#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)343-2362

Rental Center

(989)343-2368

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2892 Cook Road

West Branch, MI 48661

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 825 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (825)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 825 reviews
Every employee that I have had the pleasure of doing business with at this particular Home Depot ...
Every employee that I have had the pleasure of doing business with at this particular Home Depot in West Branch Michigan has always gone above and beyond and has had a smile on their face I will be doing all of my Home Improvement shopping at this Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
the workers are very friendly and helpful
the workers are very friendly and helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
the people there are very helpful
the people there are very helpful
by
  • Verified Purchase
  • Recommended
the store was clean and the people were helpful
the store was clean and the people were helpful
by
  • Verified Purchase
  • Recommended
Staff very knowledgeable, very helpful. Clean store easy to navigate through.
Staff very knowledgeable, very helpful. Clean store easy to navigate through.
by
  • Verified Purchase
  • Recommended
whenever I have a project to do I go to home depot and am always satisfied with the service and h...
whenever I have a project to do I go to home depot and am always satisfied with the service and help I have received . when I have ordered something on line and picked it up I was also satisfied with the service.
by
  • Verified Purchase
  • Recommended
cashier, Kathy, was very helpful
cashier, Kathy, was very helpful
by
  • Verified Purchase
  • Recommended
Great service!
Great service!
by
  • Verified Purchase
  • Recommended
Neat.clean, very nice people,and a nice selection of product at a reasonable price.
Neat.clean, very nice people,and a nice selection of product at a reasonable price.
by
  • Verified Purchase
  • Recommended
Kelli in customer service is exceedingly one of the best customer service personal I’ve ever had ...
Kelli in customer service is exceedingly one of the best customer service personal I’ve ever had the pleasure of working with. And Logan is a manager that all customers and employees should have to do business with.
by
  • Verified Purchase
  • Recommended
We just bought a lake home and will be using this store for all of our home remodeling needs. It’...
We just bought a lake home and will be using this store for all of our home remodeling needs. It’s staff were friendly and store is clean and well stocked
by
  • Verified Purchase
  • Recommended
You're doing a great job working with the public. The people are very nice. Your prices are very ...
You're doing a great job working with the public. The people are very nice. Your prices are very affordable. My husband and I will continue shopping with you.
by
  • Verified Purchase
  • Recommended
Great People,. a friendly staff who always smile and seem to be so proud of the job they do in he...
Great People,. a friendly staff who always smile and seem to be so proud of the job they do in helping their customers!
by
  • Verified Purchase
  • Recommended
This store has exceptional service!!
This store has exceptional service!!
by
  • Verified Purchase
  • Recommended
the store is always neat and clean, the employs are always helpful and will take time with you to...
the store is always neat and clean, the employs are always helpful and will take time with you to make sure you have what you need. I like shopping there.
by
  • Verified Purchase
  • Recommended
FRIENDLIEST employees of any big store.. SMILES and excellent help from associates in every depar...
FRIENDLIEST employees of any big store.. SMILES and excellent help from associates in every department... Customer service was very helpful with my problem and I left the store very content with my experience at HOME DEPOT of West Branch..
by
  • Verified Purchase
  • Recommended
Friendly employees. Can find all normal items and many not so normal items in stock at competit...
Friendly employees. Can find all normal items and many not so normal items in stock at competitive prices.
by
  • Verified Purchase
  • Recommended
Great store with lots of helpful, and kind employees!
Great store with lots of helpful, and kind employees!
by
  • Verified Purchase
  • Recommended
This Home Depot is and always be my go to store!! I have bought all my appliances here, my lawn m...
This Home Depot is and always be my go to store!! I have bought all my appliances here, my lawn mower and now my snowblower! I also buy the protection plans because they are well worth the price.
by
  • Verified Purchase
  • Recommended
The Westbranch HD is the best I have ever been to...and I have been to a lot. The employees are ...
The Westbranch HD is the best I have ever been to...and I have been to a lot. The employees are all so friendly and knowledgeable about the products they are responsible for. We recently bought our new kitchen and appliances there. Aron and Steve give excellent service. Aron facilitated our orders and took care of everything that we needed. Not to mention, he made the entire process seamless, enjoyable and fun. He definately gets my vote for employee of the year!
by
  • Verified Purchase
  • Recommended
If you need a home door, see Kari. I've NEVER seen a salesperson as knowledgeable and competent. ...
If you need a home door, see Kari. I've NEVER seen a salesperson as knowledgeable and competent. She's such a professional, with a great sense of humor. I have a cottage near their West Branch store and have shopped there a few times. I was struck by the small town friendliness of the employees, who treat you like family. It's so comfortable shopping there!
by
  • Verified Purchase
  • Recommended
I was amazed at the friendliness and knowledge of the staff, their willingness to help and overal...
I was amazed at the friendliness and knowledge of the staff, their willingness to help and overall, general atmosphere of the store and team. The products have always been what I've expected and the tips offered by the staff have never let me down. I would dare say they are doing something extremely right in West Branch.
by
  • Verified Purchase
  • Recommended
great store. helpful, creative sales associates. we have always been more than satisfied.
great store. helpful, creative sales associates. we have always been more than satisfied.
by
  • Verified Purchase
  • Recommended
Having returned to the store with a paint can from eight years ago, I was still able to find...
Having returned to the store with a paint can from eight years ago, I was still able to find a solid, exact match to the original color. The sales person was quite helpful in explaining the updated tinting and coding on the circular sticker so that I was informed about the process of the coloring. The associate was knowledgeable and helpful, the wait was minimal, and the overall experience was laudable. Furthermore, the supervising checkout clerk was friendly and readily assisted us with getting our military discount even though we were at the self-check out station.
by
  • Verified Purchase
  • Recommended
I had an okay experience but but watched an elderly couple wait for 30 minutes as the Store Manag...
I had an okay experience but but watched an elderly couple wait for 30 minutes as the Store Manager would get someone to help them. LAZY MANAGER
by
  • Verified Purchase
  • Recommended
I'm in here quite often and each time it's been great. Whether I need boards, they have helped me...
I'm in here quite often and each time it's been great. Whether I need boards, they have helped me load, paint, they help me pick the colors I need. Just in general a very nice store! Employees are great and the store manager Trent is wonderful! What more can I say!
by
  • Verified Purchase
  • Recommended
Great experience ordering cabinets, flooring and countertops for our new business in town! Sales...
Great experience ordering cabinets, flooring and countertops for our new business in town! Sales associate was so helpful and made the entire process so efficient. We look forward to this project knowing we have a great resource nearby.
by
  • Verified Purchase
  • Recommended
The associates at this store go above and beyond to accommodate the customer. As soon as you ente...
The associates at this store go above and beyond to accommodate the customer. As soon as you enter the store, there is someone asking you if you need help in finding anything. I don't know where you find your employees, but they are the best of the best!
by
  • Verified Purchase
  • Recommended
Friendly personnel in a clean and orderly store.
Friendly personnel in a clean and orderly store.
by
  • Verified Purchase
  • Recommended
Sales people very helpful and very friendly. Junior is the best with plumbing help.
Sales people very helpful and very friendly. Junior is the best with plumbing help.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 825 reviews

Nearby Stores

Find Another Store

2241 W Houghton Lake Dr

Houghton Lake, MI 48629

22.62 mi

Rental Center

Pro Service Desk

(989)366-3104

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

1100 Joe Mann Blvd

Midland, MI 48642

40.60 mi

Rental Center

(989)837-8208

Pro Service Desk

(989)837-8202

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

3860 State St

Bay City, MI 48706

46.16 mi

Rental Center

Pro Service Desk

(989)671-4404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm