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Customer Reviews for GE 2.4 cu. ft. Compact White 120-Volt Ventless Electric All-in-One Washer Dryer Combo

Internet #312481993

Model #GFQ14ESSNWW

Store SKU #1005724207

  • Wash and dry clothes in this all-in-one unit
  • No vent required with a 120V plug
  • Steam wash that loosens stains

Customer Reviews

  • 4.1
    out of 1,313 reviews
  • 78% recommend this product
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Showing 1-30 of 1,313 reviews
Perfect for small space
Purchased washer combo in December - this far it has not failed me. Perfect for 1 or 2 people. I use it 3 - 4 times week. Yes leaves clothes slight damp , but dries quickly once out of washer. The downside to this is you cannot wash blankets.
by
    • Recommended
    Takes a little getting used too!
    This is the first time I have owned a combo washer/ dryer but so far it washes really well. Takes about 4 hours to complete a load from start to finish. But it is very quiet.
    by
      • Recommended
      Obsessed - works like a charm!
      As long as you follow the directions on how to load the drum you will not be displeased. 3 hours max - 4 hours for jeans and work pants and that quick wash will be done in two hours! I am obsessed! When you grab the clothes out they feel damp - just take em out they are dry! It's like magic. Highly recommend this unit - we use it in our RV! Don't mind the photo- you can't place anything on top of this unit, the towels were placed there before I got to that part of the manual!
      by
        • Recommended
        Poor Product, Not recommended
        The GE 2.4 cu. ft. White High-Efficiency 120-Volt Ventless Electric All-in-One Washer Dryer Combo - looks promising and we wanted to save space so we thought this is the perfect solution for us. A lot of positive reviews were posted when we bought it in August, 2020. And since we have never really seen anyone with it before, we purchased the protection plan for five years. The total we paid was over $1,500. We had problems since the day we got it. The clothes seems damp after the full wash/dry cycle and initially thought that maybe we were loading a lot of clothes. But it still felt damp even with just a few items. Then after a few more uses, the clothes are just wet. It was supposed to wash and dry. So we called the store so we can get a new one or maybe even return the product - thinking that the product we received was just defective. But they said that they can not help us since we have to go through the manufacturer warranty first before the 5 Year Protection Plan kicks in - which doesn't really make sense :) But we did call GE and they promised to send someone out. Due to coronavirus, GE said that they have a backlog. All we can do is use it as a washer, good thing we have an old dryer. We did get a service person come by January - 5 months after we purchased the product - only to tell us that he doesnt have the part needed. He said that he did a temporary fix to it to lessen the water. It is now mid-March, 2021 and he has not come back. After he left, we noticed that the washer keeps beeping that it doesnt have enough water - you have to hit unpause for more water to get in the system. So now we have to push the unpause button 2 or 3 times before it finishes the load. And we still have to use a seperate dryer. Tried contacting the Home Depot Protection Plan and they said that they can not do anything until the GE one year warranty expires. We are really frustrated with this product and the protection plan. We have purchased items from other stores before and they were able to either replace our equipment because they were defective or give us a credit toward purchasing another item. Adding my receipt here so you can tell that its a verified purchase and also the error we get now.
        by
        Response from GE AnswersMar 25, 2021
        Hello there, we're awfully sorry to hear of the issues you've had with your washer/dryer combo. This is never the expectation we have for our customers so we can imagine your frustration. We recommend continuing to work with our GE Appliances technicians while your unit is still under warranty. We appreciate your patience and want you to know we're wishing you the best. - Guy@GEA GE_Appliances
          47 found this review helpful
          So far, so good...
