Reviews for Urbandale #2115

I got my new tool box home and out of the box and styrofoam just to find out the bottom has a part that’s caved in. Called the store and the lady just was super rude!

Title says it all. Way to go Tricia Tedesco, Great Store.

I could not find the propane heaters and Margaret took me right to them on the front wall of store. Thanks Margaret 1

Steve Thomas is the best appliance sales person I have ever met. He was very knowledgeable and has great customer care. Go see Steve!

WORKED GREAT FOR MY APPLICATION. WOULD BUY AGAIN.

I went to the garden center to purchase some flowers and vegetables for my garden. I was able to get what I needed and get in and out of the store quickly. There were multiple checkouts available at the garden center to accommodate the busy crowds.

Went to get a replacment for a crappy made ryobi trimmer, they had the new part but was a quarter of the entire machine, kinda BETWEEN A ROCK AND A HARD PLACE WAS FORCED TO BUY, HELP DESK COULD NOT EVEN GET CLOSE TO EXPLAINING HOW TO RE-INSTALL, THEY DID NOT CALL ANY EXPERT OVER TO help.

I am so grateful for the assistance Sabina provided to me when I came in to pick up my shed order. She helped me with signing up for the credit card. Kept my son entertained while we were waiting and she has always been helpful and friendly any time we visit.

Not a single employee out of the 11-12 said anything to me when asking for help employees could not be bothered to help me find the correct barcode for a product and suggested I go find it myself or look it up on the app. Easy to find same products within 2-5 miles in Des Moines with better service..

My wife and I totally enjoyed working with Thomas!!!!