Reviews for White Lake #2729

The cashiers Vicky and diane are incredibly rude. I hope for your sake you never have to experience their “customer service”

Nice store always clean with plenty of employees to help out

I spoke with a lady manager who was rude,snippy and very unprofessional!

I'm the type of guy that never asks for help, well today I needed help, I had to cut off the brass ring that holds in the cartridge for the shower control, turns out that part is pretty hard to find. I went to 2 local "mom and pop" places, in both places I had to ask for help, and both left me high and dry. Then I went to Home Depot, I was immediately assisted, by the kindest women working the plumbing section. She helped me locate the part and get my (only) bathroom running before Christmas.

I like this store because everything is usually in the same location, so I do not have to wonder around looking for things. I shop here at least 4 to 5 times a week. Much easier than there neighbor!

Employees from this store were extremely helpful & informative from customer service desk to sales associates.

Very clean, never had issues with stock or items we bought from this store. The staff is friendly and helpful.

On all visits this year, staff has been available, accommodating, and friendly. Thanks!

Customer Service is not what it should be if they want to keep customers coming in. While they were friendly IF you were acknowledged, finding someone who wanted to help was difficult.

Inform your employees at White Lake that although the marquis bear paint states it is guaranteed, it is NOT if you have an older bear color not on the approved booklet and shows that on your computer when making it. If I would have known the hassle and embarrassment it caused, I would have changed the color. If you state one coat, it should be one coat, no exceptions. Again, thank Patsy #2710 in Dearborn Heights for her wonderful customer service in resolving my situation.

Most of the employees were very helpful, and the checkout person was very courteous and took time to make sure we were helped to our car with the purchases we made. We are senior citizens and not always able to navigate large stores easily. But because of one young man in the tile department we were able to, with his help, find just what we needed.

This store was clean and the employee help me find my product instead of going up and down every aisle.

store is very clean and organized. Everyone is very helpful

Well organized and stocked, with knowledgeable staff available.

Awesome staff. Everyone we met was super knowledgeable and very helpful. A+ and a special thanks to the team in the appliance section: Bob, Andrew and this lady with a cool watch and light brown hair.

So many store people on the floor. I never have to search up and down the aisles for a store associate. This place is the best!

This store is by far better than other home improvement stores. Great helpful employees and they have what I need on a daily basis. I can get in and get out easily in the morning with no hassle. The store knows me by name and values my business. Highly recommend using the White Lake Home Depot!

Salesperson Melissa Fenchel was excellent. She made our shopping experience much easier. She was very knowledgeable and friendly. Everything was in stock in the appliance dept. and great deals. Thanks Melissa for helping use with our purchase of a Washer & Dryer and dishwasher. Great Prices too.

The employees were not willing to help. If you need anything during your shopping trip find a short yellow ladder and get it yourself. Also make sure to not interrupt an employee on while they are using their cell phone.

Most of the employees at the White Lake Home Depot are great and they want to help us in our home improvement needs. Home Depot prides itself on their employees and most are polite, friendly, and professional. If you have an issue with a rude employee they will address the issue, but you should always make them aware of the problem. Home Depot is necessary when doing any home improvement project and I believe the White Lake Home Depot works hard at being the best place to shop.

Chris K. in your White Lake, Michigan store was extremely helpful. He took his time to help me with my specific needs in the lumber department.

The White Lake Home Depot store has been incredibly helpful in becoming a new home owner of the community. The staff is extremely helpful and always willing to give advice. The only place we will shop for home improvement needs and supplies.

Searched all over for a basic fertilizer drop feeder and no one carried it. Home Depot was the only store that carried in store without going to online to order.

It's always a painless visit to this store. Everyone is great !

The store was clean and we'll kept. The sales associates at this store often go above and beyond to assist customers. During this partiicular shopping experience we were personally walked to the roofing area, though it was not the associates area of expertise. She then spent extra time with us helping to find the particular products we needed before helping us load those heavy items into our cart. We took our purchases to the cashier, who was also very expedient in assisting us with our purchase. I prefer the White Lake Home Depot over other Home Depots in our area and most definitely more than other building supply stores.

This store offers many deals every year on summer or outside items! This visit was no exception, I found a great deal on a patio set and bought it! The customer service was excellent and had help loading into my vehicle.

Love shopping at this store. The service I receive is second to none. Always getting help and the associate works with me to answer all my questions. Thanks again!

We found everything we needed with ease & a little help from an employee. The paint employee girl was extremely helpful and nice. The store was & is always usually straightened, clean & organized. Compared to other competitors, ive never had an issue trying to find someone to help me when i wasn't able to find something .

The gentleman that assisted my in hardware (John B or John Buckles) was exceptional. He takes great pride in his work and was more helpful I could have even imagined. He should be a mentor to new employees there as he genuinely displays a friendly demeanor and a strong commitment to quality work. He does this not as a company tag line, but instead as a part of who he is and the work ethic that he upholds.

Home Depot is my "Go-To" store for all my projects. If I ever have an occasion I cannot locate an item, someone is sure to help. Never experienced a grumpy employee. I even had two employees who spent at least a 1/2 hr helping me finding exactly what I needed for my DYI project- you can't get that kind of service anywhere else! And they even saved me money to boot! Love Love Love that store!