Filter Reviews By:Rating, Profile, Gender, Age (540)
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Showing 1-30 of 540 reviews
Dec 19, 2020
Amazing service by Bill at this store. I needed the help and I didn’t have to search for it. All ...
Amazing service by Bill at this store. I needed the help and I didn’t have to search for it. All of my items were in stock and will be delivered within 14 days! I was pleasantly surprised and hope delivery and installation will go as well! They had a better selection than the competitor too.
by
Verified Purchase
Recommended
Dec 16, 2020
Everyone was helpful and friendly. Store was clean and organized. Will definitely return with all...
Everyone was helpful and friendly. Store was clean and organized. Will definitely return with all my project needs!
by
Verified Purchase
Recommended
Dec 13, 2020
Good experience maybe could use more help. Pretty clean. Miss the Hot Dogs!!
Good experience maybe could use more help. Pretty clean. Miss the Hot Dogs!!
by
Verified Purchase
Recommended
Dec 11, 2020
Been to many Home Depot stores, and found at the Utica store, sales associates, that I interacted...
Been to many Home Depot stores, and found at the Utica store, sales associates, that I interacted with went the extra mile to help me find something that I lost in the store..
by
Verified Purchase
Recommended
Nov 28, 2020
Laura was very Friendly and helpful .
Laura was very Friendly and helpful .
by
Verified Purchase
Recommended
Nov 15, 2020
The Utica Home Depot is very clean, fully stocked, and well managed. The staff is very profession...
The Utica Home Depot is very clean, fully stocked, and well managed. The staff is very professional and friendly and helpful. If you want outstanding customer service, ask for Sheba. She was AMAZING!
by
Verified Purchase
Recommended
Nov 2, 2020
We found what we were looking for with no problem. The associates were friendly and helpful. We...
We found what we were looking for with no problem. The associates were friendly and helpful. We had to find the help and it took ten minutes to get it.
by
Verified Purchase
Recommended
Oct 31, 2020
When asked for some assistance getting product from rafters, the salesperson took almost an hour ...
When asked for some assistance getting product from rafters, the salesperson took almost an hour to recover the product.
by
Verified Purchase
Oct 6, 2020
This store is clean and very busy. Things r=are well stocked and there are people to assist you ...
This store is clean and very busy. Things r=are well stocked and there are people to assist you as soon as you walk in.
by
Verified Purchase
Recommended
Sep 22, 2020
Great store great help. Very attentive personal and easy to shop HOME DEPOT!!!
Great store great help. Very attentive personal and easy to shop HOME DEPOT!!!
by
Verified Purchase
Recommended
Aug 4, 2020
I received excellent service by Gus who works in lumber. He was very friendly and professional. H...
I received excellent service by Gus who works in lumber. He was very friendly and professional. He took the time to talk to me about my project and made my visit pleasant!
by
Verified Purchase
Recommended
Aug 3, 2020
Trustworthy place to shop for home improvement supplies
Trustworthy place to shop for home improvement supplies
by
Verified Purchase
Recommended
Aug 3, 2020
Very friendly check out staff.
Very friendly check out staff.
by
Verified Purchase
Recommended
Jul 28, 2020
I go here so often! It feels welcoming and the staff has been helpful.
I go here so often! It feels welcoming and the staff has been helpful.
by
Verified Purchase
Recommended
Jul 23, 2020
Had the misfortune of needing a garage door and front entry door. Gordon in this area did a fanta...
Had the misfortune of needing a garage door and front entry door.
Gordon in this area did a fantastic job helping us ever step of the way— insuring we were satisfied (from color, to design). His customer service is fantastic and insured me that we made the right choice going here.
by
Verified Purchase
Recommended
Jul 12, 2020
I needed help in the home improvement dept, getting a replacement cabinet door replaced and Dale ...
I needed help in the home improvement dept, getting a replacement cabinet door replaced and Dale was very helpfull.
by
Verified Purchase
Recommended
Jun 25, 2020
The employee that waited on me was knowledgeable of what I needed to do and gave me good advice. ...
The employee that waited on me was knowledgeable of what I needed to do and gave me good advice. He also showed me the right plywood to do the job right.
by
Verified Purchase
Recommended
Jun 23, 2020
This stoee seems to be a bit larger than the other Home Depot on M59 I visit sometime. The cashie...
