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Showing 1-30 of 543 reviews
Sep 3, 2015
Usual outstanding service
One of the things I like about Home Depot is the general friendliness and helpfulness of the associates. I shop quite regularly at the store, and have mostly great experiences with he associates. They are usually easy to find and very willing to help or find someone to help if they can't. These episodes range from the generally friendly and helpful to the outstandingly friendly and extremely willing to help. I can think of only one time in the last year when this was not the case, and it was clearly because the associate was having a rough day. He was still helpful.
Sometimes there are mistakes, or something is out of stock, but each time the situation has been resolved in a good way, and sometimes I came out of it even better than I would have had everything gone smoothly.
And finally, I really like the ease of returning items when purchased with the credit card. That feature alone makes having the credit card worth it.
by
Verified Purchase
DIY
Recommended
Sep 1, 2015
Where the help
Store was neat and ordererly girl at service desk was very helpful In tool department a group of people in orange t-shirts were busy taking inventory and two associates in aprons walked right by me without saying a word. Did not even say hello
by
Sep 1, 2015
Great Experience with Associates
The store is well organized and the associates are very helpful.
by
DIY
Recommended
Aug 31, 2015
Much preferred over the other store that starts with L
I would much rather shop at HD than L. People are nicer and actually know what they are talking about.
by
Recommended
Aug 24, 2015
Great store
This store is always clean fully stocked and full of people willing to help you find what you need
by
Pro
Recommended
Aug 24, 2015
Williston, VT Home Depot Rocks!
Always an excellent experience. They have an excellent "A" team. Greg in plumbing is money, Clint in cabinets did a great job helping us design our kitchen and was very patient with us when my wife and I were stuck with a decision. Ron in appliances makes excellent recommendations and works hard to find you the best deal. i am a loyal Home Depot customer and am pleased with the Williston store.
by
DIY
Recommended
Aug 23, 2015
home depot
Store is layed out well and items are easy to find
by
Pro
Recommended
Aug 23, 2015
Enjoy shopping there
Paint area is very convenient and the help are very knowledgable. Thank you
by
Recommended
Aug 21, 2015
Exceptionally pleasant and helpful staff
I routinely use several Home Deport stores based on availability of materials and supplies. This store certainly has the most friendly and helpful staff of all the HD stores I frequent. They are staffed adequately and the staff are friendly, knowledgeable and take the time to make sure you are properly cared for. Great customer service!
by
DIY
Recommended
Aug 20, 2015
Awesome experience
I want to thank Laura from self checkout for sending me to Melinda for help with getting my new home up to par. She gave me great advice on paint and tiles options. Great experience. Thank you Laura and Melinda.
by
DIY
Recommended
Aug 9, 2015
Coming back to visit Dennis and the gang!
All three associates we came in contact with were great. Their location of products were spot on!
Our check out with Dennis was the icing on the cake. Your veterans 10% is awesome. We left laughing and talking about how do they know where all the products are.
I bought a U fixer upper for a vacation home and it takes me 45 minutes to get to this home depot. Coming to Williston is like coming to the BIG CITY. Ha Ha
I live in Massachusetts and this is my peaceful getaway with no cell service. Now and then I need an injection of Dunkin Doughnuts and Home Depot. Any excuse to come to Williston (Today was sewer pipe connectors and a FEMALE end for a hose) I am on the job!
Thanks all. Keep up the good work.
by
DIY
Recommended
Aug 8, 2015
Excellent time at the Williston Home Depot Plenty of help
Excellent experience plenty of help with my questions
by
DIY
Recommended
Aug 5, 2015
great help
Store associate was very helpful, (help load cart, help push cart, help @ counter, and help load pickup. ( and help with choosing correct cart to load 6 sheets of plywood, flat cart, not cart with side loading abilities), Thanks Leroy, I learned best way to load sheet material into pickup.
by
Pro
Recommended
Aug 3, 2015
Great Service and a Great Deal too!