          Just had this baby installed a few days ago and not only is it super quiet, my clothes are clean in a reasonable amount of time. I had a similar product (different brand) that did not fit as many items and was loud as heck... so far, I am very pleased!
          by
          Response from GE AppliancesApr 28, 2021
          Hi there, thank you for choosing this fantastic all-in-one washer and dryer for your home and taking the time to share your review. It makes us very excited to hear that you have been impressed with its efficient and reliable performance, and that its peaceful operation and large capacity is meeting your laundry needs! We are confident that it will continue to serve you well in the years to come and are glad to have you in the GE Appliances family. All the best! -Eliza@GEA
            • Recommended
            Can't beat this product
            We love this super quite washer and dryer combo. Does an amazing job and you can sleep through the dry cycle.
            by
              • Recommended
              Don't buy ...
              What a waste of $1500, machine is very small only infant clothes are big enough or you will be washing for days. Takes about 4 hours to do one load. Leaves a smell on your clothes doesn't dry clothing all that great..I WOULD NOT RECOMMEND.. Tried to return the next day but merchant said no..
              by
              Response from GE AppliancesMar 10, 2021
              Hello Tara Cam - Thank you for being part of the GE Appliances family. We appreciate the feedback and are sorry to hear about the issues you have described. This unit is meant for small spaces to help provide options for people with very little room for laundry. Also, as an all-in-one unit, the drying cycle can take a few hours to complete the condensate dry cycle. Please stay safe and keep in touch!
                gets the job done
                thumbs up if it stops leaking o_0 GE has always been great. so I'm giving this combo a test drive
                by
                Response from GE_AppliancesJan 22, 2021
                Hello FAQ5 - We truly appreciate your loyalty and are so glad to hear your washer is doing a good job! Leaks on a front load washer can be caused by soil and soap being left on the door seal after a wash. We suggest you carefully wipe off the rubber door seal to prevent small leaks, making sure to wipe the edge of the gasket. For more information, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17532 We hope this helps. Thanks for making GE Appliances a part of your home! - Sharon@GEA
                  • Recommended
                  Large Fifth Wheel Owners
                  We bought this for our fifth wheel and it was delivered the day after Thanksgiving. The delivery men were very helpful in getting it up the stairs into the fifth wheel and up the second set of stairs into the bedroom they were able to place it inside the closet although they were not able to completely install it due to Home Depot regulations. This little washer dryer combo is amazing! We are now in an RV park that does not allow dryers because we are hooked up to their electricity, although we are only using the wash and spin cycles this spins so efficiently that the clothes come out barely damp. We highly recommend this! Great purchase, no looking back, if you live in an RV this is the Way to go!!!
                  by
                  Response from GE AnswersFeb 5, 2021
                  Hey TC63, we couldn't be more pleased to hear you're enjoying your new washer/dryer combo. We're glad to have you in our GE Appliances family. - Guy@GEA GE_Appliances
                    • Recommended
                    4 found this review helpful
                    Different soil washing, temperature, and load size
                    Since my last 2 apartment size washers were of another brand, I bought this washer only on my great experience with past GE washers. To my surprise this small size washer is just as efficient as a full size washer with all the features for convenience and satisfaction of a clean wash added with amazing technology of drying the laundry as desired tumble, low or normal. My clothes smelled clean and felt nice and dry.
                    by
                      • Recommended
                      Wonderful machine
                      I love my little machine, I’ve had a little over a month and it is wonderful. My clothes come out clean and fresh smelling. My towels and bedding including queen size comforters come out clean and fresh as well. I’m so happy with my choice.
                      by
                        • Recommended
                        Space saver
                        It’s nice to have laundry in one unit. It freed up space for us to add shelving where the stackable dryer was. It cleans better than our old washer. It uses less water, & we pay a lot for water so that hopefully helps us Save money toward the purchase. It’s very quiet, Had to adjust the legs a little bit.
