Reviews for West Milpitas #1041

In general I find Home Depot to be short staffed. However, no problem when I need to make a return.

I forget her name but the lady that helped was a rock star and awesome thanks for helping me

The girl at checkout was very nice and friendly, we talked about my piercings cause she had some also. She made me want to go back. 5 stars for her

They have filled the isles with display. Anyone stopping to look blocks traffic. Carts cannot pass. I'm very surprised the fire martial allows this.

Not every installation technician is good when 1st installation (10/5/2024). The 2nd time installation technician Roger and Gustavo are good (10/10/2024). They found out leakage problem on new GE washer and dryer combo installation problem, quickly remove it and installed it with tool like check no vibration when washing the clothes.

Your store was well stocked with plenty of options.

I have a really great experience & look forward to the delivery of my new refrigerator.

Very friendly and willing to help with loading material.

It is a good store. I can find what I need for my house projects.

Jesse has great knowledge of the products in H/D…this guy is a 5star individual

wish you could offer a rain check on sale items that are not on the shelf

Brenda was the best really appreciate her help.

Great place to get plants

The customer service at Home Depot is subpar and requires improved training in customer relations. The company appears to hire individuals who lack politeness, which negatively reflects on their reputation. I had a terrible experience returning an item I bought at Home Depot recently because staff members didn't know how handle my situation nor did anyone care enough about helping us figure things out - very disappointed.

Sad to say, I am an avid customer with Home Depot that’s not the sad part the sad part is walking into a Milpitas going to customer service and having your young cashier Andrea scream and yell at your customers. When you approach the cashier, you get called a b word very softly after correct said person saying, isn’t it better to say next customer please instead of screaming next aggressively and angrily as all the customers were expressing her demeanor was too aggressive. ! Then she continues on to tell me to go to self check out my girlfriend, a manager for Home Depot. I can purchase said product through customer service and then she wanted to argue with me. No I couldn’t and when I told her well, let me call my girlfriend who’s a manager at Home Depot and see what she has to say. She slam my prodding after ringing it up back on the counter, slammed my change on the counter and your other customer service girl who has tattoos on her elbows and wears glasses, had something to say as well a person such as myself that works in human resource, would have those two written up, if not suspended or retrained, this is ridiculous we are paying customers and we help pay their paycheck because without us, they would not have a job

I bought sanded ceramic tile caulk used around sinks, Husky junior tube copper cutter, and SharkBite copper connection and disconnect clip. Only with the great knowledge of the Home Depot staff in the grout and plumbing sections, was I able to complete my home owner projects over the weekend. The staff was friendly to approach and understood I was a homeowner looking for such products. As a homeowner, I recommend this store to find the right project repair products.

Multiple team members told me to go to an isle and someone would come help me get a multimeter out of a lockbox. 15 min total and no one shows up. The manager and staff were condescending when I told them I had been waiting. They have off duty staff calling me “bro”.

Best homedepot experience

Pro-desk personal needs to change. Its always a hassle placing orders at this location.

Kathy had a problem solving additude and was very knowledgeable about the products she was selling

no photo please why you asking too much

Store very Active And Busy. CLEAN, Service helpful, and Fully Stocked.

Always a good experience

Undersized and understaffed Home Depot has more limited stock selection and checkout can be bad. Parking can be non-existent when the shopping mall is packed. Unfortunately, it's the only store in Milpitas

The associates are friendly and very helpful. The store was well stocked and clean.

Friendly cashier. Reasonable price. Gives military discount.

Stellar job from the staff that helped me. Extremely professional, courteous,attentive, helpful, and friendly. Thank you ALL.

the wife texted me to buy toilet papers, laundry detergent. soap dish and black flag.

Looking for a specific item, they always have it! Very glad!

I returned a sliding door due to wrong size and helped me fast and help me to get what I needed