#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)273-4402

Tool & Truck Rental

(713)273-4408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8400 Westheimer Rd

Houston, TX 77063

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 321 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (321)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 321 reviews
Excellent experience with Jocelyn and Sasha
Very professional help from Jocelyn at the Appliances Department.
by
  • Pro
  • Recommended
The best ever
I always find what I need here with the beat price and the best friendly staff.
by
    • Recommended
    Pretty good experience , Friendly and Helpful.
    Went in looking for specific items related to hanging a new door in my sons room. Asked only one direction question and the answer was quick and accurate. Chose the wrong hinges but that was not their problem. I brought them back for an exchange and the employees were very pleasant and helpful. The thing that impressed me the most was the young man collecting lumber carts in the parking lot. He went out of his way to help me load the oversized door into my Toyota Camry. Showed me how I could load it all the way in and close the trunk without anything hanging out. Made my day! Over and above customer support! In the PARKING LOT. Impressive! Thank you for hiring this young man. Hes a gem! Keep up the Good Work Home Depot.
    by
    • DIY
    • Recommended
    Very goog
    The best store which I see before. Thank you for your best customer service
    by
      • Recommended
      Associate assistance
      During my visit I noticed a number of associates that stood around talking to each other and not offering help to shopper in their area. The one associate that did offer her assistance she was able to cross reference department to aid me in finding the materials I needed to accomplish my task. No one was available in the paint and lumber department.
      by
      • DIY
      • Recommended
      1 found this review helpful
      Fast help at this store. Thanks to Frank.
      I found just the flooring I needed for the house at a Great price! It was in stock at this store. The good guys at the store helped me get in and out. Just made it easy and fun for me and my wife. Nice place to shop for what you need around the house. Thanks Home Depot...We'll be back for sure!!
      by
      • Pro
      • DIY
      • Recommended
      An excellent store!
      No matter what I might need these guys always have it and the people to help me find. It's the only place I will ever go.
      by
        • Recommended
        Great Shopping experience
        Easy to find exactly what I was looking for and all of the associates were very knowledgeable of the products as well as other tips and tricks for getting work done faster.
        by
          • Recommended
          Clean Store and Knowledgeable Employees
          It was great to jave associates that were ready on hand and knew where items was in store without a up and down the aisle search challenge. The store was neat and prices were reasonable enough for me to come back and recommend to family friends and coworkers
          by
            • Recommended
            Great helpful staff!
            Sales associates are very nice and helpful!! I walked out so happy!
            by
              • Recommended
              Awesome Experience! Associates were readily avilable and very helpful!
              I was looking for several different items I normally don't need. I had to ask where things were located and had no problem receiving assistance. Then I discussed the merits of a multitool product vs. a small table saw with an associate who helped me make a decision. Lastly, they helped me load the saw not only onto the cart but into my car. I had come straight from work and was not prepared to move the item myself. I would have had to go home and come back later.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Great experience with Appliance Department
              Kudos Dion for helping with make the purchase experience easy. Found my item online but I needed the 15% off discount applied and the associate helped me with that. Later he asked if I wanted to apply for a store card which could help with 0% installment purchase. Everything was processed right. Happy to be waiting for my washer, dryer. Good work!
              by
              • DIY
              • Recommended
              Great Experiance
              Very satisfied with service the store was very clean.
              by
              • Pro
              • Recommended
              hard to just get what you came in for....always want your cool stuff
              Always get lots of ideas for my gardens. I'd go off in here if I was rich
              by
                • Recommended
                Awesome store
                Helpful staff easy to find what I was looking for.
                by
                • Pro
                • Recommended
                Great every visit
                Store was clean, associate s helpful and eager to assist
                by
                • Pro
                • Recommended
                It was like going to Disneyland.
                Store was good, I liked it and woulddefinitely visit again.
                by
                  • Recommended
                  nice store
                  it was good and the emploies were nice the only thing that i wold chanche is the number of cashiers that yo have
                  by
                  • Pro
                  • Recommended
