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Customer Reviews for HOOVER ONEPWR Evolve Pet Cordless Bagless Upright Vacuum Cleaner with Lithium-Ion Battery

Internet #314015159

Model #BH53420V

Store SKU #1005580762

  • Holds 3X more dirt than a stick vacuum
  • Antimicrobial brushroll to prevent odors and bacteria for pets
  • Kit includes 4.0 Ah battery & charger

Customer Reviews

  • 4.5
    out of 1,158 reviews
  • 84% recommend this product
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Showing 1-30 of 1,158 reviews
This is the second one I purchased....
[This review was collected as part of a promotion.] This is the second one I purchased, but this one is not as powerful as the first one I bought. I'm disappointed.
by
  • Verified Purchase
Love this product
This product is excellent. The suction is great and I find that it really does well picking up pet hair. We use it mostly on hardwood floors, but we do have some carpets and it works well on both. The cordless nature of this product makes it even better and really increases the convenience. It's ultra light and has a really good capacity. I find that I can get even messes that are embedded into the carpet up very nicely. We are very happy with this product!
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    • Recommended
    Less than Zero
    Let's start with good this product on paper fit the criteria of the vacuum we were looking to be a light weight daily user for medium cleaning, in practice not so much. There seems to be a problem with the durability of the brush roller, which is bad enough. What is worse is trying to purchase a replacement for the brush roller which has been an ongoing issue and because we bought a second one for the upper floor of our house it is doubly so. In seems the part is out of stock for long periods of time and the company can't even forecast a date for it to be available. They will of course tell you how sorry they are and just to keep checking back for when it is available. This last saga started around Christmas it is now the middle of March. I firmly believe product without service to back it has a value less that zero. If you want a better buying experience you may be advised to look elsewhere.
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    Response from hooverpwrMar 15, 2023
    Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Evolve Pet Cordless Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
      Broken after less than a year
      Only had the vacuum for 6 months and regularly empty and clean the brushroll but this month the brushroll stopped working and when I open to clean it nothing is stuck just the motor that keeps making a loud grinding noise. I believe the product is under warranty but it has been incredibly difficult to reach any Hoover customer service.
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      Response from hooverpwrMar 9, 2023
      Thank you for taking the time to share your feedback. We apologize you are having issues with your Evolve. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
        Decent product, but broke within a year
        The product worked pretty well, but it broke within a year and Hoover won't send me a new one without a receipt, even though they have my purchase order on file.
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        Response from hooverpwrMar 5, 2023
        Thank you for taking the time to share your feedback regarding your Evolve. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
          Stopped running
          I received this cleaner in June of last year at a Walsh Hoover outting. And, it stopped running. Talked to customer service and said because I got at a drawing, there's no warranty. Please help me with this problem.
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          Response from hooverpwrMar 5, 2023
          Thank you for taking the time to share your feedback regarding your ONEPWR Evolve Pet Cordless Vacuum . We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
            Meant my expectations.
            [This review was collected as part of a promotion.] This is my second cordless Hoover. First one just wore out. Seconds one works well, by I miss having a light on the machine.
            by
            • Verified Purchase
            Not Recommended
            I was sent this vacuum to replace a broken ONEPWR HEPA vac that I really loved. Hoover discontinued the HEPA bagged cordless vacuum which really disappoints me. The Pet Cordless, while easy to maneuver and lightweight just does not pick up nearly as well. And I really don't like canister vacuums no matter how big they are. This vacuum just doesn't meet my needs - waiting on a suitable bagged cordless vacuum to come on the market. :(
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            Response from hooverpwrMar 2, 2023
            Thank you for taking the time to share your feedback regarding your cordless replacement. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
              I wanted to love this little vacuum so much:(
              Hose and fitting above/to power-head cracked in 6 places in the three weeks. It's had purple duct tape ever since. After two weeks, where's the washable filter option, I live in the dustiest town ever‍♀️
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              Response from hooverpwrFeb 27, 2023
              Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Cordless Evolve Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
                Great Working Cac
                [This review was collected as part of a promotion.] Excellent cleaning battery life, lightweight and easy to maneuver.
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                • Verified Purchase
                The Best!!
                [This review was collected as part of a promotion.] Totally the best light weight vacuum ever. I love it . I also bought the big-battery and I couldn't be more pleased with a vacuum. And at my age believe me I've had plenty and now I just can't use a heavy one. This is awesome! Bought 7 or 8 months ago.
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                • Verified Purchase
                • Recommended
                Love my new Hoover cordless!
                [This review was collected as part of a promotion.] So light weight and easy to use! I am very satisfied with it!
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                • Verified Purchase
                Awful vacuum
                I bought the Hoover Linx for years and they were great. Since they no longer make them tried this. The settings are useless and now the power button does not work, so I have a useless vacuum now. I would not recommend this and wish Hoover would go back to the Linx model.
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                Response from hooverpwrFeb 15, 2023
                Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Evolve Pet Cordless Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
                  Don't waste your money
                  The hose will start to get stiff within 6 months so the brush has no pressure on the floor. if you try to stretch it it will rip and cannot be replaced. Hoover doesn't sell the part. The vacuum cannot be repaired is garbage at that point.
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                  Response from hooverpwrFeb 12, 2023
                  Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Evolve Pet Cordless Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
                    Replacement disappointment
