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Showing 1-30 of 227 reviews
Oct 7, 2015
I have had really wonderful experiences at the Woodland, CA store.
I have been into the Woodland store twice this week. We had to take in a shed we bought in Fairfield as it was defective. Woodland was wonderful, taking it back, checking to see if they had the same shed in store (which they did). The staff helped us put the shed onto the rolling chart, helped us check out and helped us load the shed into our truck.
We had to come back the next day with the dimensions for the floor. The staff were helpful with the selection of the wood for the floor and cut the wood to the correct dimensions. The cut was perfect and fit exactly.
by
DIY
Recommended
Sep 30, 2015
Love me some Home Depot
I love shopping at Home Depot. I always find what I need and everyone is always willing to help.
by
Recommended
Sep 23, 2015
Great experience
all associates are helpful and pleasant And I usually find what I want
by
Recommended
Sep 23, 2015
Great experience At this store
All personal are very pleasant and the store is organized and clean.
by
Recommended
Sep 17, 2015
My favorite place to shop
I Love this place! It is my favorite place to shop.
by
DIY
Recommended
Sep 17, 2015
Great employees in Woodland Home Depot
I love shopping at this Home Depot. We are there usually twice a day on work days. The employees are friendly and cheerfully helpful. So missed our favorites when they were recently away for vacation. Love it that often she has coffee available for the contractors. The pro desk staff goes above and beyond, and it is much appreciated. Thank you so much for having great people at this store all the way from the garden department, doors, and pro desk to the best help ever for loading up all our building supplies. Thank you to all who go above and beyond to make our work day go smoother and get us smiling when we need a boost to our day. Love you guys!
by
DIY
Recommended
Sep 15, 2015
Kid in a candy store!
I have enjoyed every trip to this store. I haven't always need help from an associate, because the store is pretty well laid out. However, when I needed one, she was very helpful.
by
DIY
Recommended
Sep 15, 2015
Great Store Experience!
Great Sales Associates helper with a couple of questions I had about cement.
Thank you!
by
Recommended
Sep 14, 2015
Easy, Friendly, Efficient
Quickly found what I needed to get back to work and get the job done. Staff was friendly with a quick checkout.
by
Recommended
Sep 13, 2015
Efficient store
We were helped immediately when we came to the appliances section. We new the model we wanted, so it was a quick process and the store associate was friendly and helpful. We were in and out quickly.
by
DIY
Recommended
Sep 12, 2015
Easy and pleasant
Marcia immediately helped me when I entered the appliance area. She was able to answer all of my questions about the Home Depot credit card, which I planned to apply for to purchase the appliances. Both of the appliances I had looked at online were in store on display, so I was able to fiddle with them in person. Marcia assisted me with getting the credit card, scheduled my appliance delivery and processed my payment all at the appliance desk, super easy and pleasant. Definitely would recommend this department, she was great.
by
DIY
Recommended
Sep 1, 2015
fast and friendly expierience
very friendly knowledgable staff at this home depot have personel at this store too point you in the right direction of what supplys you need and where too find them
by
Pro
Recommended
Aug 22, 2015
Amazing customer service helping a school teacher!
Associate Kiernan went above and beyond helping me get materials that I needed for my classroom. He helped me find materials that I could use as dry erase white boards and even cut them down to sizes my students can manage, at a price my school district can afford. Thank you for the excellent service!
by
DIY
Recommended
Aug 22, 2015
Super helpful and made my item returning experience painless
We only went in to return our faulty water heater and the associate Joe was super helpful. Thank you Joe for helping us so much.
With kids under 6 the car style kid shopping carts came in handy to keep the kids entertained while it took a little time to do the return. But after the return we had fun zooming (a quick walk) the kids around the store in the carts and the tile isle had some pallets to weave the kids through but it made for a more adventurous trip to Home Depot. In our "zooming" the store looked well lit and realitivly clean.
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Recommended
Aug 11, 2015
Frequent shopping
I always look forward to visiting this store. I typically find just what I need here.
by
DIY
Recommended
Aug 10, 2015
friendly, knowledgeable staff
all associates were friendly and knew the store well. I had to ask for assistance for a particular item I had seen on a home improvement show on HGTV and they knew exactly what I wanted, and they had a multipack of ten! It was great and quick! I had riven 10 miles from my town, and it was worth every minute of travel!
by
DIY
Recommended
Jul 31, 2015
No Hassle Return
no hassle getting a refund to my credit card after the cash register crashed 2 days earlier and did not get a receipt at first time at return.
by
Pro
Recommended
Jul 25, 2015
Good to have a store that has what I need when I need it.
Found the store clean, temperature comfortable and products available. It is my go-to location.
by
DIY
Recommended
Jul 23, 2015
Great Customer Service
Very Helpful Associates. I went in believing I had one option. I met with a Gardening Associate that gave me more options and new knowledge. She made it easy to figure out, well descriptive.
by
DIY
Recommended
Jul 21, 2015
Overall very pleased with our experiences in this store
Fantastic experience overall with this store. Associate are always friendly and willing to help, knowledgeable and generally available to assist.
In particular, Mary B. at the customer service desk is always a pleasure to work with as she is extremely helpful, knowledgeable and friendly in helping us.
My only suggestion would be to have a bit more coverage in the flooring department as they generally seem to be swamped.
by
Recommended
Jul 14, 2015
Great Store
I know when I need to come into Home Depot, that I will be able to get in and find what I want easily and check out quickly.
by
Recommended
Jul 13, 2015
very nice store and very friendly and everything you need is there ....
the store is very clean and the employee are very help full ... the sales associate at the paint dept.. is very nice and professional........
by
Recommended
Jul 9, 2015
very satisfied with people that helped me
I was very impressed with the return desk and with the young man Josh at the prodesk.
by
Recommended
Jun 24, 2015
Kao is an excellent employee!
I would just like to thank and compliment Kao, what a gem of an employee! I must say that I often am frustrated with the lack of knowledge of Home Depot employees but I had the pleasure of meeting and being helped by Kao on a recent visit. Kao was very knowledgeable about the store and products and he was extremely helpful from making a product work for me to helping me to my car with 2 heavy security doors I came in to buy.
Thanks Kao!!
by
Jun 20, 2015
Poor customer service
Drove from Tracy to get lumber; I needed to have the pieces cut to length to fit into my car. The store's main saw was broken, for who knows how long. I finally found an associate to help and asked if they could grab a circular saw and just cut the few pieces I needed. No, they could not. Whether or not it was liability issues, lack of skill or just an unwillingness to go the extra mile I don't know but I ended up having to drive to Lowes and purchase the boards there. Their saw was working and they were happy to cut it for me, no charge. Home Depot needs to put a higher priority on having their saw in good repair and perhaps even having a backup. In any case, when there is a simple solution, like using a circular saw to help a customer, it should be a no brainer. I cannot recommend this store to anyone needing customer service; if you need to just pick up an item it should be fine.
by
DIY
May 23, 2015
Return/Cashier Associate
Associate handled the return/exchange with professional and efficiency as she always has with my my returns or purchases!!! This Associate has always been of the upmost help and assistance with my returns or purchases. A REAL COMPLIMENT TO HER ABILITY AND PROFESSIONALISM!!!
by
Pro
Recommended
May 17, 2015
Awesome Associates
Joshua Goldberg and Carlee Bartlett were extremely helpful!!
by
Recommended
May 12, 2015
Great associates
Gina was very helpful nice and smart mixed and my paint accurately and fast then checked me out she is the reason of me coming back to the store. Kudos to gina
by
DIY
Recommended
May 9, 2015
Will come back to shop again! ^_^
I generally do not like big super stores to begin with since I feel lost in them, but I found what I needed and the staff was very helpful.
by
Pro
Recommended
May 2, 2015
Peggy in electrical and Maytte cashier greatest help yet. i had problems finding the right tool and they found it.
I had problem in return an item, and Maytte had no ? asked, just gave me the credit, and got Peggy in Electrical to help me find the right and exact item and i bought three of them and they even helped me get batteries , i am crippled and need help to find things and they were perfect. Thanks ladies. keep up the good work and attitude. Jerry Esparcia, Davis