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Customer Reviews for Hotpoint 3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White

Internet #207188935

Model #HTW240ASKWS

Store SKU #1002230897

  • Heavy-duty agitator powerfully clean and be gentle on clothes
  • Pairs best with Electric HTX24EASKWS or Gas HTX24GASKWS Dryer(s)
  • Stainless steel basket wont chip, peel, snag, or rust

Customer Reviews

  • 4.4
    out of 11,827 reviews
  • 85% recommend this product
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Showing 1-30 of 11,827 reviews
Easy to use, excellent job cleaning.
We have only had this washer for a short period of time but so far love the easy to use features. She cleans and spins out so completely it takes very little time for the dryer to do its job.
by
    Very easy to use
    Bought this a few months ago, installed. It recently. Had one issue out of it. Simply put the washer into service mode and did a reset and everything is been fine since
    by
      Nice job!
      I replaced a front load washer with this washer. This washer has nice features and washes well. It holds a lot of clothes and lots of room fir bedding.
      by
        • Recommended
        Easy to use!
        I've been using this for a month now and it's Amazing! Easy to use and the chart on manual makes Easy to figure Out which load/mode to use for best optimal fabric care!
        by
          • Recommended
          Good size
          I bought this 2 weeks ago and I find that it performs adequately.
          by
          Response from HaierOct 2, 2023
          Hi there, We're so happy that you've been enjoying the powerful wash performance of this washer. The heavy-duty agitator provides a powerful wash action that rotates your laundry for a thorough clean every time. We hope you enjoy your unit for years to come. Thank you for leaving us your review and please know we are here should you need any assistance. -Charlie@Haier
            • Recommended
            Fast cycles, efficient cleaning
            This machine might be a little loud on the spin cycle, but it's powerful and washes even large loads rather quickly. You can open it while it's still filling, which is a much appreciated feature for a tired parent who want to throw in a few things they forgot. It's everything you need in a washer.
            by
              So quiet
              My wash machine has broke like 3 times so I gave in ,glad I did I love it. My dry quit on me the same time .What luck.
              by
                Don’t buy this brand
                I’ve owned a lot of washers over the years, this is the worst machine ever! It’s constantly out of balance, only a year old and now making grinding sounds.
                by
                Response from GE Appliances Sep 22, 2023
                Hello - Thank you for taking a moment to connect and share your review. We are sorry that this washer hasn't exceeded your expectations and that you are noticing those noises. For the best assistance towards this we're going to share one of our articles that goes over noises that can be normal during agitation. This can help you determine if service is needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894). If you do need one of our technicians, you can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm). Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
                  Easy to use
                  Love The simplicity of this machine I’m happy with my purchase
                  by
                    • Recommended
                    All around great experience
                    Works good. Great delivery guys. Seems to work great
                    by
                      Fits right in
                      I’ve only used them once, but they seem to work just fine. I really like the end of drying buzzer; lets me know it is about done.
                      by
                        • Recommended
                        Not great breaks to fast
                        It doesn’t want to spin or lock please come fix it please
                        by
                        Response from HaierSep 15, 2023
                        Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your washer is not spinning or locking. To resolve this issue we recommend referring to the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23192 If the washer is not spinning please refer to this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082 If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@Haier
                          Hotpoint Washer
                          I had my previous washer for 25 years prior to this purchase. I feel very strongly that I have a GREAT REPLACEMENT!
                          by
                            Built to Last
                            Does exactly what a washer should! My appliance repairman recommended this brand and said he is NEVER called out to fix these! Agitator keeps load balanced, it runs quietly and is a simple sleek design. Tried and true! Nice size stainless steel tub.
                            by
                              • Recommended
                              Great!
                              Just purchased and this washer is great! Thanks!!
                              by
                                Problems already!
                                I bought this not even two months ago and I’m about to call in for service. Even medium size loads bunch up on one side of the washer which causes it to stop and I have to re-shuffle the load. Sometimes it continues to the end but most times I have to do a second spin cycle. So frustrating!
                                by
                                Response from GE_AppliancesAug 30, 2023
                                Thank you for taking the time to provide us with your valuable feedback. We are extremely sorry to hear that your washer is bunching your clothes in the washer and causing the items to have to be spun again. This is not the consumer experience that we strive for, and we strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We appreciate you choosing Haier Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@Haier
                                  SO FAR SO GOOD
                                  NICE QUIET APPLIANCES, EASY TO USE, LOOKS NICE IN LAUNDRY ROOM
                                  by
                                    Worst ever
                                    I have NEVER owned a washer that tangles up my laundry. Nor have I ever had one that puts holes in my clothes! This is the worst machine!
                                    by
                                    Response from GE AnswersAug 30, 2023
                                    Hi there - thanks for taking the time to reach out. We’re sorry to hear that you’re having issues with clothing tangling in your washer, as that is certainly not the ownership experience we strive for. We recommend searching for the article titled “Washers Laundering Problems” on the GE Appliances website in the Support section. This article offers several helpful tips to improve this issue. We hope this is insightful and please feel free to reach out anytime if you have additional questions or concerns. Take care. Lauren@Hotpoint GE_Appliances
                                      2 found this review helpful
                                      Not huge and bulky!
                                      Just got this all installed today and it was an easy setup! Works great! I'm happy with my purchase!
                                      by
                                        • Recommended
                                        Hot Point Washer
                                        WORST WASHER i HAVE EVER OWNED! SINCE DAY 1 IT IS OFF BALANCE NO MATTER WHAT YOU PUT IN IT. IT JUMPS SO BAD I HAVE TO MOVE MY CAR (SEE PHOTOS) I HAD SOMEONE COME OUT 4 TIMES AND NEVER FIXED IT. CLOTHES DO NOT RINSE AND DRAIN, CLOTHES HAD TO BE RUNG OUT BY HAND WHICH IS BULL. I HAVE EVEN HAD TO CUT SOME OF MY CLOTHES DUE TO THEM BEING WRAPPED AROUND THE AGITATOR. AND HOT POINT OR WHOEVER TAKES CARE OF THIS WILL NOT COME OUT BECAUSE MY WARRANTY IS 6 MONTHS OVER THE DATE. DON'T BUY THIS MACHINE!
                                        by
                                        Response from GE AnswersAug 17, 2023
                                        Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on social media via private message with the complete model/serial numbers for your washer, and a copy of this review so we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@Hotpoint GE_Appliances
                                          4 found this review helpful
                                          Easer to operate than the new big ones.
                                          I needed a washer and dryer for an old home. The space would not allow for one of the big ones. This is the size of the first-generation washer and dryers.
                                          by
                                            • Recommended
                                            Great Machine
                                            Love this machine lots of room for comforters sheets
                                            by
                                              • Recommended
                                              Noisy, but, cleans great !
                                              I'm giving this a washer a 4 star rather than a 5 star due to the noise it makes . My first one made noise so loud that the customer service representative was surprised to hear it so loud over the phone. I have to say that the company stepped up to the plate over this and I did receive a replacement within days. So , that is excellent customer service. . This second one is not as loud , but, it too is noisy. That aside - it washes and cleans clothes very well . I was so pleased with how my clothes were noticeably clean after using this washer. I had an older white bathmat- well , formerly white as it turned grey/ I thought I ruined it with bleach or something . When I washed it in my new Hotpoint washer , it was white again . I was shocked at how well this washer cleans compared to my last one . So - I guess a little noise is worth the great job of how well the washer cleans
                                              by
                                                So happy with this washer
                                                Great washer. I'm really happy with it. I just wanted a simple old school washer and that's what this is. I love that it fills up as full as I want and I can use hot water for any load. Has worked perfectly.
                                                by
                                                  • Recommended
                                                  Fine product
                                                  I purchased this washer to go in my new mobile home. The size is just right and it works like it should on my clothes.
                                                  by
                                                    • Recommended
                                                    Very nice washer
                                                    I bought this washer about a month ago and I really like how it works. No fancy bells and whistles so it's not complicated to operate.
                                                    by
                                                      • Recommended
                                                      Deep wash
                                                      I love my new Hotpoint washer. It has everything I need on it ! Thanks!
                                                      by
                                                        Hope it's as good as the salesman says!
                                                        Seems about what I wanted except it is a little noisy! But before I had no agitator and now I do so that's probably the difference just getting used to it.
                                                        by
                                                          Looks nice!
                                                          Looks nice, do not like the end of cycle signal. Runs quiet so far haven’t had it very long.
                                                          by
                                                            • Recommended
                                                            Good cleaning
                                                            I am very happy with my machine and it does a great job on the wash
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 11,827 reviews