                        by
                          Efficient use of space
                          I was a little sceptical of this unit because I have no experience with Washer/Dryer combo units. It did not disappoint. After the installation, the guys ran an empty cycle to make sure things were working properly and it was super quiet. I loaded it with 4 pairs of pants and it did not disappoint. I did a sanitize cycle that took 3 hours and 50 minutes. I thought it was just the wash, but it was both wash and dry. The clothes came out perfect. They were a little moist to touch, but that passed 1 minute after being out. I still do not understand how it works while being ventless, but this unit is incredible. Small capacity, but not issues with its performance. 100% would purchase again.
                          by
                            • Recommended
                            Bad display from the get go. Otherwise works Good.
                            Bad display from the get go. Otherwise works Good. Dries on the first cycle. Though the cycle is 2 hours my last unit could go as long as 8 hours and still might need to be hung up.
                            by
                              • Recommended
                              Powerful Little Machine
                              This is a great little work horse, and fixes perfectly in my little New York apartment. I have no complaints. I love all of the features.Yes, the cycles may take a little longer, but that is to be expected. Clothes are clean and dry.
                              by
                                • Recommended
                                Love this washer
                                Only issue was when it stopped drying and I needed to clean out the pump filter. Could not find information on how to open the door and ended up breaking it. Use a dime or butter knife to push down the plastic catch inside the slot. The door swings downward toward the floor via a bottom hinge. I could not get the drain plug off. Use a shopvac held to the side of the housing as you unscrew it to suck up the water. There will be a fair bit and it will make a mess.
                                by
                                  • Recommended
                                  24 found this review helpful
                                  Almost Perfect
                                  This is a new model under the GE brand, formerly produced under their Haier brand. Because it’s new, I’ll take a little more time for a review. I plan to put it under the counter in my cabin’s new kitchen. (The picture shows it in a space for a stackable, and it’s working fine there until the kitchen is ready.) This all-in-one combo style is common in Europe, and I’m thrilled GE is offering it in the U.S. FEATURES I LOVE • Ventless • All-in-one with options for wash only, dry only or both • Sanitizes clothing on extra hot when necessary • Tub cleaning option (without clothes) • Affordable 5-year warranty through Home Depot • Doesn’t need 220 power TROUBLESHOOTING THOSE BEEPS When you turn it on, off, end of cycle, etc … the cutesy little song vignettes are too much! I’ll save you some time on the research: hold “temp” and “spin” at the same time for about 3 seconds, and you will see the little speaker icon in the upper right of the display disappear. (You’re welcome.) INSTALLATION My unit was delivered during the pandemic, so the guys just pushed it inside my front door. Both the drivers and the manual recommended spraying glass cleaner on the floor to make it slide better, but that didn’t work on my laminate floor. I tilted two legs on a rug with no backing, and it slid just fine. Be sure to keep the locking bolts in case you ever move or sell the unit. You’ll need them to lock the tub in place during transport. I just put the hardware in a baggie and taped it to the back of the unit. Also, if your “included wrench” is missing too, you’ll need a ½” wrench to remove the locking bolts. I couldn’t find my plumbing tape, but everything hooked up just fine with no leaks. Easy to do on my own as well. UNDERSTANDING DIFFERENCES Ventless dryers use a different drying technology, so YES they take longer to dry. I’ve done everything on Normal/Warm and it’s 3 hours, 7 minutes for both wash and dry. I’ve never had to add drying time, although there is an option to do that. I’ve washed heavy pants lined with fleece, extra thick sweatshirts for 20 degrees, a fleece lap blanket, many long sleeve heavy t-shirts, turtlenecks, bath towels…and everything has been dry after a normal cycle. The only thing I’ve taken care to do is to not fill over 2/3 of the tub. For the items that come out wrinkled, I’ve found if I “hand press” them with my palm while folding, then most of the wrinkles come out. You may be used to only cleaning out the lint tray in the dryer, but this unit will take a little more care. Nothing hard – just a few minutes every two weeks. I read the manual and made a checklist to tape on the unit so I don’t forget. IF I COULD CHANGE ONE THING: The buttons are quite sensitive. Once when the cycle was running, I leaned over the unit to grab something and inadvertently pushed a lot of buttons with my stomach. If you have the option of putting it higher on a sturdy cabinet, that might be worth considering. Overall, if the unit continues performing as it has in its first month, I will be quite content with this purchase.
