#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)548-1202

Rental Center

(904)548-1208

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

463785 State Road

Yulee, FL 32097

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 581 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (581)
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Showing 1-30 of 581 reviews
My favorite local store.
I am currently using crutches and find shopping more difficult lately, but was very excited to see the electric shopping cards. I was able to move around the store freely and pick up all the material I needed plus I was more than happy to purchase house goods like bleach and cleaners to check off my shopping list.
by
    • Recommended
    Question to ask
    On your survey You should have a question about shopping on line before going to the store. That's what I do. When I arrive I know if you have the items, where they are and what my cost will be.
    by
      • Recommended
      Needs a total Renovation
      This store is old, dark and depressing. Staff looks like they couldn't care less. The garden center is always a mess. Yulee is a young, new area..We deserve better than this HD. I used to love HD years ago... no more.
      by
        Where are the REAL customer service folks
        What’s going on at HD? All I see is a bunch of women chatting in groups with phone in hand, pointing to the aisle “they think” your item is located.
        by
          Customer service
          Love shopping at this location. Covenant and always have what I need
          by
            • Recommended
            Great Store
            Just like to say i don”t get to Yulee often but really like shopping at Home Depot there . Always seems to be week stocked & laid out .
            by
              • Recommended
              Very helpful associate in plumbing department
              I was having rough morning, but associate Denise was so pleasant and helpful. I got the help I needed finding what I was looking for and left the store smiling
              by
                • Recommended
                Great store! Great selection! Great prices!
                This is my go-to hardware store. When I am looking for something for home improvement I am 99% likely to find it at Home Depot! Friendly and helpful employees!
                by
                  • Recommended
                  Customer Service exemplified
                  I would like to commend Stacey at Home Depot store #6921 for her outstanding service and dedication to going above and beyond to assist me. From the moment I approached her with questions, she was incredibly friendly, attentive, and knowledgeable. Stacey not only helped me find the items I was looking for but also took the time to provide detailed advice and recommendations tailored to my needs. Her expertise and willingness to go the extra mile truly made my shopping experience smooth and enjoyable. It’s clear that Stacey genuinely cares about her customers and takes pride in her work. She’s a shining example of excellent customer service, and Home Depot is lucky to have her on their team. Thank you, Stacey, for making a difference—you’ve earned a lifelong customer! GO BIRDS
                  by
                    • Recommended
                    Home Depot Yulee
                    Everyone who works there is so kind, helpful and in good spirits , going out of their way to help
                    by
                      • Recommended
                      Upright freezer purchase
                      I would Sincerely like to thank Angel at the customer service desk and the store manager Scott for helping us with our upright feeezer purchase. From the price match to setting up shipping they were both professional and courteous. They made the experience an easy one
                      by
                        • Recommended
                        Installation paid but never completed
                        I bought a front door and paid Home depot to install it. To this day they have not installed it correctly. No caps on bolts. They sent me to manufacturer and theyvstated contractor has to fix it. Back to home depot for 6th time still no fix.
                        by
                          Appliance purchase
                          If you are going to the Yulee store to purchase an appliance, ask for Patricia, she is great and makes the whole experience seamless!
                          by
                            • Recommended
                            My favorite
                            I’ve hardly ever visited this location when I didn’t speak to at least one associate that I know and trust Always have a nice visit even if I don’t find what I need at the time
                            by
                              • Recommended
                              Well stocked, plenty of help around to find what I needed
                              Nice store in many ways
                              by
                                • Recommended
                                Good customer service
                                Associate was very helpful with us purchasing a new washing machine.
                                by
                                  • Recommended
                                  Lack of Customer Service
                                  Purchased large amount of building material and Customer service was terrible. Won’t go ba k
                                  by
                                    Customer service
                                    I began using the ProXtra program and the cashier Tyler helped me alot and walked me thru it
                                    by
                                      • Recommended
                                      Best employees ever!!
                                      I am doing a diy bathroom project and all the help I have received saved me so much time!!
                                      by
                                        • Recommended
                                        Good shopping experience.
                                        Refer to the first review.
                                        by
                                          • Recommended
                                          Outstanding customer service!
                                          Very professional sales to meet the needs of the customer.
                                          by
                                            • Recommended
                                            Appliances sales outstanding
                                            Our sales person Chris in appliances was outstanding.
                                            by
                                              • Recommended
                                              Speed bumps
                                              Thank you for saving lives
                                              by
                                                • Recommended
                                                Great customer service
                                                I was looking for a specific type faucet. Cecil (the employee) was so accommodating and helpful! He helped me find exactly what I needed and made sure they were the right size.
                                                by
                                                  • Recommended
                                                  Great job
                                                  Was in and out in under ten min, staff showed me exactly where product was located.
                                                  by
                                                    Border
                                                    I had been waiting for the paver to go on sale I am so happy that it did.
                                                    by
                                                      • Recommended
                                                      Knowledgeable associates
                                                      I brought some things up to the self-checkout that turns out didn't have a SKU sticker. The self-check-out associate Jessica was quite quick to find them and get me on my way
                                                      by
                                                        • Recommended
                                                        Flooring
                                                        I never give a % 100 rating because we all have room for improvement however, Christina in flooring was extremely helpful and efficient in her service
                                                        by
                                                          • Recommended
                                                          Terrible Customer Service
                                                          WE are both seniors and went to get some top soil for the yard. At NO time were we offered any help to either load or unload our heavy items to from the cart. We asked an employee where we could find a item and she had no clue not only where the item was located but what the item was. I know there are staff shortages but staff should know where items are located or if they don't offer to find someone who does. We used to get greeted when we entered the store nope.... just a could not care less attitude by everyone... no customer service!
                                                          by
                                                            Organized
                                                            Plenty of good tool displays near by Lots of good tools
                                                            by
                                                              Showing 1-30 of 581 reviews

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