#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)882-3406

Rental Center

(410)882-3400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1971 E Joppa Rd (towson)

Parkville, MD 21234

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 547 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (547)
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Showing 1-30 of 547 reviews
Nice Store.
Nice Store.
by
  • Verified Purchase
  • Recommended
We always go to this store rather than the one closer to us. The staff is friendlier and more kn...
We always go to this store rather than the one closer to us. The staff is friendlier and more knowledgeable. We also like the garden department at this store. Joanne is our favorite.
by
  • Verified Purchase
  • Recommended
Everyone is helpful and I love having the Greater at the entrance to direct you to the product yo...
Everyone is helpful and I love having the Greater at the entrance to direct you to the product you specifically came in for. Then I just roam the store and pick up odds and ends I see. Some I need and then some I can always use. LOL I am mechanically inclined, Retired from B&D - Love to look at the tools, etc. Next purchase will be a shower enclosure for the Powder Room. $ winnings would be a GREAT asset!
by
  • Verified Purchase
  • Recommended
Even though there is a HD closer to where we live. We intentionally go to this particular store ...
Even though there is a HD closer to where we live. We intentionally go to this particular store due to its customer service and easy to find items. The garden department is our favorite. We will go to this HD because it offers more and the best customer service.
by
  • Verified Purchase
  • Recommended
Been there several times and have no complaints.
Been there several times and have no complaints.
by
  • Verified Purchase
  • Recommended
Many store employees are mature professionals. They are knowledgeable and really want to help if...
Many store employees are mature professionals. They are knowledgeable and really want to help if you have a problem or question. Like other home improvement stores, there are sometimes busy times when it is difficult to find someone to help you, but when you do, they they seem to sincerely want to help.
by
  • Verified Purchase
  • Recommended
The vast majority of the staff is knowledgeable and willing to answer every question. The associa...
The vast majority of the staff is knowledgeable and willing to answer every question. The associates in the PAINT, ELECTRICAL and PLUMBING departments are great
by
  • Verified Purchase
  • Recommended
I needed a motorized cart. The greeter made sure there was one handy and fully charged. It was ne...
I needed a motorized cart. The greeter made sure there was one handy and fully charged. It was next to the garden section. I needed a patio set. There was one with a sign - Last one- on sale. I sat down on one of the cushions and waited for a salesman. The greeter came over and said she liked the patio set also. A salesman came up, took my order, recommended I rent their van and save the delivery charge. Everyone was friendly. Top rated as usual!!
by
  • Verified Purchase
  • Recommended
GOOD CUSTOMER SERVICE. HELPFUL PRODUCT INFORMATION FROM STAFF.
GOOD CUSTOMER SERVICE. HELPFUL PRODUCT INFORMATION FROM STAFF.
by
  • Verified Purchase
  • Recommended
Customer service was extremely efficient and accommodating when I went to pick up my online order
Customer service was extremely efficient and accommodating when I went to pick up my online order
by
  • Verified Purchase
  • Recommended
STORE WAS FULLY STOCKED AND HELP WAS VERY COURTEIOUS AND HELPFUL
STORE WAS FULLY STOCKED AND HELP WAS VERY COURTEIOUS AND HELPFUL
by
  • Verified Purchase
  • Recommended
The Towson store is truly awesome! The team at the ProDesk are the BEST in the business! Kudos Am...
The Towson store is truly awesome! The team at the ProDesk are the BEST in the business! Kudos Amanda & Brian!
by
  • Verified Purchase
  • Recommended
Excellent service!
Excellent service!
by
  • Verified Purchase
  • Recommended
I enjoy shopping at this store because the employees are very helpful and courteous and will answ...
I enjoy shopping at this store because the employees are very helpful and courteous and will answer any of the customers questions . The store there in the Towson area is very clean It seems like there are always friendly employees available if needed to support the customers. This store is at a convenient location for me to shop and I always go back to this particular Home Depot store when ever I need extra supplies for my home improvement needs. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