This stoee seems to be a bit larger than the other Home Depot on M59 I visit sometime. The cashier Madison was extremely helpful and friendly and got me checked out quickly
by
Verified Purchase
Recommended
Jun 11, 2020
Most organized and clean Home Depot out of any in metro Detroit!
Most organized and clean Home Depot out of any in metro Detroit!
by
Verified Purchase
Recommended
Jun 4, 2020
Customer service is exceptional with Sharon in the pro desk department very helpful lumber depart...
Customer service is exceptional with Sharon in the pro desk department very helpful lumber department and selection of wood is sometimes limited customer service with Elaina Rachel Latoya and Sarah are very helpful always in assisting me with returns and exchanges you have more product availability then the other Box stores as I send my customers into the departments or tile a kitchen bath for Making the selection of their products The manager of paint department is very well qualified and assist
by
Verified Purchase
Recommended
Jun 1, 2020
Employees are friendly. They always have what I need in stock. I wish the prices were a little lo...
Employees are friendly. They always have what I need in stock. I wish the prices were a little lower but I guess that could be everywhere. I am happy with the plant selections and the one-year warranty (save the receipt and the bucket).
by
Verified Purchase
Recommended
May 30, 2020
Within it being COVID-19 they did have someone wiping down the checkout stations which made me fe...
Within it being COVID-19 they did have someone wiping down the checkout stations which made me feel very comfortable. We were serviced by a man by the name of Gus, he was very patient with us. We did not know anything and he explained everything to us and had the most positive attitude. When we went to check out we did not know how to scan the wood, and there was a nice young lady who offered to help us. I was very pleased with my experience at Home Depot.
by
Verified Purchase
Recommended
May 29, 2020
They have several product lines for kitchen appliances. Store employees are knowledgeable and fri...
They have several product lines for kitchen appliances. Store employees are knowledgeable and friendly. Financing also available.
by
Verified Purchase
Recommended
May 29, 2020
I ordered on line and my order was ready the very next day, quick pickup at the service desk,got ...
I ordered on line and my order was ready the very next day, quick pickup at the service desk,got everything i ordered in and out of the store with out any problem, i would recomend this home depot.
by
Verified Purchase
Recommended
May 22, 2020
With everything going on in the country you'd think you'd run into a MOD who's understanding BUT ...
With everything going on in the country you'd think you'd run into a MOD who's understanding BUT NO! You run into MOD's like Jason who make you never want to patronize establishments anymore. My issue is how he was not willing to work with my significant other being that he's a first responder risking his life on a daily basis saving lives and just showing up when people are running away real stand up guy. I know Home Depot offers 10% ofg for militarily and I assumed that if they'd extend a discount to military they'd extend it to a first responder on the front line of this pandemic! Boy was I wrong not only did I get a lame "It wouldn't be fair to the other customers excuse" my significant other got a "Thanks for your service while Jason walked away"! I won't be back at that Home Depot and I think that he's not personable, rude & shouldn't be in a leadership role if his doesn't have the ability to appease the customer.. so instead of giving a roughly 17 dollar discount on a almost 200 purchase he chose in that moment to lose a customer for life. Thanks Jason when my significant other steps up it's men like you who step away. The real hero isn't the man in the orange uniform it's the men and women protecting me and people like you
by
Verified Purchase
1 found this review helpful
Apr 25, 2020
Great service! The two tall, young gentlemen from lumber came over to help me out and find the pa...
Great service! The two tall, young gentlemen from lumber came over to help me out and find the part I need fast.
by
Verified Purchase
Recommended
Apr 1, 2020
The employees are very friendly and I always feel like they really take their time to make sure t...
The employees are very friendly and I always feel like they really take their time to make sure the customers are happy.
by
Verified Purchase
Recommended
Mar 9, 2020
Always a good place to shop. Friendly responsive people work here.
Always a good place to shop. Friendly responsive people work here.
by
Verified Purchase
Recommended
Mar 6, 2020
Good stock and good prices friendly and efficient employees
Good stock and good prices friendly and efficient employees
by
Verified Purchase
Recommended
Feb 26, 2020
The guy at the paint desk asked if I needed help!!!! He is Friendly person who pointed me in wrig...
The guy at the paint desk asked if I needed help!!!! He is Friendly person who pointed me in wright direction !!!!