                  Great Experience!!
                  I was very happy with my Recent Visit to Home Depot. Not only did I get help from 2 of the Associates on the Floor, they actually ask me as they were passing By - Can I help you? And to top it off at the self Checkout the Lady working the cashier Stand was absolutely Delightful. Helped me ring up some things as well as well as being very friendly and Happy.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Train Your Front End
                  A Hardware associate took me on a wild goose chase for a product he clearly and ultimately had no idea the location of. Three people were at the front end, yet not one had any competence. One argued with a customer over a price while the other couldn't figure out how to sign on or find the obvious UPC code of the item to scan. The manager or whatever, Tiffany, only bothered acknowledging me because I had one item. She had zero service skills. Highly upset by the terrible training all of these people received. Get it together, Depot!
                  by
                    ITS MY NEW HOME HOMEDEPOT STORE
                    I FEEL AT HOME AWAY FROM HOME AT HOME DEPOT, AS I WAS LEAVING THE STORE A FRIEND CALLED AND WE TALKED ABOUT OUR WHERE ABOUT AND I SAID HOME DEPOT, HE REPLIED "YOUR DAILY HOME DEPOT VISIT", AND I SAID "I CAN'T LIVE WITHOUT HOME DEPOT"
                    by
                    • Pro
                    • Recommended
                    ITS MY NEW HOME HOMEDEPOT STORE
                    GREAT GUY HELPED ME AT THE PAIN DEPARTMENT, EVRYONE IN GENERAL IN THE STORE IS VERY FRENDLY AND ALWAYS OFFERIING HELP,...DONT KNOW IF IT IS BECAUSE THEY SEE ME THERE ALL THE TIME SO I HAVE BECOME FAMILIAR TO THEM SPECIALLY BECAUSE I RIDE THE ELECTRIC CAR WITH MY 86 yo MOM TOGEHTER, or just because we MOM & I ARE SO CUTE LOL
                    by
                    • Pro
                    • Recommended
                    GREAT STORE EXPERIENCE ALWAYS AND GREAT LOCATION
                    THE STORE IS ALWAYS CLEAN, ORGANIZED AND THE CUSTOMER SERVICE
                    by
                    • Pro
                    • Recommended
                    Great store
                    They have everything at that store. I have no problem finding something what I needed to look for.
                    by
                      • Recommended
                      Customer Service
                      The Cashier was very knowledgeable and patient...dealing with returns from a job that I wasn't able to get all the receipts from the contractor. The computer was giving her problems and the line was stacking up. She acknowledged everyone and directed them to another cashier when available. I'm in the middle of a huge remodel and have ordered on line and purchased special order through this store with no major problems. Just wish they were a little more trendy with in store items and displays.
                      by
                        • Recommended
                        Always has what I need
                        I feel comfortable coming to this location, it always has my favorite materials in stock and check out is usually easy either with a cashier or self check out.
                        by
                        • DIY
                        • Recommended
                        I needed to get a key made.
                        Quality service, checkout was fast and efficient!!!
                        by
                          • Recommended
                          Great customer service
                          The associate was very helpful giving feedback about products.
                          by
                            Good store experience
                            the associate was so helpful , it is so eps to find your product, the store was clean and fresh, I recommend this store to every one, I like the lady at cashier she was wonderful and always smile. She was so helpful.
                            by
                            • Pro
                            • Recommended
                            LOTS OF OPTIONS OF CHOICES
                            STORE IS CLEAN, ASSOCIATES FRIENDLY. NEED MORE EXPERIENCE ASSOCIATES THAT KNOW THERE PRODUCT.
                            by
                            • Pro
                            • Recommended
                            Showing 1-30 of 321 reviews

                            Nearby Stores

                            Find Another Store

                            8400 Katy Freeway

                            Houston, TX 77024

                            3.49 mi

                            Tool & Truck Rental

                            (713)935-4008

                            Pro Service Desk

                            (713)935-4002

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm

                            5445 West Loop South

                            Houston, TX 77081

                            3.64 mi

                            Tool & Truck Rental

                            (713)349-1470

                            Pro Service Desk

                            (713)349-1458

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm

                            6800 W Sam Houston Pkwy S Pkwy South

                            Houston, TX 77072

                            3.66 mi

                            Tool & Truck Rental

                            (281)983-9604

                            Pro Service Desk

                            (281)983-9610

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm