#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(520)258-7762

Rental Center

(520)258-7768

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7677 E Broadway Blvd

Tucson, AZ 85710

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Customer Store Reviews

  • 4.7 out of 1,169 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,169)
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Showing 1-30 of 1,169 reviews
Always has what I need
This store always has what I need and a little extra that I just want as well, got a great Halloween decoration. Its mouth moves and talks. You can see the red eyes on the way home I just had to play. Then after dark it really glows red all over. Good size and lots of fun.
by
    • Recommended
    Great selection of plants!
    I bought the plant on the left two week’s ago and went back today for a second one. I was amazed at the quality of all the plants at the store. Clearly, Home Depot makes plant care a priority. Quality plants at a great price!
    by
      • Recommended
      Outstanding
      My wife and I came to look at refrigerator s with a couple of them we looked at on line Tom and Sydney took there time to insure she had all the features and style we had in mind Special thanks to them We get it installed later this week
      by
        • Recommended
        Materials for complete projects
        No matter what project I want to do some parts always seem to need to be ordered.
        by
          • Recommended
          Customer
          Tom Kennedy is the best appliance specialist we ever dealt with
          by
            • Recommended
            Convient
            I shop there for big items and large projects. This store is well stocked and organized. The frozen employees are very personable and friendly.
            by
              • Recommended
              One of the finest Customer Service experiences I’ve had.
              Bette Martin at the Broadway location in Tucson Appliance Specialist made the entire purchase experience seemless !
              by
                • Recommended
                Excellent customer service
                Was directed and escorted in 5 minutes I was on my way home. Great job HD!
                by
                  • Recommended
                  Refrigerator in 2024.
                  The model I bought is super.
                  by
                    • Recommended
                    Associate interaction
                    Interaction with store associate was lest than stellar. In other words, if you don't already know exactly what product you need, prior to entering Home Depot good luck!!
                    by
                      • Recommended
                      Store has good AC and Restooms are clean!
                      Store was comfortable and had clean restrooms. I go to HD for a break from my work. I need a place to sit down in a good chair and call the workers or clients for their needs. I need a space where I can slow down and think about what I forgot.
                      by
                        • Recommended
                        Excellent, Wonderful employees!!!
                        can’t say enough great things about the incredible team at the Home Depot return center! From the moment you walk in, you're greeted with warmth, professionalism, and a level of customer service that truly goes above and beyond. A special shoutout to Jesse and Scott, who are the heart and soul of this team. Their dedication, work ethic, and friendly personalities make all the difference. Whether it’s handling returns efficiently, problem-solving with patience, or simply brightening a customer’s day with their kindness, they always go the extra mile. This crew doesn’t just do their job—they excel at it. They treat customers like family, making every interaction smooth and hassle-free. Their teamwork, efficiency, and positive attitude turn what could be a routine return into a genuinely pleasant experience. To Jesse, Scott, and the entire Home Depot return center team—thank you for your hard work and dedication! Your kindness and commitment don’t go unnoticed. You are the reason this store stands out, and I truly appreciate each and every one of you!
                        by
                          • Recommended
                          There’s was plenty of people to get help and less people to help me
                          Granted I worked at this location a long time so I knew most departments… but if you’re going to moonlight in a department that requires a lift don’t moonlight in it. I got passed off twice to other people- one who was moonlighting in the building materials/lumber department and another who wouldn’t say where she worked. Neither of which went looking for an associate that would help me… but a lady who seemed more like a department head helped find a person, loan me a marker to make my estimates, and get an operator to bring down my lumber… later I bumped into her again and she let me borrow her marker again so I could mark the cuts for the lumber I needed halved and found someone to cut the wood as well. I stupidly didn’t get her name but she was a very nice older lady with red/orange hair. After I got just about everything I needed and asked someone need the pickets where the strap steel was and they said in the chain link aisle- I know that’s not where it is…….. I told them it’s in the Simpson strong tie aisle and he said “nope” as my dad walks out of the Simpson aisle with it (was in the wrong spot)… This happened just before the bald MOD walked by who has had to reprimand his people during my shopping trips multiple times (he definitely doesn’t earn enough to put up with his workers ethics) but he’s definitely got me coming back because every large project he happens to make it work by getting me the products I need despite the associates inability to find it.
                          by
                            • Recommended
                            Umbrella
                            The umbrella was for the patio set next to our pool. We also looked at new freezers and an employee named Michael was very helpful and patient. When we went to check out we met an employee Kalob that, in my opinion went above and beyond in helping us check out. He was very kind and helped us a great deal. Thank you for having employees like Michael and Kalob.
