Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Jul 4, 2015
GREAT STORE EXPERIENCE
Associates were Incredibly helpful!!! I needed to fit a previously built BBQ in my Prius, and they took the parts off that were a barrier. They were careful not to damage my car and and took great care in tying the back hatch door down so I could drive home without losing the BBQ.
by
Recommended
Jul 3, 2015
great experience
I love the custumer service and everything was well organized and clean.
by
DIY
Recommended
Jul 3, 2015
excellent employees
the employees in tool rental really know their stuff and are great at what they do. everytime i go to tool rental, they always succeed in helping me with what i need. they make my experiences painless.
by
DIY
Recommended
Jul 2, 2015
Plumbing item purchased
Purchased new energy efficient 2ater heater for customer and friend.
by
Pro
Recommended
Jun 30, 2015
need more workers
It was clean but there was not enough help available
by
Jun 29, 2015
While in the paint department, no one asked if I needed assistance.
I had paint mixed and left to shop nearby while the paint was being mixed. When I returned there were three other customers waiting to be helped and I had to wait about 10 minutes for the associate to return
by
Pro
Jun 29, 2015
EXCEPTIONAL PRO'S
KARISSA AND SERENA ARE OUTSTANDING PRO SERVICE PRO'S WITHOUT A DOUBT. TWO THUMBS UP; THIS IS THE BEST TEAM EVER. I FIND IT SENSATIONAL THAT THEY HAVE TAKEN THE INITIATIVE TO ADDRESS ME BY NAME AND REMEMBER MY PRO REWARDS INFO WHEN EVER I PURCHASE ITEMS. THIS SHOW OF SKILLS IS EXCEPTIONAL, BECAUSE THEY SERVICE HUNDREDS OF CUSTOMERS DAILY, AND TO TAKE THE TIME TO REMEMBER JUST ONE IS AWESOME. I AM SURE I AM NOT THE ONLY ONE THEY PROVIDE THIS EXCELLENT SERVICE TO. THANKS LADIES!
by
Pro
Recommended
Jun 28, 2015
Easy in and out with purchase
I went to purchase a specific gas pressure washer. I checked online prior to visiting the store and learned they had 7 in stock and where the item was located in the store. The item was stocked on the very top shelf so I notified a cashier that I needed assistance in retrieving the item. Within five minutes the product was loaded into a cart and taken to the check-out for me.
by
DIY
Recommended
Jun 27, 2015
Accessibility
Store stocking should be done at night. Aisles were closed due to product on floor.
by
DIY
Recommended
Jun 25, 2015
Not Competitive, Assistent Manager unapologetic
Decent sales people, but had to wait more than an hour for fork-lift operator. All the guys were out for lunch at 7:00p.m. (peak hour) at the same time. The prices were not competitive. We had purchases a whole bunch of stuff expecting a discount promised by the Sales Associate. The Assistant Manager did not budge and did not want to listen to the concerns. We bought it anyway as we were all very tired and hated to return everything. Overall very negative experience.
by
Recommended
1 found this review helpful
Jun 17, 2015
Home Depot, Stockton, CA
Deborah my associate was very helpful and knew her business. The Store was clean and well maintained. Everyone had a smile on their face. It was a good shopping experience
by
Pro
Recommended
Jun 16, 2015
More help is needed in all areas
For the most part, most associates are willing to seek answers to questions
by
Recommended
1 found this review helpful
Jun 13, 2015
KNOWLEDGEABLE CUSTOMER SERVICE REP
MS. ROXY BASS KNEW EXACTLY WHAT I WAS LOOKING FOR WHEN I DESCRIBED MY PROBLEM. SHE TOOK ME RIGHT TO THE PRODUCT AND INFORMED ME WHERE I MIGHT FIND ELECTRICAL PANELS OR PARTS THAT HOME DEPOT DID NOT CARRY. SHE WAS VERY INFORMATIVE.
by
Pro
Recommended
Jun 11, 2015
Great Team Members Who Know Ther Stuff
There are those H.D. customers who are DIYers but it is good to know that Store 1022's Lead Generator is working all aisles to let customers know of the great and fair priced installation services.
by
DIY
Recommended
Jun 11, 2015
Outstanding Customer Service
I was in a bit of a stressed out mood before going to home depot. I had to supply three different job sites with material, as well as supervise the workers. In addition to the daily stress of being the boss and ONLY FEMALE on the crew, my time is limited. I needed to return/exchange 14 bags of red bark for black bark. I thought the process would be difficult and was ready to put up a fight, but instead Josh, the assistant store manager rescued me from myself by honoring my request for exchange with no hesitation. Jennifer and Ikea demonstrated high quality professionalism by treating me as a valued customer. At the end of my visit, I left with a smile on my face and feeling like I had accomplished my goals for the day. Thanks
by
Pro
Recommended
Jun 10, 2015
Great visit
I enjoy coming to this store very clean and easy in and out.
by
Recommended
Jun 8, 2015
quick finds and good prices
Went in to find lights for my garage and it was very easy to find the products. they were reasonably prices also.
by
DIY
Recommended
Jun 8, 2015
Great store
Store was clean product easy to find but you need to have more cashiers available to check out,
by
Pro
Jun 7, 2015
check out with ease
happy to see there was no wait at the check out. associate raynisha very courteous and strong (she lifted an 80 lb bag of cement to scan it)
by
Recommended
Jun 7, 2015
met expectations
my husband and i were please with our expectations at this home depot store. we were in flooring and had to purchase carpet. we were met with a very kind and knowledgeable associate Niqua. she answered all our questions with ease.
needless to say we were able to make a purchase that day and left the store very satisfied
by
Recommended
Jun 7, 2015
Outstanding Service
The customer service given by Ms Roxy Bass was outstanding! She made my visit to the store stress free. I was in and out in a timely manner.
by
Pro
Recommended
Jun 3, 2015
Excellent Customer Service!
I really enjoy working with the Associates in the Appliance Department. They are very professional.
by
Pro
Recommended
Jun 2, 2015
Store Experience Was Great!
The store was clean and I was asked by several store associates if they could help me. I purchased over $900 worth of items, and I was happy that the grand total was so low!
by
Pro
Recommended
Jun 2, 2015
Always a pleasure to shop at Home Depot.
It's always a pleasure to shop at Home Depot. Products are usually available and prices are great. The staff are always friendly and helpful.
by
DIY
Recommended
May 28, 2015
EXCELLENT CUSTOMER SERVICE!
THE CUSTOMER SERVICE ASSOCIATES ARE VERY HELPFUL IN ALL DEPARTMENTS.
by
Pro
Recommended
May 28, 2015
shop at this store often. good sevice
When shopping at this store the service is always good and prices competitive
by
Recommended
May 26, 2015
Great store has nice employees
This store was very clean and employees are very helpful
by
Recommended
May 26, 2015
Always satisfied!
I like how the location of this Home Depot is very close to my residence. I always get great service & honest answers on products I buy.
by
Recommended
May 24, 2015
completely satifide
complete a current and receive for infro on next 1
by
Recommended
May 19, 2015
Great Customer Service
My online order was incorrect. I ordered Gal finish nails for my air gun. However the store service clerk Melissa MDG2067 was quick to correct my order with a substitute. Nice job Melissa.