#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)599-5274

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2001 Belvedere Rd

Waukegan, IL 60085

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 338 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (338)
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Showing 1-30 of 338 reviews
Fast checkout
Just what I was looking for. Spring clamp.
by
    • Recommended
    Ebriting I bought is very good
    This customer chose to rate the product and not provide text.
    by
      • Recommended
      Milwaukee tools are my favorite
      I’m so happy. With all my. Tools I have buy during the years
      by
        • Recommended
        Good Customer Service.
        I always shop the Waukegan Home Depot, because I feel welcomed there and I know I will receive good customer service. I also bring my Dogs sometimes for a quick walk around. I respect the other customers and their kids and keep my dogs away from them as some people are afraid of dogs.
        by
          • Recommended
          Great customer service
          The staff helped with a online órder , and the home delivery was so smooth and fast ! I only shop home Depot for home improvement because they offer veterans discount ( thank you for that )
          by
            • Recommended
            Best Customer service
            I visited the store yesterday and the outdoor/ garden attendant was very helpful! He offered assistance as soon as I walked in and helped me locate what I was looking for. He also helped me load my cart and answered all my questions. I wish I grabbed his name.
            by
              • Recommended
              Great Salesman
              I was very happy with the attention and thoroughness your salesman displayed with the purchase of my new front door. He made the process so smooth.
              by
                Very open and friendly
                Took out the time to ask me my concern
                by
                  • Recommended
                  Store looks a lot better!!!
                  I notice less hooligans hanging out and disturbing the customers in the parking lot!!! plus, the inside seemed like it has better upkeep...shelves stocked...more carts available etc.
                  by
                    • Recommended
                    Waukegan store is great but arrears to not have some of the same stock as other Home Depot stores nearby
                    I purchased vent covers and found the selection very limited… I then was at the Gurnee store and checked out the vent plates and found an assortment of colors
                    by
                      • Recommended
                      Not so great service
                      Not what it used to be the service isn't there ,3 employees standing at the self check out a hudge line of customers waiting to pay, I don't get it Paid to stand there ,we should get paid to check ourselves out
                      by
                        Lovely Christmas Decorations
                        A special thanks to Ms. Sandra, Ms. Demi, and Mr. Fernando for their hard work, and excellent customer service.
                        by
                          • Recommended
                          Helpful Salespeople
                          The salespeople were very helpful in directing me to the right place. The garden/lawn center seemed better organized/neater than a few months ago. Wish there was one check-out that wasn't self checkout. Prices seemed high.
                          by
                            items not all in store want you to go on treasure hunt to other stores to find what you need
                            needed 6 doors store only had 2 told me i had to drive 100 miles to look for the other 4
                            by
                              Trash
                              Jose manager stinks he’s a moron
                              by
                                Poor customer service
                                Can’t find any help and when you see an employee they ignore you or turn the other way.
                                by
                                  Boss
                                  Love your stores, thank you 😊
                                  by
                                    • Recommended
                                    Friendly staff
                                    Had everything I needed for quality window screen repair supplies and paint supplies. Staff weas very friendly.
                                    by
                                      • Recommended
                                      Online Assistance
                                      The Waukegan location is my go to Home Depot. I figured out that when I do a quick Google search Home Depot location, confirm all that item I'm looking for on the Home Depot website it tells me which aisle and Bay, the product I'm looking for is in. I am very pleased with this ability as to not have to interrupt the employees that are replenishing the inventory of the store. Thank you all that have a hand in keeping the store in a clean and optimal condition.
                                      by
                                        • Recommended
                                        Excellent source of material!
                                        I'm very satisfied with the overall experience and quality and quantity of supplies!
                                        by
                                          Kyle was great!
                                          I walked into the store weary about what I was looking for but Kyle helped me get everything I needed with no hesitation. If you visit this location and need help, look for Kyle!
                                          by
                                            • Recommended
                                            Jesus in Lumber is a Rock Star!
                                            Bought a workbench and he assisted me in the most courteous, friendly and professional manner. Wonderful young man helping a senior citizen out. I relayed details to the management team and hope he gets Employee of the Month!
                                            by
                                              • Recommended
                                              Excellent customer service!
                                              This Home Depot is great! Lots of workers to assist you if help is needed, very neat, and clean!
                                              by
                                                • Recommended
                                                I have been shopping at Home Depot since 1999 and have always got good deals on my home improvement needs. The products I need were always available.
                                                Home Depot is a great resource for home improvement projects, for beginners & more advanced craftsmen.
                                                by
                                                  • Recommended
                                                  I guess all stores aren't trained the same
                                                  Let me lead with..." huge fan of The Home Depot; and always will be. I'm a customer who happens to be a former associate (Store #1955). I love your store's layout; and without the very visible signage I would have been wandering around looking for 2 simple items for my project. I get that everyone is busy with store checklist and things of that sort; but there was no one around to even ask a question. finally got what i needed and left...paid for it and left.
                                                  by
                                                    • Recommended
                                                    Great work
                                                    Great work, reasonable pricing
                                                    by
                                                      Very helpful
                                                      Purchased Behr paint at this location and saved $$
                                                      by
                                                        Scott is the man
                                                        Scott in plumbing is SO helpful! He really knows what he's talking about and has helped me multiple times. So friendly and such great customer service
                                                        by
                                                          Superior Customer Service.
                                                          I went in to purchase an air conditioner and hardware. Ms Faye signed me up for a credit card. Really sweet and funny lady. Excellent customer service. Lee was so helpful in hardware. Very pretty and knowledgeable young lady. Always smiling. Rodney was so helpful and kind. He graciously helped me to my car and loaded it. My overall experience was a 10 out of 10. I love the people in this store :-)
                                                          by
                                                            • Recommended
                                                            Great Lawn and Garden Department
                                                            Love the Lawn and Gardent Deparment! They always have a great selection of bedding plants and hanging plants and the employees take good care of them. Good selection of roses bushes and perrenials.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 338 reviews

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