Reviews for West Woodlands #6819

This garden center always has healthy plants and lots of them. Their variety is fantastic! Plants are kept watered and green. Today I found a braided hibiscus plant that I'd been searching for. Also there were hibiscus plants in bright colors with saucer sized blooms. To top this off, they were marked on sale for 4th of July. This is my "go to" garden center!

Recently embarked on a DIY project to create an outdoor pull-up bar from metallic pipes. Admittedly, I was unsure about several aspects. That's when I met Russell at Home Depot. His knowledge and expertise became immediately evident. Not only did he guide me in selecting the appropriate materials and tools, but he also took the extra step of cutting and threading the pipes for me. His assistance was invaluable. It's rare to find such dedicated professionals in retail. Many thanks, Russell! Highly recommend seeking his advice if you visit the store. Best regards, Andrew

Home Depot employee Patty helped us with our gardening purchase and gave great gardening advice, which was very helpful. We are very happy with our yard and patio after adding all the plants and flowers.

Home Depot is hands down the best. Thanks for helping me keep our house top notch.

Brandon gave outstanding service while helping me solve a repair problem. Highly recommend him if you live in the Conroe area!

Every employee I have come in contact with at the West Woodlands store has been friendly, kind & helpful in answering my questions. Great store with great people!

You should close this store

If you need a break from your or just want to have some men time, this is the place to go.

Shopping for led lightbulbs and the designated bin was empty. Found Margie from a different department who went out of her way to locate and bring down a box of lightbulbs.

Ashley, Kevin and John are great at checking out phone sales they have always seemed to have a great attitude and always happy to answering questions I may have. I enjoy checking out with happy people.

Good products and price

I have never been to this store

I purchase from this store weekly and always find what I need and staff is available to help me if I have questions. I look forward to my next adventures.

Parking Lot spaces are designed for compact cars. Pick up trucks are really hard to fit and aisles between rows are dangerous due to loading in confined spaces when cars/trucks are going by

Joe exceeded my expectations with service. Was looking for a drill. Ended up they didn’t have it in stock. We were able to order it and pay in the store and have it shipped to my home. Thank you Joe!

Evan in tool rental is the best. Very professional and helpful .

I recently had the pleasure of interacting with a number of Home Depot employees while shopping for Christmas decor. Each of them greeted me with a smile, as well as asking if they could assist me in anyway. When I did have a question, they treated me as if I was their only customer, even though multiple individuals were requesting assistance. All of them attended not only to my requests, but the other customers as well, with a smile on their faces. I cannot say enough great things about your employees. Other stores should send their emoyees to your store for customer service training. Great service. Great products. I will definitely shop here again.

Purchased the Maytag 27" double oven. Cynthia in appliances assisted with the purchase, delivery and installation. She was awesome! Professional, patient, knowledgeable. I recommend this Home Depot location and I recommend working with Cynthia to complete your appliance purchases.

Every employee i ever met in the woodlands home depot have been both knowledgeable and friendly. I really enjoy going there. Randy

Everytime we come to your location, we always find the products we need. I'm extremely impressed with your clean store, wonderful employees that are very friendly & knowledgeable. They always take the time to make sure we have the right product. Thank you so much.

Long time employees are more then great but there to busy handling grunt work to give service you deserve. The manager hides away from customers because he is too busy sucking up to upper management. Door departure still better in 20 mile radius.

Bought Maytag washer and dryer with help of Stu in appliances and was installed by Chris. Both gentlemen helped make this purchase easy. Thank you both!!

Store is clean, pleasant, well stocked and staff very helpful.

My teen grandson and I were there shopping for polyurethane stain to finish a Jr. High School shop class project (birdhouse and coasters) that he was working on. We were hunting for a certain product in a quart container. There were FOUR young employees in the area, three males and one female. I had already asked two of the males if a product came in a quart size, as the project was not that large. Without either checking, one said he didn’t know, and the other said it only came in a gallon size. The young female asked if I needed any help, and when I asked her a question concerning amother product, she claimed it was not her department and directed me toward the same three males. Note: the third was stocking shelves, I suppose, as he was walking around with something in his hand. These were the same ones that told me the stain I had finally just decided to go with did not come in a quart. None of the males had originally asked if I needed assistance. This was an important lesson for my 13 yr. old teen grandson as to how NOT to treat customers if he ever gained employment in a home improvement store while in HS or University. My wife and I have shopped at this location numerous times since moving to the area in March 2023. This is the worst experience I’ve ever had, as there are usually (older) employees always offering to assist. Hopefully, next visit will be a better experience, as we are pretty limited currently.

See title see title.

Every one abandoned the ship. Like I’ve been saying manager only cares about his bonas not customers service.

Very difficult to deal with and the system used to process my order broker down in the middle and I had to come back the next day. When I did come back, I was told that my order "hadn't been picked" and I could not pick it up fro another hour, even thought there were four of the items 100 feet away.

Sally in the plant area was very helpful in locating the exact perennial I was searching for.

Always easy to find what I need and just as easy to check out. Great personnel.