, and inevitably exchange the wrong sizes or colors. From special order, online order, will call, and retail purchases, you've helped me through it all. Project looks good so far!
by
  • Verified Purchase
  • Recommended
This Home Depot has a vast inventory. If you need something, often it takes finding someone to he...
This Home Depot has a vast inventory. If you need something, often it takes finding someone to help find it (and reach it). The employees are usually very friendly.. I have sometimes had problems finding an available employee,. On the weekends, there are plenty of employees (along with plenty of customers). Best not to go during a lunch "break" or a "shift change'.. I can usually count on finding what I need at this Home Depot. I would recommend any one looking for practically any thing to shop here.
by
  • Verified Purchase
  • Recommended
Great customer service at this location.
Great customer service at this location.
by
  • Verified Purchase
  • Recommended
Cashier Excellence
While at the store and after purchasing many tools I was accosted by in who was so helpful and so charming and her demeanor she actually helped me take the tools out of the packaging they were in there were so many I had purchased a tool box to put them in and she help me put them in the toolbox her personality was second to none only to the person who invited me as I came in the store the fellow had a large nose but was so helpful and smiled so broadly I couldn't help but think my goodness this is the place for me to shop.
by
    Neat, Friendly and resonable
    Neat, Friendly and resonable
    by
    • Verified Purchase
    • Recommended
    Nessa at self check out helped me out because I left my wallet in the car and instead of me dragg...
    Nessa at self check out helped me out because I left my wallet in the car and instead of me dragging the kids about out to the car to come right back, she held them for me at self checkout. I was surprised to find them laughing and playing because my wo year old doesn't stay still for anybody. She is very friendly and helpful and pointed me in the right direction for everything that I needed. Thank you Nessa!!!!!!!
    by
    • Verified Purchase
    • Recommended
    This Home Depot is the best! Friendly service, great selection and clean store!
    This Home Depot is the best! Friendly service, great selection and clean store!
    by
    • Verified Purchase
    • Recommended
    Very friendly
    The lady at self checkout Nessa was very friendly. Welcomed us with a warm smile and scanned our ites even through they were small. Good job Nessa!
    by
      They have the best staff in the Baltimore area.
      They have the best staff in the Baltimore area.
      by
      • Verified Purchase
      • Recommended
      Could not get assistance in the lawnmower department. Another customer and I teamed up to help ea...
      Could not get assistance in the lawnmower department. Another customer and I teamed up to help each other out rather then wait for assistance. My expectations were not very high so I was not disappointed. Checkout and loading my purchase were great.
      by
      • Verified Purchase
      • Recommended
      Cashiers are GREAT
      Our cashier Janessa is the GREATEST!! She always has a smile on her face and is very friendly! She asks about your day and your trip to the store!! Head cashier racheal is also very nice! Would shop here again
      by
        Always find what I'm looking for but if I have a question I have always had someone guide me in t...
        Always find what I'm looking for but if I have a question I have always had someone guide me in the right direction. People are friendly and willing to help.
        by
        • Verified Purchase
        • Recommended
        Excellent customer service! The sales associate walked me over to where the product I needed was...
        Excellent customer service! The sales associate walked me over to where the product I needed was and then took the time to discuss the available sizes. When the size I wanted proved to be out of stock, she offered the next larger size at the same cost as the smaller would have been. She then walked me up to the register and explained to the cashier to give me a discount. The cashier was also very friendly. I will definitely be back!
        by
        • Verified Purchase
        • Recommended
        Customer service is fantastic! See Lisa or Coretta at the desk. They can turn any problem around ...
        Customer service is fantastic! See Lisa or Coretta at the desk. They can turn any problem around fast. They are the best!
        by
        • Verified Purchase
        • Recommended
        Great customer service. They helped a sticky warranty return.
        Great customer service. They helped a sticky warranty return.
        by
        • Verified Purchase
        • Recommended
        Very good experience due to Kary's persistent work in getting me what i needed.
        Very good experience due to Kary's persistent work in getting me what i needed.
        by
        • Verified Purchase
        • Recommended
        Hole was clean and employee were helpful!!
        Hole was clean and employee were helpful!!
        by
        • Verified Purchase
        • Recommended
        this store is very conveniently located for our needs. It has the right stock of items with a gre...
        this store is very conveniently located for our needs. It has the right stock of items with a great deal of choices for the items. It is well staffed also.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 587 reviews

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