Reviews for Westmoreland #552

We purchased this product today. RYOBI Gas chainsaw; Clerk even asked if we needed a quick instruction on how use this product

I have to say this was one of my best visits at this location. All employees were helpful from the moment I entered up until my departure,

Ridiculous that you have to provide your drivers license and only you can use the gift card or return card and nobody else in your family can without you being there

no-one greeted me nor asked me if i needed help! one thing i learned don’t enter the store with a backpack because you are automatically perceived as a thief!

I needed help locating some landscaping equipment and the employees were very friendly and informative with the products I was looking for.

I like the store because of proximity and supply. They always have what I want. However there is a price to pay. The people who work there aren't helpful. You have to chase them down to ask questions and the.new check out is ridiculous. The only employee that is cheerful, friendly greets everyone and actually helps you with your purchase even loading is the lady in the garden center. I swear I go there because of her. She's amazing. The next question is would I recommend a friend yes if they check out in the garden center all the other employees are worthless.

The night manager (Brian) was vert helpful

I received very good customer service at this store. There was someone to help me on the floor and at self checkout as well. They were very nice and friendly. Great service! Keep up the good work.

Cannot go wrong with this store!

I didn’t get her name but she found the oven for me. I came there for a used oven and she found me a new one for $20 more. I wish I could give her name. Maybe yall can check the receipt or something but thank her !!!!

Just needed some Shark Bits

I purchased a refrigerator Sept. 26th. Received an email for delivery date Sept. 28th, 9am-1pm. Didnt receive a refrigerator yet as of October 1st. No phone call, or updated email. Had to throw away all my phone. My medicine has to be stored in friends refrigerator. I been eating out everyday which I can't afford because I'm not working. Tried to reach out to the Home depot and no one don't know what happened. This is very frustrating and caused me alot of stress. They can at least give me some of my money back since they dropped the ball. They do not care about the customers. It's all about a sell. This is ridiculous. I'm the one been suffering with buying food, drinks, having to throw away all my food, put my medicine in other people refrigerator.

I bought a counter top everything was great I give you a 10

Wednesday September 12 I went to the Home Depot on Wheatland and purchased a dishwasher. As I was checking out I requested my military discount. The sales person told me that she would not accept my military discount. She mumbled something about the dishwasher being on sale. In my opinion, that should not matter. If Home Depot is going to have so many caveats on the use of our military discount, they might as well discontinue the use of the discount. Needless to say, I’m very disappointed with Home Depot.

I came in the store around 930a thru the garden area, there was a older lady there who was off work but ask if she could help me find anything I said yes WD40 she asked what size large or small (didn't know there were sizes) she took me right to it and then ask if there was anything else she could help me with I said yes the 5gal buckets and lids and she lead me to the area. It also seemed her co-workers think highly of her and so do I, but I didn't get her name my only regret; I can't emphasize more she was off work. Since I was there I looked at some stoves and your rep Jose Vasquez came over, wasn't pushy, and the stove I was looking at it was the last day it was on sale and he suggested I try for a Home Depot credit card it was approved and the stove is to be delivered Friday 8-23-24. I've been in other Home Depot stores and usually have to hunt for a person or just try to find it myself but that has never been at this store. Thank you for standing above the rest.

I found the brick rubber edging that I had wanted in black color. I looked several places, and they only had red.

I went for bricks for my flower bed. I eventually found what I think will work but the inventory was really minimal.

I bought can lights for a project. The lights did not indicate that a housing was needed I went to 3 stores before I could find what I needed. The associates were very helpful with my search

We buy a lot of things at this store and we are very happy with the items and the staff.

my usual go-to store. Generally have whatever I need in stock and have willing associates for assistance

Ricky was amazing! Super funny and made me laugh! He said he was named after Ricky Ricardo from I Love Lucy show many years old. My best experience at this store so far!

Found the exact same lights to go around our pool as the ones we had previously purchased the year before.

Ricky was great at this location. Gold star! He was stuck outside cashiering in the garden area. He had a great friendly attitude in this 100+ degree heat. I can’t say I would feel the same way. When are CEOs going to start having a heart for their employees?

The Westmoreland Home Depot is hit and miss on service. Even though it seems to be a lot of employees on the floor, sometimes you'll come across one who is "not sure" where something is, they won't pull out the locator to be able to give that answer, and they don't try to help. It's not often, but it happens at all the stores. The quality of service is hit or miss and even like that with the self-check out. However, it's a necessary business in this part of town. Ovearall, I dig the place.

The prices were far less for the items I needed to cleanup my yard.

Luis, manager of the store, was very helpful. He went out of his way to help me. He was extremely knowledgeable and a great manager. Karen, cashier, was quick, smart and helpful. She went above & beyond. I will definitely shop there again. It was an awesome experience!

Brianna who was located in the self checkout was super helpful and kind. There was also a young lady who wears a mask and glasses who was super super kind. Great customer experience for myself. Can’t wait to come back.

Ricky checked me out at register in garden department. He knew exactly where I needed to go to find my item. He greeted me upon entry to that department. Nice guy. Give him a raise and/or bo us. He knew his stuff!

I been and another home depot nothing compere to this one

Clean atmosphere always.