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Internet # 321669279

Model # DIYM348HPW01C61

DIY 48,000 BTU 4-Ton 3-Zone 20.5 SEER Ductless Mini-Split AC and Heat Pump with 12K+18K+18K & 35,66,66ft Lines

$7,454.00
/bundle
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  • High-efficiency ductless mini split system: 20.5 SEER2
  • Easy DIY mini split installation with pre charged R410A lines
  • Multi zone heat pump provides cost effective heating: HSPF2 9.2

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Product Details

About This Product

This MRCOOL DIY 48,000 BTU 4 Ton 3 Zone Ductless Mini Split Air Conditioner and Heat Pump with Wall Mounted Air Handlers bundle includes: 48K BTU Condenser, one 12K BTU Wall Mount, two 18K BTU Wall Mounts, 16/16/35/50/50ft. Quick Connect lines (1/4 X 1/2), 75/75ft. Coupler Kit(s) (1/4 X 1/2), 3 Remotes, and 3 Smart HVAC Wi Fi kits. While the 12K BTU Wall Mount is capable of heating and cooling up to 500 Sq Ft. Each 18K BTU Wall Mount is capable of heating and cooling up to 750 Sq Ft. MRCOOL offers an easy DIY ductless mini split installation with their patented DIY pre charged quick connect line sets that makes connecting refrigerant piping as simple as turning a few wrenches. The innovative Gold Fin anti corrosion technology makes this a great choice for those in coastal regions where corrosion is more likely. With a sleek design and quiet operation, the mini split wall mounted air handler is efficient and economic. Whether it be new construction, retrofit, greenhouse, server room or anything between they are designed to effectively and efficiently cool and/or heat your desired location. It can be operated with the included remote, Alexa, or Google Assistant. This system is backed by a 7 year compressor warranty and 5 year parts warranty.

Highlights

  • Energy efficiency: 20.5 SEER2, 9.2 HSPF2
  • Designed to efficiently provide ductless heating and cooling up to a combined 2000 Sq Ft
  • Easy DIY installation: pre-charged R 410A quick connect line doesn't require special tools, equipment, or training
  • SmartHVAC App: Wi-Fi control compatible with Alexa and Google Assistant you can control your DIY anywhere with your Apple or Android smart device and an Internet connection
  • Low ambient cooling: cooling down to 5F this feature makes the MRCOOL DIY the ideal system for computer server rooms, greenhouses, and any other application that requires cooling all year
  • Offers 7 Year Compressor warranty and 5 Year Parts warranty
  • The sum of the length of all line-sets for this system shall not exceed 221.5 ft. The maximum length for each air handler is 75ft.
  • Please note: 12K, 18K air handlers require 1/4 x 1/2 line-sets.
  • Lifetime technical support
  • Works with Alexa
  • To estimate the BTU range (cooling capacity), use our Air Condition BTU Calculator
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 321669279

Model # DIYM348HPW01C61

Specifications

Dimensions

Air handler depth (in.)

19.57

Air handler height (in.)

13.98

Air handler width (in.)

36.02

Condenser depth (in.)

19.49

Condenser height (in.)

54.33

Condenser width (in.)

43.11

Details

Air direction/circulation

4-way

Air Handler BTU

12000 BTU x 18000 BTU x 18000 BTU

Air handler weight (lb.)

23.81

Amperage (A)

60 A

BTU Cooling Rating

48000 BTU

BTU Heat Rating

48000 BTU

Color Family

White

Color/Finish

White

Condenser weight (lb.)

254.41

Coverage Area (sq. ft.)

2000

Decibel (Sound) Rating

62 dBA

Decibel Rating

62 dBA

Filter Type

Washable

Included

Heater, Mounting Hardware, Precharged Line Set, Remote Control, Self-diagnostic tools

Line Set Length (Ft.)

35 ft x 66 ft x 66 ft

Mini Split Features

Fan only option, Mobile App, Multi-zone compatible, Sleep setting, Timer

Minimum Outdoor Temperature (F)

5 degrees F

Mount Location

Wall Mount

Number of cool settings

4

Number of Fan Speeds

Variable

Number of Tons

4 ton

Pack Size

1

Power Options

Hardwired

Refrigerant Compatibility

R-410A

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Voice Control Hub Required

No Hub Required for Voice Control

Voltage (v)

208/230v

Wattage (watts)

Not Measured

Works With

Alexa, Alexa, Google, Google Assistant

Zone Capacity

3 Zone

Warranty / Certifications

Certifications and Listings

AHRI Certified, CSA Certified

Manufacturer Warranty

5 year part; 7 year compressor; Limited lifetime compressor

Seasonal Energy Efficiency Ratio (SEER)

20.5

Questions & Answers

Wire size
ByApr 26, 2025
1 Answer | 
Answer This Question

Good morning. The 36k MRCOOL® DIY 3-Zone system uses a 10 AWG copper wire for the main power supply. Always confirm with the installation manual and follow local electrical codes for final setup. For further details, please visit our website at https://mrcool.com/!