                    [This review was collected as part of a promotion.] This was a replacement vacuum for the original purchase. I filed a claim after using this vacuum for 10 days and the rotating brush stopped working and made a loud grinding noise. While Hoover did replace the vacuum, the replacement is having the same issue. This seems to occur when used on carpet. Works well on hard surfaces but if it is taxed at all, it simply quits working.
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                    Response from hooverpwrFeb 12, 2023
                    Thank you for taking the time to share your feedback. We apologize you are having issues with your Evolve. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
                    • Verified Purchase
                    Lightweight
                    [This review was collected as part of a promotion.] Lightweight, easy to push for in-between sweeping.
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                    • Verified Purchase
                    Rag team cleaner
                    [This review was collected as part of a promotion.] Handy tool that I can interchange a battery. Battery needs to be more powerful. Ir gets the clean up done and the handle unit helps in cleaning the car also. I would recommend the product to all
                    by
                    • Verified Purchase
                    Disappointed
                    [This review was collected as part of a promotion.] Very disappointed with this product!! On carpet setting brush stops and will not restart!! So light weight it jumps as attempting to vacuum carpets!!! I have owned two Windtunnel cordless for over 12 years with no complaints sorry I cannot say the same for the Onepwr cordless!!
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                    Response from hooverpwrFeb 3, 2023
                    Thank you for taking the time to share your feedback regarding your Evolve. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
                    • Verified Purchase
                    Fantastic , highly recommended
                    [This review was collected as part of a promotion.] This is the second one I purchased. I'm a small person, and this Hoover Vacuum is light and works great for me.
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                    Response from hooverpwrJan 31, 2023
                    Thank you for taking the time to share your feedback. If you require customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
                    • Verified Purchase
                    Powerful
                    [This review was collected as part of a promotion.] I've gone thru 3 Hoover Lynx. This vac is more powerful. A little heavier also. Love it!
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                    Response from hooverpwrJan 31, 2023
                    Thank you for taking the time to share your feedback. If you require additional customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
                    • Verified Purchase
                    This vacuum constantly clogs. We have used it on both...
                    This vacuum constantly clogs. We have used it on both tile and carpet and it is not picking up well on either. Also, the battery does not light up to show the charge. We’ve had it for about 2 months and will be returning to the store.
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                    Response from HooverUSAJan 23, 2023
                    Thank you for taking the time to share your feedback regarding your ONEPWR Evolve Pet Cordless Bagless Upright Vacuum Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover
                    • Verified Purchase
                    Great cordless vacuum!
                    [This review was collected as part of a promotion.] It has very good suction and cleans my hard wood floors really good and my area rugs! My Daughter has carpet in her room it cleans it really good too!! This is my favorite Christmas gift! I absolutely Love It!! ❤️❤️
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                    • Verified Purchase
                    • Recommended
                    Great Cordless Sweeper!!
                    [This review was collected as part of a promotion.] Our Hoover ONEPWR cordless does an excellent job. Easy maintenance and the battery last a very long time.
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                    Response from hooverpwrFeb 3, 2023
                    Thank you for taking the time to share your feedback. If you require customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
                    • Verified Purchase
                    Great Cordless
                    [This review was collected as part of a promotion.] Makes vacuum enjoyable. Performance is exceptionally good. Picks up all particles and does an excellent job along baseboards.
                    by
                    • Verified Purchase
                    Very pleased with product....
                    Very pleased with product.
                    by
                    • Verified Purchase
                    Lightweight workhorse
                    [This review was collected as part of a promotion.] Excellent suction power. Light enough to carry anywhere. Cleans carpets very well. Dropped soil (broke potted plant!) on carpet and it cleaned up perfectly!
                    by
                    • Verified Purchase
                    Hoover One PWR is the only One you need
                    [This review was collected as part of a promotion.] This is my second purchase of this little One PWR powerhouse. This one I purchased as a Christmas gift when a family member used mine and raved about it. I have had numerous friends and family who have went crazy over this little vacuum and I completely agree. It is light and easy to maneuver and the battery stays charged for a long time. I have hardwood and three animals that shed year round, my One PWR gets a lot of use everyday and it has been a lifesaver as well as a money and time saver. So much better than floor dust cloths, so much easier than lugging out the big vacuum. This little powerhouse is amazing. I plan to buy another for my daughter in law. You won't be disappointed.
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                    • Verified Purchase
                    Christmas Gift for Daughter/Son In Law
                    [This review was collected as part of a promotion.] I have a Hoover cordless that I purchased about 11 years ago. My daughter liked mine so much that I purchased her the newest model as a gift . They lied it.
                    by
                    • Verified Purchase
                    Cordless
                    [This review was collected as part of a promotion.] I luv luv this vacuum that's why I bought another one it's so nice not having to deal with a cord it has 3 modes it works like a pro the battery life is great I luv it
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                    • Verified Purchase
                    Cordless
                    [This review was collected as part of a promotion.] I luv luv this vacuum that's why I bought another one it's so nice not having to deal with a cord it has 3 modes it works like a pro the battery life is great I luv it sweepstakes would be great a extra bonus to enter for a 1000
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                    • Verified Purchase
                    Showing 1-30 of 1,158 reviews

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