Reviews for W Huntsville #803

I got exactly what I needed as fast as I needed and got out the door, Store employees were very reliable and easy to deal with.

Look for Adrienne when shopping if you need help. Get Donna at checkout and if you need help loading all for Dasamson. Let's face it if you love The Home Depot you live it. So how do you make a great store excellent? With employees that go above and beyond an everyday, every customer experience.

I have done my shopping at this store over many years and it has always been great!

I enjoy, dealing with Tim, Jeff, and Charlotte.

Awesome customer assistance! If you’re looking for a store that goes above and beyond to help the customers look no further. This place is amazing. In a time when things are so crazy, they are a star that shines above all others.

Home Depot always saves me. Every time I need something to fix or replace this is my go to store. Great selection, great prices and great people!

There was someone in every department to answer my questions and help me find the best product for the job. They pointed out different products than the ones I originally intended to get, which saved me time and money. Then loaded the car for me.

Bought this and happy with my purchase

I was able to find the product I came for, and received on-the-spot assistance loading my vehicle.

Employees were very friendly and most helpful.

GREAT ATTITUDE AND GREAT WORK ETHICS. WILL SHOP HERE AGAIN

The store was easy to navigate and the employees are very helpful.

The employees at this store go out there way to make sure that you are a satisfied customer.

Shopping there was like part of their family, everyone working was so friendly and helpful. The store was clean and the shelves full. I will go back and shop .

This store always has what I need and anytime I have a question they answer it. I highly recommend this Home Depot Madison

This is the second time I have come here and grabbed a pot on your top shelf just to have freezing cold water crash down and spill all over me. What is wrong with you guys? Either move the pots from your garden section and bring in doors OR flip the pots over so the rain water doesn't fill up! Where is your common sense?! I told Elizabeth about this problem and she seemed very irritated with this request and I'm sure she will not do it based on her terrible and unfriendly attitude!

Very poor service today at Madison Home Depot. Not once was I greeted by any employee, although there were several throughout the store. I visited Kitchen and Bath, Hardware, and Garden and had some questions but some employees were to busy with their private conversation to even acknowledge that I was there. Hope this was just an isolated incident instead of normal business practices.

They had a wrong price on the self and never honored it even though it had expired in 2008

The associates were so friendly. The store was neat and clean. The associate was so helpful, friendly. She had no problem ordering the product I needed.

Charlotte is an exemplary employee. I enjoy going to this store because of her! Always kind with an encouraging word! Wish all stores had Charlottes working for them.

I am not sure where W Huntsville comes from the store that Ashley works at is the N Charleston store in S Carolina

I rarely write store reviews, but this one is worth it. The associates at customer service were very helpful, but it was Carlos in hardware who went above and beyond! If you ever need help in hardware ask for Carlos, he will make sure you are treated as an A+ customer. Because of him, I will consider shopping here before going to Lowe’s for my hardware needs. The 4 stars are because they were out of the 3 parts I needed, but Carlos helped me choose an alternative.

Needed new exterior doors, Jeff in the door department was extremely helpful.

Staff is always helpful. The assistance needed is always available and friendly. The product I was looking for was in stock at this store and no others in north Alabama. This is the best of the three stores in the Huntsville, AL area.

I am so frustrated with this store. The sales associate informed me that by opening a Home Depot Credit Card- I could save 25$ on my order at the point of sale. I opened the card and spent more than an hour waiting on sales associate to figure out how to give me the 25$ discount for opening the account. I never got the 25$ off my purchase. Beware don’t open a credit card with Home Depot to save money- you will just waste your time and you want receive a discount. I am totally disgusted . I will pay balance off in full and close card immediately.

Wonderful experience shopping at this location. Staff took time to be sure I was satisfied with any questions I had. One member even contacted another employee to verify her responses. Love the professionalism displayed by this team. Definitely will continue to shop at this store. I was at this store last week and the staff remembered me and displayed happiness for my visit, they really made me feel welcome. Just a lovely team of professionals.

The staff at Home Depot on Lawson Ridge are Pros. I've bought project supplies from every department in their store and they're always knowledgeable, helpful, and friendly. the store is stocked and clean and everyone did their job.

Every employee with whom I've interacted has been courteous,friendly, and helpful.

I came into the store looking for a few storage bins and went searching for them. I passed by 10 associates who never spoke or acknowledged me as a shopper. I was about to leave when one of there associates Jacob was on key and asked if he could help. I told him what I was looking for and he not only told me but walked me to the product. I would have never guessed it was in the back corner behind flooring....go figure. If you shop here I would recommend finding this young man who seems to realy enjoy his job and will treat you right.

Very clean and organized