Reviews for Villa Rica #6861

Received the batteries and charger in 2 days

Ramon and Woody both stand out for the excellent customer service they provide

I appreciate the Home Depot app. It is a great help in finding items in the store. Especially when I have to send my wife when I'm in the middle of a project and I need something I forgot to purchase.

Helpful Staff no need to search the store for help, time is money.

One of the best Home Depot’s. Great customer service.

Product not delivered as told.

Excellent greetings and assistance from all employees. And there were certainly plenty of knowledgeable, friendly staff.

This Home depot IS SELF CHECK OUT ONLYOTS TERRIBLE.

Wood isles habitually shut down during prime shopping hours restocking wood bins leaving customers unable to access product. Employees habitually do not respond to the QR code you are required to use to find assistance to unlock cages. Employees act like they are put out when you finally flag them down to unlock items and treat you like a thief. Don't have this problem at their competitors. Will take my company's business to establishments that want it. This is pattern at this and Douglasville location.

Good store, good location - easy in and out, good inventory, but employees seem to be just focused on their own small groups. Very little customer attentiveness - I don't know what their primary assigned duty is, but it is not focused on the customer. Given the other strong aspects of the store it's a shame the reason for it being there = the customer is not the #1 sensitivity of the employee. I wonder if they have ever been to where the $'s in the corporate account come from to pay their paycheck and benefits! Greg

Was looking at staples and an associate directed me to the ryobi 18v stapler that was on sale. I wouldn't have located and possibly would have bought one that would only suffice.

Between a remodeling project and spring planting, we have visited the Villa Rica store frequently the last couple of weeks. The customer service has been amazing. Proactive employees offering help, before I had to ask. We've had material delivered to our house, returns picked up more than once, and every representative I spoke to on the phone and in person were just wonderful. No hassle whatsoever in getting any of that done, I even received a follow up phone call to let me know my credit had been processed. Please keep up the great customer service!

This store managed to do some great hiring. The employees seem like they actually want to be there. Friendly and professional. Nice, clean store.

Management schedule employees causing a lack of help in your store ,hard to find help I have to get upset and say my feelings

all your Home Depot stores should be like the Villa Rica stores should be patterned after the Villa Rica store !

Cant even get around the store for all the ladders and freight sitting everywhere. Buggys full of trash everywhere

Dave Eads in doors, Leland and Kemp with ceiling fans. I rate 20/10. Intelligent, knowledgeable, courteous personnel. Will be getting countertops next. Also, contractor (last name Chapman) … put on an exterior door. This place and employees are second to none.

Visited Villa Rica store for convenience but I will add 16 miles to my trip and go to Douglasville

All associates have cared for my needs. A few know me from shopping there and goes beyond the job and truly loves what they do. I am often greeted my Jennifer G. While checking out Monique always makes me feel special by knowing my name. Joey is always willing to help me load up. Brandon at lumber desk always helps with my building needs. Very happy customer

If someone comes in and works in gardening don't move them up to electrical or plumbing because they don't know it and it makes them look bad because they don't know it. And you don't seem to care about that. Big issue at the Villa Rica store. Keep people where they're supposed to be

This Vila Rica store is one of the best HD that I shop at. The employees are friendly and always helpful. The store is always clean and easily accessible. I always have a pleasant experience. If I had to suggest anything would be to have more of the lumber carts available inside the store as well.

The customer service was great. I needed help loading boards on my cart and truck and the help I received was excellent. The two individuals picked quality boards and looked for boards that were not damaged. I wish the people that picked my delivery order from Lithia Springs used the same regard to quality

Bought 5gal of paint that ended up having to be painted over again for a 3rd time because it was thin. Was told by the employee that it was just as good as the paint I was asking about, they were out of, but obviously it was not. Wasted 130.00

What I purchased from the store and can't find other items I order them on line and have them delivered directly to my home Penelope and Justin are great help and great customer Service personnel...

Gary was helpful and friendly outside unloading and help with carts

I had what could have been a tricky situation as I had a return voucher from a failed appliance. Everyone from the service desk to the appliance center was very helpful! The helpdesk lady helped me and even confirmed my refund and walked us back to get with another team member in appliance. Susan was very helpful, and we didn't know what to look for but she guided us with excellent information and we made our purchase.Great job all around!

I went into the store today to buy some supplies with my dad and can I say that I am beyond impressed. The store is very clean & has a lot of things in stock. There is not much of a line to checkout & it’s quick and easy. I love coming to, not only this Home Depot , but to every one of them because of how efficient it is. I 100% would recommend this store to others.

I always find what I need here. The Team Members always go above and beyond to patiently help me. The store is well stocked, and clean. I've been to a couple competitors stores and this is the best and well run.

Installation was not acceptable!

Organize exterior stock for accessibility to Items Outside too much excess stock GREAT SELECTIONS !