#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)491-6404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

650 Easton Rd

Warrington, PA 18976

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Customer Store Reviews

  • 4.6 out of 460 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (460)
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Showing 1-30 of 460 reviews
Extremely rude customer service
Rude customer service rep. I asked nicely to check on the price correctness of the Milwaukee Packout shelving system. Clearly the tag from the supplier marked wrong, thus the promotion didn’t ring up automatically. The promotion was buying 1 large wall plate ($40) get 2 accessories free. The tag was stapled wrong from the supplier themselves (it is the same as the small wall plate $20). I asked to see if they can look up the correct price ($40 instead of $20!!!! Really I asked to pay more here, not the other way around). She called someone and ask quickly and gave a mocking laugh response. The customer rep was rudely claiming I was picking the wrong things, didn’t even believe the photo I took of the promotion sign (at the same store!!), until I walked her there. She didn’t even bother asking if anyone else could help. She just consistently refusing she can’t fix the price or anything, and just wanted to rush me out of her queue. I ended up not buying the Milwaukee pack out system at all, and probably not returning to this store. I have spent a lot at this Home Depot for the house renovation this year.
by
    1 found this review helpful
    staffing
    Staffing at warington store is amazing and always so helpfull.
    by
      • Recommended
      Blinds replacement
      Elizabeth helped me to find identical replacement blinds for ones broken over the years. She was professional, helpful, and knowledgeable. Thank you, Elizabeth!
      by
        Convenient
        I purchased skylights there and all my questions were answered and I was in and out quick I have gotten quick service at Pro desk thanks
        by
          • Recommended
          Cages in outdoor power equipment section are ridiculous
          Not happy that you have to find and work through an associate to get a weed whacker. That aisle looks like we as US consumers are shopping in a crime ridden 3rd world country. It’s embarrassing.
          by
            not enough employees
            What we came for was stored on a shelf up high. Waited 35 minutes for an employee to finally help us. No cashiers left, everything is self serve with no employees in sight. If I needed assistance with the register I would've waited even longer. Customer service was rude. The employee who finally came to help us was helpful and nice and went beyond to help load the box in the car.
            by
              Good inventory and helpful friendly employees
              Found what I wanted in stock. Employees were helpful when I needed assistance.
              by
                • Recommended
                Carpet service
                We had used Home Depot to install carpeting in October of 2023. We recently did an additional renovation and had additional space carpeted as well. You can not tell where the existing carpet and new carpet are joined together. Wonderful service. Highly recommended
                by
                  • Recommended
                  Poorly staffed, poor assistance
                  I have ordered and it is not ready.
                  by
                    Happy Greeter
                    I only ran in for a few packs of vegetable seeds but the greeter put me in the best mood! What a ray of sunshine she is. Laughing with people and engaging. WHAT A JOY!!!! I wish I had her name.
                    by
                      • Recommended
                      1 found this review helpful
                      Convenient and knowledgeable
                      The store is conveniently located. Employees are friendly and knowledgeable when locating products.
                      by
                        Always has what I need
                        There are a few places around me as well as on my phone that I could go, but always choose HD. It's always clean and well stocked. I have been working on my kitchen and this requires a lot of decisions to make. The choices are terrific and abundant. The staff is almost always close by to answer questions or will find someone who can. I laud the management team for the job they do. The deals are always to be had, even if it's not something I specifically came in for.
                        by
                          • Recommended
                          Great
                          Home Depot credit suckd
                          by
                            Excellent Checkout Experience
                            The home depot associate at the checkout was absolutely awesome. Friendly, Funny and just an all around nice guy . Thanks for the great experience
                            by
                              • Recommended
                              Shopping at Warrington PA Home Depot
                              The employees at Home Depot show a lack of caring one bit about customers. People are never greeted. No one offers any help. The employees do not care about working at Home Depot or do they care about the customers that shop at the store. You are on you own. Go elsewhere, if you need help.
                              by
                                Kitchen Rebuild
                                We have had the pleasure of working closely with Peggy in kitchen design and asst.Mgr Nick Bennett. Collectively, (also with the aid of others not mentioned), we have been able to put a great deal of our new kitchen plans to fruition. Cabinets, handles, subflooring, floor, walls, counters, supports for island, backsplash, sink, faucet microwave, etc,etc,etc.... They have had patience with us as we try out different options they suggest at home. Getting our home depot credit card increased was also a trivial task that Peggy stood next to us as we spoke with the credit company. We have stayed close to our budget thanks to the help of the staff there at Warrington( and sometimes, Willow Grove). I hope this regard goes to the right people and the employees are lauded for their efforts. Respectfully, Bill R
