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Showing 1-30 of 599 reviews
Sep 11, 2022
Great customer service at the door and in the isles.
Thank you for your awesome customer service. I love The Home Depot Traverse City, Mi
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Recommended
Aug 22, 2022
complete
This store has it all.... engaged Employees and anything you might need or want... its there
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Recommended
Aug 20, 2022
Difficult to get Items corrrectly Delivered to Store
It seems as if their online business and brick and mortar store are two different entities. They are not in sync.Ordered items don't come or are very hard for store personnel to find.
by
Aug 17, 2022
Extremely friendly and convenient
I love how I can enjoy the luxury of going to a veteran-friendly place like Home Depot no matter where I am. We're fixing up our old lake house and it's great to have this store nearby for all of our projects.
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Recommended
Aug 17, 2022
Cashier
My cashiers name was Robert and he did an awesome job. This store is my favorite store to shop at. The employees are great and the store is clean.
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Recommended
Aug 16, 2022
Very friendly and helpful employees
I shop at Home Depot often. I've had flooring installed in most of my house by Home Depot and major appliances have been purchased and installed by them. I've always had excellent service and any problem was always handled quickly and professionally.
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Recommended
Aug 12, 2022
Negative to a Positive
The customer service here is top notch. I shop here all the time and once in a while things don't go according to plan. This location ALWAYS finds a way to make it right, and keep me a happy customer. Never once have I had a problem they couldn't fix. In an age when I could shop in any store, or on any website, I keep coming here for the personal touch.
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Recommended
Aug 12, 2022
Great Customer Service
Customer Service employee Heather was outstanding in helping me during my Traverse City store visit.
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Recommended
Aug 8, 2022
Helpful employees
Guy at customer service was very helpful and Robert my cashier was great too.
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Recommended
Aug 3, 2022
Friendly service
Thanks for your help today. Lots of help and no one seemed annoyed! We truly appreciate your directions and assistance!!!!
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Recommended
Jun 24, 2022
Quality People, Quality Brands
I do all my tool shopping at Home Depot and I've never had any issues with power tools I've bought from there.
The Traverse City location goes out to their way to help and everyone I've ever asked for help from seems to know the store like it's there own house. I can't find better pricing on Milwaukee tools anywhere else!
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Recommended
Jun 22, 2022
Great experience
My husband and I recently purchased new appliances. The employees were both knowledgeable of products and very personable which made the whole experience much more enjoyable. Thank you to John and Larry at Traverse City Home Depot for all your help. You are truly the BEST!!!
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Recommended
Jun 18, 2022
Excellent Customer Service
We purchased a new oven at the Traverse City, Michigan, store and Rob in the appliance department was so helpful, patient, and knowledgeable.
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Recommended
Jun 13, 2022
Appreciated the helpfulness
Irene was monitoring the checkout line to make sure that no one was waiting. I appreciated her effort in keeping things moving on a busy Sunday morning
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Recommended
May 11, 2022
Very good inventory!
I needed some equipment and materials and went to this store because it is a very convenient location. They had everything I needed, including a 28 foot aluminum extension ladder, standoff, angle iron and 3/8" bolts. It is hard to find these items in rural locations but this store had them all in stock. I was in-and-out of the store in less than 15 minutes.
The staff was very helpful every step of the way. Thank you Traverse City, I will be back.
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Recommended
Apr 27, 2022
Great Service
This is a Home Depot we always go to - very clean, nice employees and service always exceeds expectation.
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Recommended
Apr 20, 2022
Helpful people
I’ve been going to this store for years and never been disappointed. When I can’t locate something I’ve asked the nearest employee and they always point me in the right direction. Example: I’ve recently got into using PEX and wasn’t sure of the fittings location and got the assistance I needed.
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Recommended
Apr 11, 2022
Scott in kitchen awesome
He really wants to help which anyone working with him can appreciate . I have been doing a remodel so three months o have bothered Scott and he hasn’t gotten frustrate yet new record for me just ask my wife
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Recommended
Apr 3, 2022
Dale in Millworks
Dale was knowledgeable, efficient, and explained all the features available to us for our order. He also made us aware of services available for future projects! Now we are just waiting for our order to arrive! Thanks again Dale!
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Recommended
Apr 1, 2022
Great tools
Overall with the tool happy with the tools the performance of them great place to get your tools
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Recommended
Mar 30, 2022
John in laundry was great!
John McClintock was knowledgeable and was very patient with our question. We normally buy online but he was just great.
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Recommended
Mar 24, 2022
Kitchen and bath
I've spoken to this man concerning bathroom vanity tops, he was not very knowledgeable at all
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Mar 14, 2022
Great service
Alice checked us out great and fast. Like to get our carpet materials and planking as well.
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Recommended
Mar 10, 2022
Excellent place to shop
In all my yrs of buying from home depot the only problem I had was when I bought a water conditioner. The man home depot sent to install it hooked it up wrong and it sprayed my entire closet with several inches of water.
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Recommended
Feb 3, 2022
Home Depot for the Win
I bought two 2x6’s
Bathrooms are lovely
Leah at the pro desk is Awesome
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Recommended
Jan 26, 2022
Great paint support!
Nat and Poppy helped me match paint. I had to come back because it wasn’t quite right and they got a perfect match!
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Recommended
Jan 16, 2022
Friendly and professional staff - Very impressed!
We were struggling at the self-checkout when Roger stepped in to help. He was very helpful and even more he put us at ease with his friendly demeanor. Our experience at this Home Depot in Traverse City, Mi, was fantastic. We’ll be back!
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Recommended
Jan 11, 2022
Quality products
Very satisfying of every thing I bought
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Recommended
Jan 1, 2022
Great service
Helpful associates... found what I needed and showed me options and sales.
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Dec 31, 2021
Above and beyond
This store consistently goes above and beyond when it comes to customer service!