#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)348-6411

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2024 Palisades Ctr Dr

West Nyack, NY 10994

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 332 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (332)
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Showing 1-30 of 332 reviews
Terrible garden section
I stopped in to buy plants for my garden and unfortunately this Home Depot had a terrible garden section. Nearly all the herbs were dead or wilted (their containers were bone-dry), and a good portion of the plants in the Annuals section were also wilted. I've attached pictures to illustrate. Not sure how HD expects to sell anything but personally, I find it insulting that this is what they put out to the customers with the expectation of making sales.
by
    Always has what I need
    I manage rental units. From painting and cleaning to plumbing and everything in between Home Depot always has what I need. I often purchase items online and pick them up in the lockers by the entry door. It is seamless and fast.
    by
      • Recommended
      COUNTERTOP
      THE PROJECT IS STILL IN PROCESS. THE ORDER IS NOT DELIVERED YET. VICTOR WOODSMITH WAS VERY HELPFUL THROUGHOUT THE WHOLE TRANSACTION. VICTOR TOOK HIS TIME TO WORK ME THROUGH EVERY STEP OF THE WAY AT THESAME TIME VERY PROFFESSIONAL AND FRIENDLY. I WILL STRONGLY RECOMMEND HOME DEPOT NYACK CENTER TO SOMEONE. I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE I RECEIVE AT YOUR FACILITY. HOWEVER, VICTORS'S PROFESSIONALISM AND ABILITY TO GET TO THE BOTTOM OF THE PROJECT TRANSACTION QUICKLY EXCEEDED MY EXPECTATIONS. ALSO, I AM HIGHLY PLEASED WITH THE PROFESSIONAL MANNER IN WHICH VICTOR CARRIED HIMSELF. YOU HAVE DEFINITELY GAINED A CUSTOMER WHO WILL REFER ALL OF OUR FRIENDS TO NYACK HOME DEPOT CENTER. THE ENTIRE HOME DEPOT OF USA WILL HEAR MY VOICE. SUCH A COMMITMENT TO GREAT CUSTOMER SERVICE IS TO BE COMMENDED. NEEDLESS TO SAY, I BREATHED A SIGH OF RELIEF! YOU CAN BE SURE THAT I WILL CONTINUE TO DO BUSINESS WITH NYACK CENTER HOME DEPOT FOR YEARS TO COME.
      by
        • Recommended
        Always find what I need
        Behr is great paint and west nyack is a store of helpful people
        by
          • Recommended
          Great Store!
          I always shop at this store and always get the help I need. All employees are friendly, helpful and always there for me.
          by
            • Recommended
            Great service!
            Great service in the lumber department by Christian at Nyack, N.Y. Home Depot. I needed to cut a piece of plywood so it could fit on my SUV and Christian did it right away to my specifications. Thank you again Christian for great customer service. Plus they keep the store clean and organized.
            by
              • Recommended
              Displays
              This store has become very cluttered with all of the endcap displays both front back and main side aisle really too much clutter
              by
                • Recommended
                Consistent
                This West Nyack location is consistently clean and organized. Their stock is accurate and consistent with the website.
                by
                  Nothing in stock despite what app says
                  I wanted to purchase 4 separate items. The app said all 4 were in stock at W Nyack. None were.
                  by
                    poor customer service.
                    my husband is handicapped, went into the store walking with his cane, went through the entrance near the courtesy counter, asked for electric wheelchair was told by the road, inconsiderate cashier at courtesy that he had to walk to the other entrance to get his electric wheelchair for use. My husband can barely walk 200 feet with a cane. Needless to say he walked to the other entrance physically exhausted sat in the chair until I got there to assist him. I asked for a manager was told there were three on duty not a one came to me left my name and number for a phone call. It’s 36 hours post visit to store not one has called me.
                    by
                      Good experience when people are available to help
                      I have had very good experiences with staff helping out and or answering questions. However, at times it is difficult to find an associate to do so.
                      by
                        • Recommended
                        Excellent customer service.
                        The customer service is excellent at this Home Depot
                        by
                          No one cares
                          Honestly they have no one working there anymore that knows anything about the products. They just look on their phone and tell where it should be
                          by
                            Great store
                            Wide open aisles- very neat and organized. Easy to navigate
                            by
                              • Recommended
                              Self serve Home Depot with long lines to check out
                              Don’t expect to find anyone working at the cash registers. It’s all self checkout with usually at least one self checkout registers broken for some reason. Once in a while you might find someone working a register. I frequent a half a dozen other Home Depot’s for business and this one is by far the poorest managed and staffed.
                              by
                                The most friendly staff
                                Been shopping at this location for many years and very pleased.
                                by
                                  Stay away from VISA/ Master Card gift cards off the rack
                                  Don't buy gift cards with Visa/ Mastercard there are scammers who rip bar codes and can make carbon copies of the cards and will steal your money. Once purchased Home Depot has no control over it anymore. You will loose your money.
                                  by
                                    I needed a smoke alarm but you guys did not have the brand I needed
                                    I bought my refrigerator a few months ago . I do find the installation expensive
                                    by
                                      • Recommended
                                      Everyone is so good while shopping and c hecking out
                                      Im a pro member and they help me out alot..much appreciated
                                      by
                                        • Recommended
                                        No cashiers and no help
                                        No customer service and no cashiers
                                        by
                                          Great store to shop.
                                          Always a pleasure shopping at this particular location
                                          by
                                            • Recommended
                                            Another good visit
                                            Always finding something at our local Home Depot?
                                            by
                                              • Recommended
                                              Well managed Home Depot
                                              Great displays and friendly staff
                                              by
                                                • Recommended
                                                Great service
                                                Great customer service. Easy quick checkout.
                                                by
                                                  • Recommended
                                                  Employes are very much willing to help, they even bring to the right person who is handling that particular department.
                                                  I recently brought weed and feed, Limestone, grass and weed killer (Roundup) Gas chain saw ETC.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Went for a return it was crowded and this lady came and cleared it out quick.
                                                    by
                                                      • Recommended
                                                      Love all the staff here
                                                      This Home Depot is particular for having the friendliest staff
                                                      by
                                                        • Recommended
                                                        Pro desk
                                                        Rick is great, very helpful. Should be a manager / supervisor!!
                                                        by
                                                          • Recommended
                                                          Clean Store with knowledge associate like Dionne
                                                          Great to be able to walk in to a Home Depot and actually found an associate like Dionne that was so helpful.
                                                          by
                                                            • Recommended
                                                            Creative associates to help with your project.
                                                            I visited the Home Depot 12/28 with a unique pluming project. The store associate was creative, sent me home with exactly the parts I needed.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 332 reviews

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