#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(231)929-8814

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2522 Crossing Cir

Traverse City, MI 49684

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 599 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
Great customer service at the door and in the isles.
Thank you for your awesome customer service. I love The Home Depot Traverse City, Mi
by
    • Recommended
    complete
    This store has it all.... engaged Employees and anything you might need or want... its there
    by
      • Recommended
      Difficult to get Items corrrectly Delivered to Store
      It seems as if their online business and brick and mortar store are two different entities. They are not in sync.Ordered items don't come or are very hard for store personnel to find.
      by
        Extremely friendly and convenient
        I love how I can enjoy the luxury of going to a veteran-friendly place like Home Depot no matter where I am. We're fixing up our old lake house and it's great to have this store nearby for all of our projects.
        by
          • Recommended
          Cashier
          My cashiers name was Robert and he did an awesome job. This store is my favorite store to shop at. The employees are great and the store is clean.
          by
            • Recommended
            Very friendly and helpful employees
            I shop at Home Depot often. I've had flooring installed in most of my house by Home Depot and major appliances have been purchased and installed by them. I've always had excellent service and any problem was always handled quickly and professionally.
            by
              • Recommended
              Negative to a Positive
              The customer service here is top notch. I shop here all the time and once in a while things don't go according to plan. This location ALWAYS finds a way to make it right, and keep me a happy customer. Never once have I had a problem they couldn't fix. In an age when I could shop in any store, or on any website, I keep coming here for the personal touch.
              by
                • Recommended
                Great Customer Service
                Customer Service employee Heather was outstanding in helping me during my Traverse City store visit.
                by
                  • Recommended
                  Helpful employees
                  Guy at customer service was very helpful and Robert my cashier was great too.
                  by
                    • Recommended
                    Friendly service
                    Thanks for your help today. Lots of help and no one seemed annoyed! We truly appreciate your directions and assistance!!!!
                    by
                      • Recommended
                      Quality People, Quality Brands
                      I do all my tool shopping at Home Depot and I've never had any issues with power tools I've bought from there. The Traverse City location goes out to their way to help and everyone I've ever asked for help from seems to know the store like it's there own house. I can't find better pricing on Milwaukee tools anywhere else!
                      by
                        • Recommended
                        Great experience
                        My husband and I recently purchased new appliances. The employees were both knowledgeable of products and very personable which made the whole experience much more enjoyable. Thank you to John and Larry at Traverse City Home Depot for all your help. You are truly the BEST!!!
                        by
                          • Recommended
                          Excellent Customer Service
                          We purchased a new oven at the Traverse City, Michigan, store and Rob in the appliance department was so helpful, patient, and knowledgeable.
                          by
                            • Recommended
                            Appreciated the helpfulness
                            Irene was monitoring the checkout line to make sure that no one was waiting. I appreciated her effort in keeping things moving on a busy Sunday morning
                            by
                              • Recommended
                              Very good inventory!
                              I needed some equipment and materials and went to this store because it is a very convenient location. They had everything I needed, including a 28 foot aluminum extension ladder, standoff, angle iron and 3/8" bolts. It is hard to find these items in rural locations but this store had them all in stock. I was in-and-out of the store in less than 15 minutes. The staff was very helpful every step of the way. Thank you Traverse City, I will be back.
                              by
                                • Recommended
                                Great Service
                                This is a Home Depot we always go to - very clean, nice employees and service always exceeds expectation.
                                by
                                  • Recommended
                                  Helpful people
                                  I’ve been going to this store for years and never been disappointed. When I can’t locate something I’ve asked the nearest employee and they always point me in the right direction. Example: I’ve recently got into using PEX and wasn’t sure of the fittings location and got the assistance I needed.
                                  by
                                    • Recommended
                                    Scott in kitchen awesome
                                    He really wants to help which anyone working with him can appreciate . I have been doing a remodel so three months o have bothered Scott and he hasn’t gotten frustrate yet new record for me just ask my wife
                                    by
                                      • Recommended
                                      Dale in Millworks
                                      Dale was knowledgeable, efficient, and explained all the features available to us for our order. He also made us aware of services available for future projects! Now we are just waiting for our order to arrive! Thanks again Dale!
                                      by
                                        • Recommended
                                        Great tools
                                        Overall with the tool happy with the tools the performance of them great place to get your tools
                                        by
                                          • Recommended
                                          John in laundry was great!
                                          John McClintock was knowledgeable and was very patient with our question. We normally buy online but he was just great.
                                          by
                                            • Recommended
                                            Kitchen and bath
                                            I've spoken to this man concerning bathroom vanity tops, he was not very knowledgeable at all
                                            by
                                              Great service
                                              Alice checked us out great and fast. Like to get our carpet materials and planking as well.
                                              by
                                                • Recommended
                                                Excellent place to shop
                                                In all my yrs of buying from home depot the only problem I had was when I bought a water conditioner. The man home depot sent to install it hooked it up wrong and it sprayed my entire closet with several inches of water.
                                                by
                                                  • Recommended
                                                  Home Depot for the Win
                                                  I bought two 2x6’s Bathrooms are lovely Leah at the pro desk is Awesome
                                                  by
                                                    • Recommended
                                                    Great paint support!
                                                    Nat and Poppy helped me match paint. I had to come back because it wasn’t quite right and they got a perfect match!
                                                    by
                                                      • Recommended
                                                      Friendly and professional staff - Very impressed!
                                                      We were struggling at the self-checkout when Roger stepped in to help. He was very helpful and even more he put us at ease with his friendly demeanor. Our experience at this Home Depot in Traverse City, Mi, was fantastic. We’ll be back!
                                                      by
                                                        • Recommended
                                                        Quality products
                                                        Very satisfying of every thing I bought
                                                        by
                                                          • Recommended
                                                          Great service
                                                          Helpful associates... found what I needed and showed me options and sales.
                                                          by
                                                            Above and beyond
                                                            This store consistently goes above and beyond when it comes to customer service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 599 reviews

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                                                              Rental Center

                                                              Pro Service Desk

                                                              (231)779-6174

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm