Reviews for Woodstock #116

Sales associate JADE was fantastic, professional, knowledgeable,polite and helpful. The same for The Tall Gentleman in flooring

I am happy with my purchase.

I purchased mulch for my yard and found just what I needed at a good price. I also found several other things I needed for my various DIY projects around the house. I can always find what I need and at great prices.

Willy in the paint department was Great, he helped me get the right paint for my job.

The plumbing section employees are great at this store

See the review I just completed

Two large and expensive remodels in our home were made easy and rewarding thanks to Associate Jade. She was obviously enjoying helping us which made us know that he heart AND her extreme skills were determined to give us a perfect experience.

I needed so much help and I was surrounded by people who had the skill and sincere interest in me, all of whom were happy to be at work and doing what customers needed. I felt a part of their team!

Shopped online talked with David at the Woodstock Home Depot and purchased my washer through him over the phone. He was very helpful and things went very smoothly. He had answers to all my questions. I would definitely reach out to him if I were shopping for an appliance again.

Keep up the good work

Aisles are too crowed with merchandise. If you are behind someone and they stop to look at something you are trapped. This can't be safe. If there was a gun shot or fire, it would be a huge problem

I’m always certain to leave this store satisfied.

Need to move the rental equipment to the opposite end of the parking lot

Good Customer Service

The gentleman wearing the Georgia bulldog hat that was the Picker that was working on Tuesday December 3rd around 4pm, told me to "get in line" when I arrived to pickup my online order. He then proceeded to complain to Alicia (or Alice) at the pickup station about technology problems. Instead of any kind of communication around how long I would be waiting, I was left to stand at the order pickup station waiting without any information while wife and dog continued to wait in the car in the parking lot. I've done a lot of shopping at home Depot, received a lot of fine customer service of the years by many people. Im sure today was a ln outlier, however, today's experience was by far terrible. Being told to "Get in Line" in a dismissive way by someone walking away from me is not at all the kind of service I expect. After twenty minutes of waiting with no update, I went and picked up the items myself. When I got back with my items to the order pickup station, the picker employee was talking about how bright it was inside the store with another cashier.

I think it be cool store,

I really love this store to find my products. :)

I have found the staff to be very helpful and friendly. Going out of their way to give advice or solve a problem.

Being delivered tomorrow

Always great at this location.

I get great service.

This HD is our neighborhood store and everyone there has always been so helpful and nice. Much appreciated.

Sunday morning went in to Woodstock HD for a riding mower. Circled the mowers to or about 40 to 45 minutes,no one passed ever asked to help! Everyone who ever goes to HD knows the lines find what you need? Are how are you? Ask they WALK by you hoping you won't say anything. I had to go to customer service for help where the lady there called Phil who walked me back to the mowers and tried to talked about the Cub Cadet, did not know them too good the information was on the sign in front of the mower so I corrected him. I told him what I expected with the purchase and we went back to customer service. All the mowers are dirty and look used. Is this the way you sell appliances? They get cleaned every day. How about cars? They don't sell dirty cars! They just look better and ready to go home with a customer if they are clean and ready to be part of someone's home. When we returned to the desk,I said online the site included next day delivery, I could not get it. I was there on Sunday morning maybe if I got waited on,maybe next day, pretty Shakey if you ask me. Lady at desk did good. HD needs people to help with the big ticket items,times are rough at best,to have an experience like this at HD Woodstock 116 is not good. I will think twice about where I go for what product.

Required custom cut lumber for my mother's bed repair long distance. She lives at 55+ community and home depot made sure the custom lumber arrived promptly for the maintenance. Thank you home depot pros. Always try to call as early as possible if you need this extra care from a Pro at home depot. So they will have time to help you.

The employees are always helpful and willing to help me find what I need. The store is stocked well and the prices are competitive

Stopped by this location because I was running errands. Tracy greeted me and asked me about my project. She walked me towards the area of the store I needed to go and found an associate to help me. When I was finished she checked me out at the self checkout. She went above and beyond to help me. Very helpful! Professional! Wonderful experience! Thank you Tracy!

Bought a fridge and returned. The credit was not received.

Home depot always has whst I need to do maintenance on my home.

Jason was extremely helpful and professionally friendly! Thank you JASON for making the experience a 5 star!