                                                              Complete Your Laundry Room

                                                              This Washer
                                                              3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White
                                                              This Washer
                                                              Hotpoint 3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White
                                                              (11819)
                                                              $579.00
                                                              $579.00
                                                              +
                                                              Hotpoint
                                                              Choose a matching DryerInformation icon for choose your option tooltip.
                                                              Electric 
                                                              Gas / +$100.00
                                                              =
                                                              Price for Bundle

                                                              Compare Similar Items

                                                              current item

                                                              Capacity - Washer (cu. ft.)

                                                              3.8

                                                              4.1

                                                              3.9

                                                              3.8

                                                              Washer Features

                                                              No Additional Features

                                                              Add Garment (pause), Adjustable Legs, Control Lock, Delay Start, End-Of-Cycle Signal, Soft Close Lid

                                                              Automatic Temperature Control, Control Lock, Cycle Status Indicator, End-Of-Cycle Signal, Rear Control

                                                              Anti Vibration, Control Lock, High-Efficiency Detergent Required

                                                              Steam Function

                                                              No Steam

                                                              No Steam

                                                              No Steam

                                                              No Steam

                                                              Washer Tub/Drum Material

                                                              Stainless Steel Drum

                                                              Stainless Steel Drum

                                                              Stainless Steel Drum

                                                              Powder-Coated Steel Drum

                                                              Product Width (in.)

                                                              27 in

                                                              27 in

                                                              27.5 in

                                                              27.5 in