                                  by
                                    • Recommended
                                    74 found this review helpful
                                    Impressive machine for its size
                                    My machine was installed yesterday in my 5th wheel. I was very anxious to try it out. It replaced a Splindide model that I have had for years. Although the machine is the same width as my previous machine, the tub is much larger & has some really great features. All comboS take between 2 1/2 hours to 3 to complete the wash & dry cycle, The Splindide model was a pain since even after 3 hours I still had to hang my clothes up to dry for another couple hours. Luckily I had read previous reviews on the GE about the clothes may seem damp at first, they are actually dry. This is so true. So far I am loving my new machine & would highly recommend it.
                                    by
                                      • Recommended
                                      24 found this review helpful
                                      by
                                      • Verified Purchase
                                      by
                                      • Verified Purchase
                                      Worst All-In-One
                                      ‘Delivery’ was a huge disappointment. We were contacted the day of our delivery to say that we had to come pick it up from the warehouse. After install, we used it for a full cycle. Towards the middle of the drying cycle, the top of it was RED hot. There is no warning label for this either on the washer. 3 days after our warranty ended, the drying feature went out. Even when the drying feature worked, it would take the entire day to dry your cloths!
                                      by
                                        I added this unit to my 2nd floor bath. Works great, be mindful of the load size as fully explained in the manual.
                                        by
                                        • Verified Purchase
                                        Great little washer for our RV! Keeps us out of the laundromat so we can enjoy our lives! Keep in mind its 120v not 220v so the drying cycle will.leave the cloths feeling kinda damp. For this we do small loads every other day and we hang up the heavier clothes ( sweaters, jeans)
                                        by
                                        • Verified Purchase
                                        hoffy1952
                                        no handle on the filter door. Hard to open. had to use a screwdriver.
                                        by
                                        Response from GE AnswersJun 21, 2024
                                        Thanks for taking the time to provide feedback. Your concerns are valued and we welcome your insights as we continually strive to improve the products and services we offer. GE_Appliances
                                          filter door
                                          The washer/dryer combo requires a screwdriver to open the door which I removed and almost broke to clean out the filter every month. The email I got is for an optional wifi module not a door.
                                          by
                                          Response from GE_AppliancesJun 21, 2024
                                          We'd like to assist you with your new washer/dryer. For directions on how to clean the filter, please refer to page 16 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--cTBCB88y--/xhisw8m5msjyjtawhwry.pdf?_ga=2.14753202.560698235.1718631281-132335501.1644413847&_gac=1.241812022.1718032597.EAIaIQobChMIvaXUjKrRhgMVf1xHAR0R3QIEEAAYASAAEgKLp_D_BwE A screw driver isn't required to open the door. If you continue to have issues with cleaning your filter, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
                                            by
                                            • Verified Purchase
                                            by
                                            • Verified Purchase
                                            Small But Mighty!
                                            So far, so good. I love the convenience of being able to put laundry in and leave for the day without having to wait to transfer the wet clothes to the dryer. I also appreciate the fact that it fits into our laundry area perfectly. Our last machine was too large, and we were unable to close the laundry room doors because of the jumbo size. This machine cleans the clothes well. My only wish is that the dryer was little stronger because even on the highest setting, my clothes don't feel completely dry coming out and wrinkle quickly, Otherwise, I am very happy with the purchase.
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                                              by
                                              • Verified Purchase
                                              Easy to use
                                              I love this, it is simple to work, and cleans your clothes well. It does take a bit longer to dry, but does a good job. It’s perfect for someone who doesn’t need a huge laundry machine or doesn’t have a laundry room.
                                              by
                                                • Recommended
                                                Showing 1-30 of 1,313 reviews