                                by
                                  • Recommended
                                  Staff review
                                  I've had consistently friendly, helpful staff at this store over a several year period. Not every single person every time, but I'm not perfect either.
                                  by
                                    Very rude employees
                                    Sorry I went to the Warrington store. I was treated very badly
                                    by
                                      1 found this review helpful
                                      Wonderful kitchen design
                                      Rich in kitchen design was very knowledgeable and gave suggestions. What I told him I wanted he created just as I enviy my kitchen.
                                      by
                                        • Recommended
                                        Elizabeth Clare Is The Best!
                                        Most of your sales associates appear to me to be indifferent and lack product knowledge and professionalism, Elizabeth Clare is the opposite! She knows her products, will make honest recommendations, and is a pleasure to do business with. I heartily recommend Elizabeth Clare as a sales associate for Home Decor!
                                        by
                                          • Recommended
                                          talk to the staff
                                          I knew exactly what I wanted BUT by talking to a salesperson I learned Home Depot offered a perfect matching product at a much lower cost! I would have had to order what I wanted but a perfect item was available in stock.
                                          by
                                            • Recommended
                                            Bought filter for heater
                                            Pleased with service
                                            by
                                              • Recommended
                                              Not the best experience
                                              Home Depot delivered the wrong floor twice. Also, when they delivered the refrigerator, they did not hook it up properly and it leaked all over the floor that they had just installed and that has to be redone. I’m waiting for them to deliver the right floor for that to happen, they broke my sliding glass doors when they delivered washer and dryer, rehung all my doors closet doors improperly so no I have not had a good experience at all with Home Depot in Warrington PA
                                              by
                                                Good store nice people
                                                Good store, usually has what I need. Good friendly helpful people. Prices are getting crazy high on things.
                                                by
                                                  • Recommended
                                                  Awesome Customer Service
                                                  The Warrington Home Depot has some awesome customer service. I have friends who shop at other Home Depot stores and know they are not all the same. Knock on wood I rarely have bad service in Warrington and this past trip was exceptional, we wanted to buy some wire and a log splitter and were in an out in about15 min, a floor attendant helped us right away and was super pleasant and took us to customer service to get checked out where the cashier carefully entered and confirmed our details and the delivery came on the day I wanted it and the driver was super helpful. Highly recommend shopping at the Warrington Home Depot.
                                                  by
                                                    • Recommended
                                                    Delivery
                                                    Home Depot third party delivery is at a minimum unacceptable. The employees at Home Depot are pleasant, however, when corporate hires such an inferior delivery service it can't help but reflect on the whole store I am done. I would rather pay more and get it done in one shot.
                                                    by
                                                      Great store, but needs additional sales people to assist customers.
                                                      Well, stock store, but it needs additional sales people!
                                                      by
                                                        • Recommended
                                                        Avoid this store
                                                        It took me thirty minutes, looking it up myself on my phone, and asking four people to find the ramps I needed to load the refrigerator I bought in Warrington Home Depot. The staff were rude, lazy and disinterested. I would suggest going anywhere else but there for anything.
                                                        by
                                                          Very friendly associates.
                                                          A little hard to find an associate if you have a question, but once you find one, they are very helpful. I was buying a lot of schedule 40 PVC piping and fittings recently, and this Home Depot had everything I needed.
                                                          by
                                                            • Recommended
                                                            Kitchen / Bathroom
                                                            Richard from Kitchen & Bath was a great help. 5 stars 👍🏽👍🏽👍🏽👍🏽👍🏽
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 460 reviews

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