Q:Can you order more of the horizontal bars in order to add the number of shelves.
by|Jan 26, 2024
1 Answer
Answer This Question
A: Dub- You can do this at your local Home Depot store via Special order at the Pro desk. If you have any questions, contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
by|Feb 7, 2024
1 found this answer helpful
Q:Can I get replacement parts
by|Jan 25, 2024
1 Answer
Answer This Question
A: Greg- for damaged, missing or defective parts please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service.
by|Jan 26, 2024
Q:What is the inside measurement (side to side between uprights) of the 77" shelf unit?
by|Jan 25, 2024
0 Answer
Answer This Question
Q:Castle kit for 4 tier industrial duty steel shelves
by|Jan 22, 2024
0 Answer
Answer This Question
Q:Could you install wheels to the bottoms of the shelves to make them moveable?
by|Jan 22, 2024
2 Answers
Answer This Question
A: Joseph, I am sorry wheels cannot be added to this product. It is not designed to be mobile. Thank you.
by|Jan 23, 2024
A: No, the tabs you see on the bottom of the racks are for securing to the floor. The instructional sheet states not to alter the racking in any way. The stability of the unit depends on allowing the transfer of the load to to floor. the
by|Jan 23, 2024
Q:does this come with hardware to earthquake proof it? it has the shape to tip over just by looking at it..
by|Jan 19, 2024
1 Answer
Answer This Question
A: This does not come with anchors. Please check withy Home Depot and they should be able to help you with anchors to secure this to the wall or floor.
by|Jan 22, 2024
Q:Can they be stacked on top of each other to make a 180” tall shelf
by|Jan 16, 2024
1 Answer
Answer This Question
A: Dann, no they are not designed to be stacked this would void the warranty and could cause a collapse.
by|Jan 17, 2024
Q:Can you purchase an extra shelf for the 5 tier system (so 6 total)?
by|Jan 13, 2024
1 Answer
Answer This Question
A: Lance, for parts availability, please contact our customer service department Mon - Fri 8 AM - 5 PM CST at 773-475-3131 or at customerservice@edsal.com
Q:Can the 4 tier and 5 tier units be connected or is it only like for like can be connected?
by|Jan 5, 2024
1 Answer
Answer This Question
A: Hello Aram, to answer your question we would need to know the specific model numbers of the 4 and 5 shelf units you are referring to. Also, when you say connected can you be more specific as to what you have in mind. Side to side? Back-to-back? etc. Thank you.