The Associate (Leonard) in Lawn and Garden was exceptionally helpful and suggested some reconditioned equipment that was perfect for our needs. Thanks so much.
by
DIY
Recommended
Aug 2, 2015
Great store experience
Associates were plentiful and helpful! I was unable to lift a can of paint due to health issues and they didn't skip a beat to take it where it needed to go.
We also were looking for a specific faucet - the last one available was about 20 feet above our heads! The associate stepped up on the large ladder to get it for us! No problem. What a great place to shop!
by
DIY
Recommended
Jul 30, 2015
Associates very helpful
Chris in Paint dept. went way above level of help required. Knowledgeable and solved my problem
by
Recommended
Jul 28, 2015
Another Project via Home Depot
Associate was awesome in lawn in garden, Went out of way to help load large quantity of heavy bags of marble rocks.
by
DIY
Recommended
Jul 27, 2015
Exactly as it should be!!
After being a loyal customer to the competition, I won't go back after the experience I had here. Everyone was so friendly and helpful. The store was clean, but had some clutter in aisles that had to be navigated around. The cashier made me aware of the Pro Plan that intrigued me. Even though there is a Lowes location closer to my home, my experience here may make me travel through the traffic and the extra 10 minutes.
by
DIY
Recommended
Jul 24, 2015
EASY SHOPPING EXPERIENCE
Overall store was clean and very well organized. Associates including the cashier was very helpful. Would absolutely recommend!
by
Verified Purchase
DIY
Recommended
Jul 24, 2015
Great people
Every time I shop here im always in and out. If i have a question, the store associates are very knowledgeable and eager to help.
by
DIY
Recommended
Jul 22, 2015
Enjoy shopping and will continue visiting this store.
The store is well supplied, found all items shopping for.
by
Pro
Recommended
Jul 20, 2015
good service at the Williston Homedepot
The associates were quite helpful and their availability to help you load is one better than LOWES... Thank you.
by
DIY
Recommended
Jul 19, 2015
the store was grate and clean love the store
the store was very clean the people were very nice I love the homedepot
by
Pro
Recommended
Jul 19, 2015
Very Helpful
While in the store for about an hour. I was asked if I needed assistance multiple times. All employees were extremely helpful and polite. Additionally, they were very quick to recite the exact location of items I was seeking in other departments than the one I was currently in.
by
DIY
Recommended
Jul 16, 2015
i always find what I need!!
I found what I needed and more, great associates at the registers
by
Recommended
Jul 15, 2015
gratetime at the store
the store was very nice clean happy all was grate I will always shop at the homedepot
by
Pro
Recommended
Jul 13, 2015
Lied too when my online order was picked up!
When the associate brought my AC unit out the box had been opened. I asked her if it had been returned n she said No she opened it to make sure it was ok. Ya right. Went to take AC unit out of box at home n water poured out. Manufacturer defect? I think Not!
by
Jul 13, 2015
quick stop for a new drill
better store now , a few years ago everytime I went in there was a out of stock issue and few people to help
over the last couple years it improved a lot
by
Recommended
Jul 12, 2015
Store was well stocked everyone was eager to help in every department. Helpful advice and suggestions where freely provided.
Tyer an associate in windows and doors was extremely helpful in arrangeing an appointment for a free home consultation for windows and doors. Super associate. Quick and professional. Excellent understanding of products. I would hire him !!
by
Pro
Recommended
Jul 12, 2015
Product and Trade Skill Knowledge Goes A Long Way For Customer Satisfaction
I do general remodeling and have accounts at various trade supply houses. I tend to stay away from the Box/general DIY stores but was in a jamb so I tried Home Depot. I was pleasantly surprised especially by the Sales Associate "Bruce" in hardware. I was looking for some unique fasteners and he was quickly able to get me to what I needed. I then stumped him with one additional requirement but he quickly offered an alternate approach to my problem. I was very pleased to see his level of knowledge and problem resolution skills. I will be returning more often than previously considered. It is associates like Bruce and having the right merchandise available that made this a very enjoyable customer experience. Hats Off to Bruce & the Williston, VT Home Depot crew for a job well done!