#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(401)827-4925

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Universal Blvd

Warwick, RI 02886

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Customer Store Reviews

  • 4.6 out of 425 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
Dental assistant
I was In store shopping to make my summer very pleasant’, happy & piece full & the custoMer service was excellent I will recommend Home Depot to everyone
by
    • Recommended
    Home depot
    Phil is awesome. Very helpful
    by
      • Recommended
      Great Service and friendly
      It’s installed and all ready cold.
      by
        They had exactly what I was looking for.
        I wanted the older model smoke and carbon monoxide detector, and found exactly what I wanted with some help.
        by
          • Recommended
          Great store
          Only store I use great
          by
            • Recommended
            The store with all your needs
            Literally can do one stop shopping for all home projects
            by
              • Recommended
              Great features
              I purchased plumbing supplies.The gentleman whom helped was very knowledgeable
              by
                • Recommended
                In Stock
                Nice to have things in stock and enough.
                by
                  • Recommended
                  Phil
                  Phil made our buying so easy. No hassles, quick and easy and friendly. The home Depot company should have him training all the appliance sales people.
                  by
                    • Recommended
                    Helpful assistance
                    Very knowledgeable and helpful store associates at this location!
                    by
                      • Recommended
                      Sadly disappointed.
                      Let me begin with the fact that the people at the home depot are always wonderful. They are kind and courteous and always willing to help. My only issue at the home depot and I do mean only issue is when you walk into the store and you have a handful of items and you have to self check out on a saturday.It is deplorable. I was in line on Saturday, with your 4 self checkout, with about 7 or 8 people in front of me. He had a few people behind me and one person trying to help all of these people at the self checkout. She was nice and she was as helpful as she possibly could be. However, she was not at a register.She was just trying to help people figure out how to use the machines. I do not believe they're overly complicated. However, I was in a hurry. I needed to get what I needed and get out of there. So I could get back home and continue my project and I couldn't do that. I spent thirty minutes in line.This is sad. A Monday or a Tuesday could be understandable. However, on a saturday, when everyone in the world is trying to get what they need done, and they cannot, because they have to wait in line for a ridiculous amount of time is unacceptable. I hope you do not take this as condescending or mean spirited because it's not the way I mean it, because, as I said earlier, everyone in that store always tries to be friendly and helpful. In most cases, above and beyond with the exception of cashiers.
                      by
                        • Recommended
                        Great customer service!
                        The customer service desk is top notch!
                        by
                          • Recommended
                          lack of help
                          they need to put more people on the floor you can never find anyone to help you.
                          by
                            Great Employee Assistance
                            Great interaction with Derick, Night manager and Bob paint department manager
                            by
                              • Recommended
                              Poor Management
                              Complete lack of accountability from the store manager. Seems to blame everyone but himself in our interaction. Will not be back to this store.
                              by
                                My last cashier was great.
                                I will say that she was attentive and listened well. Other cashiers have skipped over my request to wait on my input to generate an email receipt or add my Pro number.
                                by
                                  • Recommended
                                  Not liking it
                                  Not into self check out.
                                  by
                                    Horrible customer service!
                                    I bought a gas dryer which could not be installed at delivery due to a ventilation issue. For safety purposes, I completely understand. I was rescheduled for hookup a week later. No call, no show. I called them to find out the “plumber was sick”. So I am rescheduled out another week. I take another day of vacation. once again, no call, no show. I call them and the now tell me the plumber has Covid. So they reschedule me another week out. I take a third day of vacation. Yet again, no call, no show. I call them to find out I was canceled the day before and rescheduled out in a week and a half. They tell me that management is going to call me in 24-48 hours to discuss options. 72 hours later, no call. I call them to talk to someone. While I am waiting I find out the once again pushed back the install another week and a half and that there had been no plumber. The lies….I finally hired a plumber to do the installation.
                                    by
                                      This is a GREAT store.
                                      Folks were super friendly and helpful.
                                      by
                                        • Recommended
                                        Great outcome
                                        We needed our Roman shades repaired. We received wonderful service from Alissa in that department. She was very knowledgeable, greeted us warmly andextremely helpful. She stayed in touch with us until the shade was on its way to our home. It was great having Alissa as she was a huge help to us.
                                        by
                                          • Recommended
                                          Self check out is not a preference.
                                          All that was available was self check out. 2 employees "helping" at the 4 self checkouts, but no cashiers.
                                          by
                                            Always polite
                                            Everyone in the store is always polite and helpful, especially the people at the service desk who go out of their way to help you.
                                            by
                                              • Recommended
                                              Great employees!
                                              I was quite please to find that this store had everything that I needed in stock, and the employees that I encountered were very helpful and accomodating.
                                              by
                                                • Recommended
                                                Choose Home Depot Warwick RI for your carpet needs!
                                                I recently ordered a carpet installation from the Warwick RI store and the associates in flooring were amazing! Alissa and “B” were friendly and knowledgeable, they made the experience very pleasant and easy, I highly recommend them!
                                                by
                                                  • Recommended
                                                  Exceptional Service
                                                  Extremely helpful and courteous, made me feel great with the service received with Ron & Joe
                                                  by
                                                    • Recommended
                                                    Has everything
                                                    I can always find what I'm looking for at this store. Shelves are Always stocked up.
                                                    by
                                                      • Recommended
                                                      Great help
                                                      I needed stakes and caution tape and was in a hurry to put a perimeter around a newly found duck nest, at my APT complex. Staff were all very helpful, and the cashier at the self- check out was a good problem solver when my gift card did not work. Thank you! Patti
                                                      by
                                                        • Recommended
                                                        Ever-friendly associates
                                                        I’ve lived in the general vicinity of this store my entire life. Since I was a kid, and even now as an adult, I only have good things to say about the personnel staffing here. Faces may change, and I have several other home improvement stores in the area I could easily go to, but I appreciate the overall employee morale here, and the helpful assistance I often receive.
                                                        by
                                                          • Recommended
                                                          Great Store!
                                                          Excellent store and staff. Very pleased with my purchase and the amount I paid. Clean, friendly enviroment.
                                                          by
                                                            • Recommended
                                                            Great Quality and Quantity Selection of products
                                                            We purchased our new LG Fridge from Home depot and the delivery was great. We just recently started going to this store because of the selection of many products that other stores did not have. We are so happy we did! Friendly Staff, knowledgeable and didn't seemed bothered by helping us.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 425 reviews

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