This Home Depot is great for all my home improvement needs. They are very helpful and professional.
This Home Depot is great for all my home improvement needs. They are very helpful and professional.
by
  • Verified Purchase
  • Recommended
Carol Paul in the cabinet department is the best! Quick, knowledgeable, patient and nice. Brent ...
Carol Paul in the cabinet department is the best! Quick, knowledgeable, patient and nice. Brent in custom service delivers the kind of service you dream about. Where you feel cared for as a paying customer.
by
  • Verified Purchase
  • Recommended
Well I'm a contractor and like I said I work in a lot of people's houses customers nagging on me ...
Well I'm a contractor and like I said I work in a lot of people's houses customers nagging on me all the time about you know to fix this fix it and you know sometimes I just go to the Home Depot just just to get away take a break from my customers just to walk around in the tool Gallery look at all the tools and and just talk to all the employees at Home Depot they're all very nice and considerate to their customers and I really like home Depot in Towson
by
  • Verified Purchase
  • Recommended
JoJo and Jas were super friendly and helpful with an exchange I needed to make... Thank you ladies
JoJo and Jas were super friendly and helpful with an exchange I needed to make... Thank you ladies
by
  • Verified Purchase
  • Recommended
Great store and wonderful service. I'm always met with a smiling face!
Great store and wonderful service. I'm always met with a smiling face!
by
  • Verified Purchase
  • Recommended
Randy, the paint associate, was extremely helpful and patient. I went in to buy paint for my new ...
Randy, the paint associate, was extremely helpful and patient. I went in to buy paint for my new home and Randy helped us identify the paint, the colors, and even the paint rollers. Even the cashier, Francina, was amazing. She offered her congratulations on our new home purchase and was very friendly.
by
  • Verified Purchase
  • Recommended
THE STORE IC CONVENIENTLY LOCATED. WELL STOCKED AND THE EMPLOYEES ARE KNOWLEDGEABLE AND VERY HELPFUL
THE STORE IC CONVENIENTLY LOCATED. WELL STOCKED AND THE EMPLOYEES ARE KNOWLEDGEABLE AND VERY HELPFUL
by
  • Verified Purchase
  • Recommended
excellent customer service today!
excellent customer service today!
by
  • Verified Purchase
  • Recommended
Customer service friendly
Customer service friendly
by
  • Verified Purchase
  • Recommended
Everyone I was in contact with were friendly , said hi , asked if I needed help . very knowledge...
Everyone I was in contact with were friendly , said hi , asked if I needed help . very knowledgeable staff and friendly also.
by
  • Verified Purchase
  • Recommended
I had a great experience shopping today at Home Depot. My mom and I went to look for a new Microw...
I had a great experience shopping today at Home Depot. My mom and I went to look for a new Microwave, ours broke. Let me tell you, 3 days without a Microwave is not fun. You forget how good you have and how much easier a microwave makes your life. We got cleaning stuff to and it was fun, one or two of the employees were asking very nicely if we were moving a child out of our house. Mom and I had to laugh, they were for us and a little for our friends. The employees are very personable, nice, friendly, professional and ready to help you out. We had a cashier named Joann who was very nice and made it a great experience for us. And John helped us load our car ,he was also very nice, personable, friendly, and professional. We ran into a couple other employees during our shopping trip, and every one of them always greeted us and asked if we needed any help. I would very highly recommend this store.
by
  • Verified Purchase
  • Recommended
Everyone was very helpful and pleasant. and seemed to go out of their way to help me.
Everyone was very helpful and pleasant. and seemed to go out of their way to help me.
by
  • Verified Purchase
  • Recommended
Cashier Jo-Ann was so helpful in putting together my order for my deck.
Cashier Jo-Ann was so helpful in putting together my order for my deck.
by
  • Verified Purchase
  • Recommended
Store was clean and organized with friendly and helpful employees waiting to assist
Store was clean and organized with friendly and helpful employees waiting to assist
by
  • Verified Purchase
  • Recommended
EVERYTHING ABOUT WAS PERFECT TO ME.
EVERYTHING ABOUT WAS PERFECT TO ME.
by
  • Verified Purchase
  • Recommended
Very nice, clean and very convenient store.
Very nice, clean and very convenient store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 547 reviews

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