Reviews for White Marsh #2502

Donna, Glen, Sue and Carolyn made my shopping experience great! Wonderful people who care...can't ask for anything more than that!

They’re amazing! They’re always so kind and helpful every visit! They really go the extra mile!

The store was very clean and items neatly organized. Floor attendants were ready to help with necessary information about the device you intend to buy. They sometimes suggest a better product available within the store, based on your need.

Out of all the Home Depots I have patronized this one is the worst. I have walked in the local Home Depot in Aberdeen and Golden Ring and been treated better than the White Marsh one ever could. Heaven help if you wish to talk with a manager at White Marsh or need to have an item down from a high shelf. The only bright spot in White Marsh store is one employee, Deb. I walk with a cane and have asked employees in the past for help and was given bad directions to the item I was looking for. Most times the employees don't know where an item is or just tell you an isle to go to and just walk away. I have asked for a manager in the past and each time was told they were busy or were not there.

Friendly knowledgeable staff. Very clean and organized store.

Anna in paint is top notch! Helped us find exactly what we needed and made sure we had all the items necessary for the project. Helpful and Friendly!

THIS STORE IS EASY TO GET IN AND OUT OF . AND ALWAYS SEEMS TO HAVE A GOOD SUPPLY ON HAND FRIENDLY EMPLOYEES

The employees are helpful and know where the products are located.

Zach and Michael were friendly and helpful. They provided good customer service.

This is hands down the best Home Improvement store in the area!!

I'VE ALREADY RECOMMENDED THIS STORE. THEY HAVE PLENTY OF THINGS I'VE BEEN LOOKING FOR IN STOCK AND THE EMPLOYEES SEEM TO BE VERY KNOWLEDGEABLE ON THE PRODUCTS SOLD THERE.

If your in the Golden Ring area, drive the extra 5 miles and go to the White Marsh store. This Home Depot is much better than the Golden Ring store. This store is very clean and the staff is very helpful!

The employee helped fine the product I needed and helped me load the cart

The White Marsh Home Depot is usually pretty helpful and friendly but for some reason today 8/13/2017 the service sucked. Julius in plumbing wasn't properly equipped for customer service. And tool rental was the most worse customer service I have ever had in this store. The tool rental associate was Delbert.

An employee (I think John) pointed out to me that my fuel tank was loose and almost broken free. Offered me the use of a store jack if needed. I strapped it in and got it home, I had a long driving day ahead but that didn't happen thanks to John for being observant. Could have been a very, very bad day. Thank You.

We always shop here rather than the store closer to us. Staff is friendly, helpful

Asst. Store Manager Zach has been very helpful in tracking a problem with a special order of flooring.

Extremely helpful and friendly staff. Patient and willing to provide answers and guidance on proper product selection and tips on how to complete a project. Great store.

It was a pleasure to shop at this store over the weekend. Two employees in particular were very helpful. Thank you Mary and Mel for making my shopping trip a real pleasure!!

I've noticed more of the associates at this store are much more customer-oriented than in the past. There are those who have always been friendly and helpful, but not more so than Mary & Mel ! Being physically incapacitated I would not be able to shop and carry the things I needed to purchase without their help, and I'll continue to keep shopping here because of them!

I found what I was looking for in the lumber department. The store was neat and the product was stocked. Thomas in lumber was very helpful.

The supervisor on day shift at this location needs more training in customer service. Her lack of knowledge and the policy's stinks. Luckily the manager Rome was there to pick up the slack he was very professional and knew how to handle the situation.

My husband and i have great customer service each time we come here!!!

Trudie in the garden department is so kind, pleasant, helpful, and knowledgeable. She goes above and beyond to help the customers. I will be back to visit this store. I usually go to the Dundalk location.

THE STORE IS VERY WELL STOCKED AND THE AISLES ARE WELL MARKED MAKING IT VERY CONVENIENT

This is the only store location that we'd go to in the area.

Employee gave me wrong location of item. Item on shelf was blocked by many boxes that I had to move myself in order to get my product. While moving, I cut my finger, cashier did not seem to concerned when I asked for paper towel to stop bleeding. While walking out, item fell off cart. While struggling to get it back on and out the door, an employee standing 5 feet away watched me and did not offer to help in anyway.

Very helpful and just an all around great store! Great employees!

The store was very empty. I had to walk around to find someone to cut me a key. Then I couldn't find anyone in the Gardening Dept. What happened to good customer service. The employees were very nice but there wasn't enough of them working.

Did a full remodel on our kitchen- very stressful time with lots of decisions to make. The staff at this store were friendly, helpful and went out of their way each and every visit to make our shopping experience great. Karen in the kitchen department is amazing, very experienced, and so helpful. Lisa the store manager was so helpful and friendly to us on so many occasions. The employees go out of their way to help you find items, see if its in stock ect...A plus to this store!