By|Apr 28, 2025
    0/0


    Can you wall mount the 48K condenser unit
    ByApr 25, 2025
    1 Answer | 
    Answer This Question

    While the wall mount may support up to 440 pounds, MRCOOL® does not recommend wall-mounting the 48K DIY® condenser. Its size, weight, and required clearances for airflow and servicing make a ground-level installation—on a concrete pad or stand—the best and safest option for long-term performance and warranty compliance. For further details, please visit our website at https://mrcool.com/!

    By|Apr 26, 2025
      0/0


      What size BTU I need for 10x10 room?
      ByApr 23, 2025
      1 Answer | 
      Answer This Question

      Good morning, Hazi. The best way to determine the right HVAC system size is to have a Manual J Load Calculation performed. However, you can still estimate based on factors such as square footage, insulation, ceiling height, location, and sunlight exposure. Based on your square footage alone, we might recommend one of our 9k BTU DIY® Ductless Mini-Split systems for your needs. To learn more, please visit us at https://mrcooldiy.com/!

      By|Apr 24, 2025
        0/0


        i would like the 9K+9K+12K but this will work with 27,000 BTU ? it doesn't add uup. also, are the Width and Height for 9K and 12K different? in the spec, there is only 1 value of height ~14 inch.
        ByApr 12, 2025
        1 Answer | 
        Answer This Question

        Good morning, Quan. Great questions! The capacity numbers for the air handlers don’t add up the same way as traditional systems — it’s about load balancing, not just total BTU math. The 27k BTU condenser is designed to work with a combination like 9k+9k+12k. And to answer your second question, the 9k and 12k air handlers have the same physical dimensions, which is why you see one measurement listed in the specs. You can check out full system details at https://mrcool.com/!

        By|Apr 15, 2025
          0/0


          How about Mrcool 36 k 3 zone 3 air handler 12k. 12k. 12k dimension of each air handler W. D.H. Thank you Or which brand name 36 k 3 zonehave small size of air handler that fit my space H .14” please
          ByApr 7, 2025
          1 Answer | 
          Answer This Question

          Good morning. For the MRCOOL® DIY® 12k air handlers, each indoor unit is 31.57" W x 11.69" H x 7.44". So at about 11.7 inches tall, they’ll fit under your 14” height requirement! If you’re looking for even more compact options, we recommend checking out our OuttaSight™ Ceiling Cassettes. For more information, visit https://mrcool.com/.

          By|Apr 9, 2025
            0/0


            What is the noise level of the indoor unit?
            ByApr 5, 2025
            1 Answer | 
            Answer This Question

            Good morning, Paul. Thank you for your interest! Our decibel levels for our DIY® Ductless Mini-Split systems can be found in our brochure here https://mrcool.com/wp-content/dox_repo/mc-diy-4-br-en-01.pdf. For the 36k that would be 52/45/34 depending on which mode you are running.

            By|Apr 8, 2025
              0/0


              Install 27000 btu 3 evaporator two at 9000 and one at 1200 btu . Line set 25-25-35 it won’t let me change. Why
              ByMar 27, 2025
              1 Answer | 
              Answer This Question

              Good morning, Rick. ​When purchasing the MRCOOL DIY 27,000 BTU 3-Zone Mini-Split system from retailers like Home Depot, the available line set lengths are typically predetermined bundles, such as 25 ft x 25 ft x 25 ft or 16 ft x 16 ft x 16 ft. This fixed bundling may limit customization options during the ordering process. You can find more information on our systems here at https://mrcooldiy.com/!

              By|Mar 29, 2025
                0/0


                Home Depot, please fix the line set choices. If I chose a different combo of lengths, the website keeps changing the air handler BTUs. Per MRCOOL, a 36K condenser can have 221.5ft total length with 73.8ft max per line. Give me all the options that fit.
                ByJan 5, 2025
                1 Answer | 
                Answer This Question

                Hi, we apologize for the inconvenience you are experiencing with one of our retail partners. Please email us at marketing@mrcool.com with your name, address, and order information so we can try to best assist you. Mention BazaarVoice in your subject line so that the right person on our team will see the email.

                By|Jan 31, 2025
                  0/0


                  Viewing 1-8 of 153

                  Customer Reviews

                  3.6 out of 5

                  • 3.6 out of 42 reviews
                  • 60% recommend this product
                  What Customers Say
                  Summarized by generative AI from text of customer reviews

                  Customers say the Mr. Cool mini-split system is generally easy to install and operates quietly, providing effective cooling even in high temperatures. Many users appreciate the independent temperature controls for multiple rooms and the overall quality of the product. However, some customers have experienced issues with unit failures and delays in customer support response, which has led to frustration. Overall, the product is well-regarded for its performance, though some users have faced challenges with parts availability and service.