                            by
                              • Recommended
                              Great Garden Center!!
                              Beautiful veggies and flowers , plentiful and inviting . Love shopping here every Spring
                              by
                                • Recommended
                                The best employee ever
                                Tom Kennedy is was so helpful I want him every time I come!!!
                                by
                                  • Recommended
                                  Wonderful Service
                                  We purchased carpet at pad at this location. Liz, the flooring specialist, helped us select the products. She was very knowledgeable, respectful, and friendly. She took time with us; we didn't feel rushed or pressured. We were very satisfied with the service we received.
                                  by
                                    • Recommended
                                    Great kitchen remodel consultation
                                    We worked with Cici at the Home Depot on East Broadway in Tuscon. Cici special ordered our kitchen countertops and was very knowledgeable and pleasant to work with, she gets 5 stars!
                                    by
                                      • Recommended
                                      David in Tools, the BEST !
                                      Highly recommend David in Tools. Very knowledgeable, professional, takes the time needed to assist in the wants & needs of the customer!
                                      by
                                        • Recommended
                                        Very helpful
                                        I was ishopping for a new washer and dryer. Tom Kennedy was so helpful I bought the set right then. I didn't feel the need to look any further or go to any other stores.
                                        by
                                          • Recommended
                                          So much help!
                                          I sent in to buy a saw for my husband for Christmas. I had no clue where to begin. And associate started helping me, and then took me to get more help and another jumped in to show me battery and charger specials. I ended up with a free tool. They were all such great help! I left my receipt in the end and the cashier even ran out in the big parking lot to find me. I had a great experience. Thank you!
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Stoves
                                            Tom was very knowledgeable and helpful in finding the stove to best suit my needs.
                                            by
                                              • Recommended
                                              Excellent knowledge of my project
                                              I needed to order 6 interior doors of various sizes and 1 exterior door, Vince took the time to show me all my options and pricing depending on primed or painted doors.
                                              by
                                                • Recommended
                                                Not helpful anymore
                                                It took asking four people to have me ask a girl in the appliance section who was on her cell phone. Who suggested I go to another store because they didn’t have the tile I was looking for.
                                                by
                                                  Return
                                                  Mackenzie was fast and friendly. Took my return and then prices matched when I bought the original product and then ordered the new one for me. She teamed with mgr Ana. Makes a difference where I shop. Thx u Mackenzie
                                                  by
                                                    • Recommended
                                                    Window shades
                                                    Liz in the window coverings department was extremely helpful and friendly.
                                                    by
                                                      • Recommended
                                                      Staff was VERY helpful, and I found exactly what I needed.
                                                      I was on the hunt for a universal travel voltage converter, hard to find in the US, and the electrical staff member went out of his way to help me find one in a crunch. Thumbs up, he saved the day.
                                                      by
                                                        • Recommended
                                                        It's very easy to order either on line or in person.and getting help on the chat line is very helpful.
                                                        Everything that I get from home Depot either on line or in person have never had any issues, even if I have to return an item.
                                                        by
                                                          • Recommended
                                                          For Great Service ORDER ON-LINE Store has gone downhill
                                                          Don't ever go into the stoire when you need something. You will find about 1/10 of what you can find on-line and you will NOT find what you want in the store anymore. You are about 20 years ago to find a stockeds store.
                                                          by
                                                            Great customer service
                                                            We are doing a major bathroom remodel with lots of purchases and several returns. Returns have been easy, great customer service at this store!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,169 reviews

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