#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)343-2362

Rental Center

(989)343-2368

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2892 Cook Road

West Branch, MI 48661

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 825 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (825)
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Showing 1-30 of 825 reviews
Very friendly staff
The staff always ask if you are finding what you need. As a woman I appreciate that.Cindy in flooring was very helpful. I would definitely recommend her.
by
    • Recommended
    Great variety of things.
    Bought a leaf blower from home Depot and it's just great. Works wonderful.
    by
      • Recommended
      great place to shop
      made buying material to remodel porch turned out to be unbelievable easy with the help of the lady behind the desk. I looked at the railing first and thought how do i know what to get and how much. went to front desk asked for help after i gave her the measurements she gave a list with price for everything I needed , unbelievable. then the next day she called me to check if i got everything or had any problems. What service thank you home depot i know where i will shop in the future
      by
        • Recommended
        Best Home Depot Ever
        Out of all the Home Depot’s we have shopped at, the West Branch Store hands down has the best, most helpful employees on whatever project you are doing.
        by
          • Recommended
          Helpful staff
          I have always had a good experience at the West Branch store. Staff is helpful and friendly. Have helped with returns and finding needed items.
          by
            • Recommended
            High prices
            Need to bring back thex11 percent discounts.
            by
              Always available to help
              We just bought gardening supplies, but we must have had several employees ask us if there was something they could help us with.
              by
                • Recommended
                Favorite Home Depot
                If I can, I wait to shop at the west branch store when I’m in the area. Inventory is where it’s supposed to be and the employees are super helpful.
                by
                  • Recommended
                  Great store!
                  Of all the Home Depot’s I have visited across America, the West Branch store is the best and friendliest staff around.
                  by
                    • Recommended
                    Awesome Service
                    It was such an easy process to order mulch online and pick it up a day later. Very Convenient and the staff loaded the bags of mulch and I was on my way in no time at all. Thank you !
                    by
                      • Recommended
                      Beyond expectations
                      Cindy Lorenc was friendly, knowledgeable with her suggestions and putting together a order that worked for me. She also acknowledged that Home Depot was a great place to work at.
                      by
                        • Recommended
                        Setup
                        Need checkouts and carts at both ends of the store, pickups, returns and help desk in center. Would help with parking lot congestion and extra walking, especially for those of us who have a disability or problems walking long distances. Pickup area is too small to accommodate vehicles and loading materials.
                        by
                          Friendly and helpful associates and a good selection of products close to my home and business.
                          I have a small resort with 5 cabins and a house so I am always in need off building materials or cleaning products. Having this store only 4 miles from my home and business is a life saver. The employees are friendly and helpful.
                          by
                            • Recommended
                            Outside furniture
                            Great furniture and all outside tables and cushions everyone is super friendly and helpful thanks
                            by
                              • Recommended
                              EXCELLENT CUSTOMER SERVICE!!
                              I’ve been shopping at the Westbranch Home Depot for many years And each time I am more impressed with the excellent customer service there. The associates are knowledgeable and go above and beyond to help me find what I need!! I can’t say enough about how awesome the staff at this store is!! Keep up the good work!!
                              by
                                • Recommended
                                Convenient store
                                For West Branch east in and out. Usually has everything I need. Wish they had more of the Milwaukee stack tool box choices. But still have a lot of everything else.
                                by
                                  • Recommended
                                  Great experience
                                  Great experience at the store. Rob was Friendly and knowledgeable about his items in his department and very helpful as well
                                  by
                                    • Recommended
                                    Pleasant Shopping
                                    This store in West Branch, Mi. has the friendliest staff of any Home Depot I have shopped at, it's a lifting experience.
                                    by
                                      • Recommended
                                      Insulation job
                                      Kevin at the pro desk went over and above to help me out
                                      by
                                        • Recommended
                                        Great friendly helpful associates
                                        I purchased 50 bags of mulch after the garden center was closed for the day, 2 store associates directed me to the mulch and loaded it for me!!
                                        by
                                          • Recommended
                                          Home depot
                                          Very happy with this visit
                                          by
                                            • Recommended
                                            Excellent store!
                                            I can't say it enough. The staff is most excellent and helpful!
                                            by
                                              • Recommended
                                              People need to show more interest in their job and products
                                              Just hoping no damage when I get to the boxes of cabinets
                                              by
                                                • Recommended
                                                Apathic but not alot of choice to shop elsewhere
                                                There are some very nice employees there but the management is apathic and useless. The game they play about the veterans discount is disrespectful. They make it sound all wonderful and like they really care about veterans and then they decide this can't be used with it, and that can't, and you can online but not in the store, etc. They have good stock, as I said employees are nice, but like I find in a lot of businesses, they pretend to care about veterans but its all PR and not genuine.
                                                by
                                                  1 found this review helpful
                                                  Happy employees
                                                  Each time I go into the store I find employees look very happy and very helpful and that’s what brings me back to the store. Thank you
                                                  by
                                                    • Recommended
                                                    Great Help
                                                    We received assistance from several different departments on this last trip. Every store employee took the time to help, including paint, electrical, and plumbing. Employees at the checkout location helped us with a snag.
                                                    by
                                                      • Recommended
                                                      Home goods.
                                                      I order the things I need for the house.
                                                      by
                                                        • Recommended
                                                        Great Service
                                                        Love the quality and and the staff. Cole in flooring was the Best!
                                                        by
                                                          • Recommended
                                                          Decent employees lumber is piti
                                                          Only lumber store in town. Lumber is terrible. If there was a different lumber store in town I would never buy it there again
                                                          by
                                                            Great Staff
                                                            The people that work at the West Branch have always been very nice and helpful. The store has a comprehensive inventory of building products and tools.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 825 reviews

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