                  Filter by:
                  Showing 1-10 of 42 reviews
                  Issue after Issue with this System!
                  Purchased our unit in the summer of 2023. Worked great for about 6 months or so and since then we have had nothing but issues. So far we have had a bad board in one of the head units. A bad mainboard in the condenser. An issue with one of the other head units not cooling (which they could not diagnose as the weather was transitioning and it was too cold out to test). So we are supposed to open a new case when the weather warms up. And just this week a bad pressure switch in the condenser causing the whole system to not work and which will require a technician (at my expense) to evacuate the system, braise on the new pressure switch and then recharge it. (estimated $1k cost). I found a local guy to service it but have already spent $1k so far having him diagnose the latest problems with Mr. Cool and replacing parts Mr. Cool sends under warranty. (he has been out to the house 3 times to diagnose and once to replaced the main board in the condenser) Customer service is ok but it literally takes days to get warranty setup each time there is an issue. You cannot deal with them on the phone, you end up calling in, waiting on hold for 15 or 20 minutes, only then be asked to leave a message. They may eventually call you back but usually they get back to you over email a day or two later. Rather than talking to someone over the phone and explaining your issues, they want you to take pictures of everything from connectors, error codes, inside/outside units etc. and email them back and forth. Usually it takes them several days to get back to you each time making the process from reporting the issue, troubleshooting through, to actually receiving the warranty part about 2 weeks later. That was why I hired the local service guy hoping to speed up the process. But it didn't, just cost me more $) Along with the random issues we have experienced, the units do not know the temperature in the rooms and you need to constantly "calibrate" them up or down using the app. Eventually you just learn what "number" you like best for your room since 65 may actually = 72 degrees. Also the calibration changes depending on if the units are set to hot or cold so you have to calibrate it again each time you switch modes. Very frustrating! I will say the unit was easy to install with just basic tools. We hired an electrician to install the electric drop to the condenser (220) and we did the rest. Wiring it up was easy and connecting the pre-charged lines was also easy. Instructions were easy to follow. From start to finish it took us about 4 hours total for the three head units and 1 condenser. While we are technically still under warranty, I have decided this system is not worth the headaches or weeks without heat or air while waiting on customer service to send us parts. I have managed to get it working by bypassing the pressure switch for now so at least we have heat again. The next time it dies we are going to replace it with a quality name-brand unit and get as far away from Mr. Cool as we can. I recommend you learn from our mistake and steer clear of this system and its cheap components. You're Welcome!
                  by
                  Response from MR COOL TeamMar 17, 2025
                  Good afternoon. We appreciate you taking the time to share your experience, and we truly regret the frustrations you’ve encountered. This is not the level of reliability or service we want for our customers. I want to look into your case further and escalate it to our Service Supervisors to see how we can better assist you.

                  Could you please email us at marketing@mrcool.com with your contact information and any service ticket numbers you’ve received? Please include BazaarVoice Review in the subject line so I can locate your case quickly and make sure it gets the attention it deserves. We value your feedback and would like the opportunity to make this right. mrcool
                    2 found this review helpful
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    Mr Cool dosn't make this unit, fix your online page.
                    by
                    • Verified Purchase
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    The order didn't match the mrcool configurator
                    I went on the mrcool website and "designed my own" minisplit. Used the SKU to order on here. Got lines mixed up. Customer service says corporate says the whole thing must be replaced. That's bull. After 4 hours, I got enough money backto buy some new lines. So I begin installation and see... Where are the command wires? I got no command wires. The picture shows it, but nothing in the boxes. HD wants me to disassemble my job and ship it back for another mistake on their end. I need these lines.
                    by
                    Response from MR COOL TeamDec 9, 2024
                    Good morning, Mikey. We apologize for the inconvenience you are experiencing with one of our retail partners. Please email us at marketing@mrcool.com with your name, address, and order information so we can try to assist you best. Mention BazaarVoice in your subject line so that the right person on our team will see the email. mrcool
                      1 found this review helpful
                      This customer chose to rate the product and not provide text.
                      by
                      • Verified Purchase
                      Works as advertised
                      I've been a DIYer all Mt life. I was able to install this system for 3 rooms. Although labor intansive (CBS walls), it was a straight forward install. The air handlers are super quiet. The independent controls are a plus. Those 3 rooms all get constant sun. This was our last resort to keep that side of the house cool. And it worked! With minimal increase in electricity usage. Worth the work and the $$$. Only 1 minor complaint is the minimal room for all the low voltage connections.
                      by
                        • Recommended
                        Installed, leak tested the pre-charged lines.
                        We installed the system and leak checked all the lines using soapy water at the connections. One of the line set connections failed within the first 30 days of installation and all the coolant leaked out of the system. Now im stuck trying to find a local company that will service this garbage unit.
                        by
                        Response from MR COOL TeamOct 8, 2024
                        Hi, we apologize for the inconvenience you are experiencing with one of our products. If you don't mind, please email us at marketing@mrcool.com with your contact information so that our service team can best assist you. Please mention BazaarVoice in your subject line so that the right person on our team will see the email. mrcool
                          • Recommended
                          1 found this review helpful
                          Works great love how they operate and how quiet the whole system is.
                          by
                          • Verified Purchase
                          Showing 1-10 of 42 reviews

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