Reviews for Watchung #906

Upgraded with customer service. Store looks great and the workers are ambitiously working and give you answers to questions and or seek the answer for you. They walk with you to assist. Customer service and return area is giving good, fast and concerned service.

THIS IS A GREAT STORE WITH MANY HELPFUL EMPLOYEES. THE GARDEN DEPARTMENT IS EXTREMELY HELPFUL. I DID HAVE A SOMEWHAT BAD EXPERIENCE TODAY WITH ONE EMPLOYEE BUT, HERMAN IN THE BLDG. AND CONSTRUCTION MATERIALS DEPT. WAS AWESOME! HE CUT MY MATERIALS TO MY SPECIFICATIONS AND ASKED PLENTY OF QUESTIONS TO GET CLARITY. THIS IS WHAT HD SHOULD BE ABOUT!

Product were pretty simple to find. Lines move rather quick to purchase. Nice and clean floors are isles. Someone is always a few feet away to assist with any problems or finding a product. Keep up the good work Watchung, Homedepot.

I been to many Home Depot. Watchung location make me satisfied all customer service . Everyone friendly And try to help. Special Marvette Shaw ..she done amazing job and try to help me select all product .I do really appreciate. Highly recomend Shoping at the location .

Excellent Customer service, store is very well organized and neat

The staff is always very helpful and friendly. They take the stress out of the shopping experience. THANKS!!

All of the employees that I have dealt with over the many past years have been very helpful & courteous. Kevin G., an employee of your store was exceptional with the assistance that he rendered me today and I made a point to relate it to his manager.

Great employees, well stocked store , convenient location, easy to enter, plenty of parking, use back exit to avoid majority of mall traffic.

The things are easily available which I was looking for the employees are co operative and store is looking good and clean.

excellent store

Very good store. I like it. Easy parking.

Great personnel and great selection!

The store is always very neat, I am always greeted when I come in. The employees are friendly and helpful, and I can usually find someone to help me if I need it.

Keep up the good work

As always, the associates were very helpful, friendly, and willing to engage in a discussion regarding my exact needs!

No questions asked on small return. Re'c cash which is what I originally paid in.

I always shop the Watchung store. It's convenient, and I am always pleased with my experience. I've been shopping there for as long as the store has been in the Watchung Mall, and I find the employees very helpful. I am an older customer who usually does need some assistance and I never have any trouble finding it.

Carolyn Brown in the cabinets department is EXTREMELY knowledgeable about the products. She assisted us with our custom bathroom vanity and was attentive to our questions and concerns and also made sure we received all eligible discounts available at that time. Before we left, she made sure all of our questions had been answered and even pointed us in the direction of a possible countertop we might use. We were very comfortable with our order - we know we got a good deal and we have no doubts that we will receive exactly what we meant to order. We would not hesitate to recommend Carolyn to friends and family looking to remodel.

If you have the User ID and Password on the cash receipt why must I provide me name, E-Mail and telephone number to enter the survey?

This store is consistently poor in customer services compared to Union / Vauxhall. The Watchung store is about 2 miles closer from my house than the Union / Vauxhall store but have found: 1) at least 75% of the time no one stationed in aisles to help, 2) takes at least 10-20 mins to get someone if you request, and 3) typically (75% or so not always) not really interested in helping or seemed irritated.

I bought a front door in the Watchung store. Bob in the doors and window department was great. He knows the products and was extremely helpful.

Great experience. Good products, quick check out and excellent help with packing stuff in my car!

If you like tools etc., you'll love the array of ones they have at great prices!

Been shopping there since it opened. Always a good experience

The store was clean

the assistance of the workers is very good

Courteous, helpful and professional staff.

I always find the product that I look for

My experience at the Watchung store was very good. I was searching for plants. They had a huge assortment of plants to choose from. I especially liked the pricing on the plants and other landscaping material. The products were easy to find. I did need assistance in finding something to hand my floral baskets. The assistant walked me directly to the area that had the items that I was looking for. I decided to use the self check out line and when there was an error scanning items the assistant working that area quickly came to resolve the issue. Everyone was friendly and helpful.

The store was clean and products were easy to find.