#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(419)866-3003

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5900 Airport Hwy

Toledo, OH 43615

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 446 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (446)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 446 reviews
Delivery
Never having delivery again. Disrespectful delivery persons bring mud all through my house and did not clean it up. If you don't want to clean the house, don't make a mess.I'm in business for myself.This is a golden rule. I'm glad I was not home I would have flipped... bless my wife.
by
    Norm is a Valuable Asset, Disappointed in No Veterans Discount
    No one wanted to cut pipe, but Norm listened to my project and helped me by cutting 5-3/4"x10ft pipe to size for me! Disappointed in No Veterans Discount, would of left cut pipe IF it wasn't for Norm! He made the sale!
    by
      • Recommended
      Very clean store
      As I told you in my last answer in the survey
      by
        • Recommended
        Got What I Needed
        Spent $508 dollars on a Watchdog Sump Pump System to include Watchdog Battery and PVC parts and not one person inquired with assistance. It’s ok as I eventually figured it out completing my purchase But the young lady at the Self Checkout could not have been more helpful and friendly and should be commended! Eric Simon
        by
          Window treatment purchase
          I ordered 3 sets of window treatments; All 3 sets arrived within 3 weeks as expected. Although all 3 sets were received in store, one set could not be located and had to be reordered. A second set was defective, required my intervention to order a missing part from the vendor, the vendor sent the wrong part 2 weeks later, and the roller blind was returned to Home Depot for reordering. What should have been a 3 week process will now be 2 months. All Home Depot and vendor employees were friendly, professional, and apologetic.
          by
            Home Depot does not back their subcontractor errors.
            Carpet measure subcontractor quoted project on the cheapest way possible but against industry standards AND common sense about seam locations. Installer advised against placement. Home Depot requested me to pay $1000 to order additional carpet. Error was subcontractors seam placement- not my error! Carpet quote may start low but watch what you are getting and request thorough review of seam placements.
            by
              Excellent customer service
              Bri was so very helpful! She was able to answer all of our questions. She is friendly, courteous, polite and very knowledgeable.
              by
                • Recommended
                Great customer service.
                We always get the right help to our problems or questions. We shop this store a lot!!!!
                by
                  • Recommended
                  WiFi or cellphone signal stinks in the store
                  The app is great for locating what you need. Just can't load inside the store
                  by
                    • Recommended
                    Great weekday morning staff,
                    I always find what I need. Store is layed out well.
                    by
                      • Recommended
                      Always helpful
                      Great location and the employees here are always very helpful
                      by
                        • Recommended
                        Terrible
                        You don’t want me to post a review!
                        by
                          LOVE this store
                          I’m not a handy person by any means, so I appreciate it when I need to ask for help with something and not be judged.
                          by
                            • Recommended
                            Outstanding employees
                            I come in often for work (sometimes 4 to 5 times a day) and I’m always greeted with a smile. One employee, Ava, has stood out among the rest. She is a great asset to Home Depot
                            by
                              • Recommended
                              Quick trip
                              Clean, well lit, well organized store
                              by
                                • Recommended
                                pro rewards mot accessible
                                need to make it easier for acessing pro rewards for people with a flip phone
                                by
                                  Great experience
                                  The employees at this store are knowledgeable, helpful and kind always!
                                  by
                                    • Recommended
                                    Helpful
                                    Over the years we've made many purchases at Home Depot and have always been satisfied with the knowledge and service received.
                                    by
                                      • Recommended
                                      WE came in for appliances.
                                      We were happy with our purchases and the employees that gave us great service.
                                      by
                                        • Recommended
                                        Paint match
                                        Brought in a paint chip and they were able to match it almost exactly.
                                        by
                                          • Recommended
                                          Terrible Experience - New Washer & Dryer Install
                                          Purchased a washer and dryer. They never installed and just left it in my garage. Two men who couldn’t communicate in English, and not in Home Depot attire. Big waste of time and energy…now it’s my problem. Will not purchase appliance from again.
                                          by
                                            Workers rock
                                            The young guy in the wood department was great made the cuts I needed and was vary helpful
                                            by
                                              • Recommended
                                              Grate Workers
                                              Found what I needed ezpz Lemon Squeezzzzy
                                              by
                                                Customer Service is unmatched!
                                                In our area, there are many choices for home improvement stores to go to— in fact 4 Home Depot locations in a reasonable distance. This one is BY FAR the best not only for cleanliness and ease of finding product, but the team of employees is so kind and helpful. Anytime I have a question or concern, I know it will be responded to swiftly. Most recently, Jennifer was so helpful in helping us find exactly what we needed and checking us out with our new HD credit card. She is the pinnacle of customer service, and her expertise is what sets this Home Depot apart from the other 3 in the area. Kudos to you, Jen!
                                                by
                                                  • Recommended
                                                  Exemplary Employee
                                                  Shelia went above and beyond to help me!!! All the employees should take a lesson from her!!!
                                                  by
                                                    • Recommended
                                                    Ryan from the Pro Desk is TOP NOTCH
                                                    Ali in kitchen department and the Pro Desk - RYAN and Tom . I would not imagine shopping anywhere else !
                                                    by
                                                      • Recommended
                                                      Plenty of stock in for the outdoor mulching
                                                      5 bags for 10, grate price
                                                      by
                                                        Pecan wood chips
                                                        My husband had been looking for pecan wood for smoking food on the grill. It’s on of our favorite flavors for smoking. We got some chunks and chips for a great price and will be having smoked chicken thighs tonight.
                                                        by
                                                          • Recommended
                                                          Amazing employee
                                                          Ron did an excellent job helping me get my key cut. Definitely deserves a raise
                                                          by
                                                            • Recommended
                                                            Caleb in Paint is the best
                                                            This man really is an amazing employee
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 446 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              3200 Secor Rd

                                                              Toledo, OH 43606

                                                              5.51 mi

                                                              Rental Center

                                                              (419)537-5413

                                                              Pro Service Desk

                                                              (419)537-5412

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              9570 Olde Us 20

                                                              Rossford, OH 43460

                                                              7.38 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (419)873-2404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1035 W Alexis Rd

                                                              Toledo, OH 43612

                                                              9.29 mi

                                                              Rental Center

                                                              (419)269-3410

                                                              Pro Service Desk

                                                              (419)269-3404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm