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Customer Reviews for Hotpoint 3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White

Internet #207188935

Model #HTW240ASKWS

Store SKU #1002230897

  • Heavy-duty agitator powerfully clean and be gentle on clothes
  • Pairs best with Electric HTX24EASKWS or Gas HTX24GASKWS Dryer(s)
  • Stainless steel basket wont chip, peel, snag, or rust

Customer Reviews

  • 4.4
    out of 11,827 reviews
  • 85% recommend this product
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Showing 1-30 of 11,827 reviews
Ease of operations
I am pleased so far with the hotpoint washer. The ease of operation, and I like the size of the tub easy to wash the comforters.
by
Response from HotpointJul 27, 2023
Hello, We appreciate your review for this Hotpoint washer! It's exciting to hear how the operation and capacity of this unit have made doing laundry quick and easy for you. Thanks for choosing Hotpoint! -Sylvia@Hotpoint
    would not buy
    Worked well for about a month. I was actually surprised how pleased I was with how effective the washer worked and price was very reasonable for a single mother of 3. I purchases this washer for mothers day in May and by the first week of July I was calling Home Depot for manufacture warranty which was a whole or deal to even get help spent a whole day trying to get some help. My washer was leaking water and not a little I mean I walked into my garage and it looked like a lake. Awful experience
    by
    Response from GE AnswersJul 18, 2023
    Hello there – We are terribly sorry to hear that your washing machine leaked and that you had such trouble scheduling service. We certainly understand how disappointing this must be. We encourage you to take advantage of your one-year warranty with us by calling 1-800-432-2737. One of our great technicians would be happy to investigate why your washer is leaking. If you need assistance getting service, please reach out to us on social media. We look forward to helping you soon. -Kacie@GEA GE_Appliances
      • Recommended
      3 found this review helpful
      Good Value!
      Purchased washer dryer combo. Had same unit before and were very reliable and good value.
      by
        So simple to use
        I've had my washer for two days now and could not be happier with the overall performance and ease of the controls. So glad I switched back to the traditional top load machine.
        by
          • Recommended
          Good washer
          So far so good. Great delivery guys. It washed its first load well. And a little quieter than our previous 2007 ge model.
          by
            • Recommended
            Great features, excellent value
            My 16+ year old washer needed replacing and the space in our laundry room is quite limited. My husband uses a wheelchair and exits our mobile home through the laundry room. Thus Hotpoint washer was the ONLY ONE that would fit! To my surprise this is the easiest, fastest and quietest washer I have ever owned! I love the stainless steel tub and the many washing cycles that only fill with the needed amount of water. Thank you Hotpoint for still producing a simple washer that has luxury features. I am highly impressed and have told all my family and friends to get this washer and save some money! Will definitely buy the Hotpoint brand again. Love my nee dryer too, but that’s another story.
            by
              Not very reliable. Causing a inconvenience.
              Washing machine will not fill the water. Had the washer for 11 months.
              by
              Response from CafeJul 3, 2023
              Hi, We're sorry to hear your washer isn't filling with water. This isn't the quality experience we want for our Hotpoint family, but we're committed to getting you the help you need. We recommend scheduling service with one of our qualified technicians. To do so, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm Thanks for taking time to leave a review. -Sylvia@Hotpoint
                Trash
                This washer is garbage, leave it at the store!! I wasn’t even able to wash one load before it broke!! Trash trash trash!!
                by
                Response from GE AppliancesJun 30, 2023
                Oh no! We're so very sorry to hear that your new washer broke after one load. We completely understand how disruptive something like this can be and this is not at all the experience we want for you. Your comments are extremely important and will be considered by our product design team. We do see that a service appointment has been scheduled, and we are confident that a GE technician will resolve the issue. We deeply apologize for the inconvenience. Best regards. - Tierra@Haier
                  Fits my space perfectly with all the feature I need.
                  Everyting I needed ++
                  by
                  • Verified Purchase
                  Affordable and Efficient
                  The Hotpoint washer offers a large capacity at a low price, allowing you to wash more clothes in a single load. I bought it last year after my Samsung washer refused to work. Its powerful impeller efficiently removes stains and dirt. The washer adjusts the water amount according to the load, saving water and ensuring proper usage. It also provides a handful of programs for different fabrics and washing needs. However, I have experienced occasional balance issues during the spin cycle with a large load. Overall, the Hotpoint washer is an affordable and functional choice, despite this minor downside.
                  by
                    • Recommended
                    Do not buy
                    This washer only lasted a year before it started making grinding noises. Purchased a 3yr warranty, thank God!! Currently awaiting a full refund due to claim specialist stating that it wouldn’t be feasible to pick up and repair. Please purchase warranty!!!
                    by
                    Response from GE AnswersJun 20, 2023
                    Hello there - we're very sorry to know that you had to experience this situation with your washer. We know this is not ideal, and we completely understand your disappointment. This feedback is very valuable to us, and we will make sure to consider your thoughts moving forward. We will work hard to earn your trust in our company once more. Please know we are always available if we can help with other questions or concerns. All the best. - Pablo@GEA GE_Appliances
                      4 found this review helpful
                      very good washing machine
                      Spacious design and easy to use. not so loud as other washers
                      by
                        • Recommended
                        Easy to use
                        Very affordable and works well————————————————————
                        by
                          • Recommended
                          "Great"...NOT My Experience :-(
                          Used 5X...wouldn't drain. Tech came out...broken belt. As time went on noticed tub fills @1/4 full on "Super". I have to run a 2nd cycle to get clothes cleaned how I want & expect a brand new machine should. Washing now 2 bath mats & a nylon shower curtain. There is NO water in the tub! Agitating w/the wetness of the so-called "fill" phase. Guess I'd be better off w/ a washboard & metal tub! GE, do better.
                          by
                          Response from GE AnswersJun 13, 2023
                          We’re sincerely sorry to hear of the trouble you’ve had with the belt and that you’re unhappy with the water level. These machines require less water than past ones to wash clothes efficiently. However, you can use the Deep Fill option. Information about this can be found on page 13 of the user’s manual found here: https://images.thdstatic.com/catalog/pdfImages/01/011322a8-b212-4aec-8d0e-d71424601cf0.pdf. Best wishes. -Gina@Hotpoint GE_Appliances
                            5 found this review helpful
                            Excellent array of features
                            Top loading washing machine has every available feature needed for washing household clothing. Looks to be built to last!
                            by
                              • Recommended
                              Great machine
                              Works very well and gets the job done quickly. Will enjoy having a working machine.
                              by
                                • Recommended
                                Fantastic!!!
                                I bought it tonight and it washes amazingly! I couldn't be happier!
                                by
                                  • Recommended
                                  So nice, we bought it twice!
                                  My husband and I bought this same GE hotpoint washer/dryer combo for our old house back in 2020. We recently purchased a new home and needed another washer and dryer and decided to go with the same ones again because they’re so reliable, easy to use, and simplistic. We love them.
                                  by
                                    • Recommended
                                    Great washer for the money
                                    This is a great washer for the price. It’s nothing fancy, just your basic washer. It gets the job done quietly and efficiently. Note that is branded Hotpoint but it’s actually manufactured by GE. I have no doubt that dishwasher will last quite a few years. Very happy with the purchase and you will be also.
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Perfect washer and priced right. I highly recommend this washer.
                                      I was surprised how big the tub was. Washes well. Nice washer and priced is great.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      1 found this review helpful
                                      Great value
                                      We bought both washer and dryer and we are very happy with them. Washer and dryer work great.
                                      by
                                        • Recommended
                                        Great features
                                        I washed with this as soon as I got it going. Did very well
                                        by
                                          • Recommended
                                          The washer
                                          Great value! I am thankful for the opportunity to share my experience and learn more from the best of the company. Once again, thanks again for the support and opportunity to express my thoughts
                                          by
                                            Well built!!!
                                            This is a great looking, efficient unit! The clothes are dry before you turn your back.
                                            by
                                              • Recommended
                                              Not really happy:-(
                                              I am very disappointed with how “Loud” the machine is! GE even included a QR Code in the manual that lets you know the machine is “Not” broken…. It’s the way it was designed! Only resolution we found was to only use the “Delecate” cycle to make it bearable.
                                              by
                                              Response from GE_AppliancesApr 6, 2023
                                              Hello, We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with the washer. Please accept our apologies for your disappointment and any inconvenience this may have caused you. We also understand that there is always room for improvement. If the issue persist we recommend taking advantage of your warranty. You can schedule a service appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Please feel free to reach out with any other questions or concerns you may have. -Charlie@Haier
                                                My New HotPoint Washing Machine
                                                Inside basket larger than I expected, but it's a bonus for me !
                                                by
                                                  • Recommended
                                                  Ummm…. Appliance's
                                                  But… wash some pieces of clothing and notice some mold stains inside.
                                                  by
                                                  Response from Hotpoint AppliancesMar 27, 2023
                                                  Hello - We appreciate you taking a moment of time to get in touch. This is really helpful for us. This definitely can be a cause for concern, we do have a tip that can help with cleaning the interior. The best method is to use a clean soft cloth dampened with liquid detergent; then rinse. You can also try warm water and vinegar solution. Also, whenever a load is done, you can leave the lid open to help dry up the excess moisture. Thank you again. Have a great day. Jonathon@Hotpoint
                                                    Reliable & budget friendly
                                                    I bought this a month ago and washed tons of loads from big to small (active family of 5). Nothing fancy, but it gets the job done right every time. Reliable and budget friendly at the same time, what more can you ask for. Washed thick blankets, towels, and very easy to use. I can see it lasting a decade.
                                                    by
                                                      • Recommended
                                                      Great Features!!
                                                      I’m so pleased I decided on this washer. I can get lots of laundry in the large stainless steel drum.
                                                      by
                                                        • Recommended
                                                        Great product and great price!
                                                        I bought this a month ago! Love it ! Water, efficient, electric efficient, and the cycle runs definitely shorter than my last washing machine.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 11,827 reviews

                                                          Complete Your Laundry Room

                                                          This Washer
                                                          3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White
                                                          This Washer
                                                          Hotpoint 3.8 cu. ft. Top Load Washer with Stainless Steel Basket in White
                                                          (11819)
                                                          $579.00
                                                          $579.00
                                                          +
                                                          Hotpoint
                                                          Choose a matching DryerInformation icon for choose your option tooltip.
                                                          Electric 
                                                          Gas / +$100.00
                                                          =
                                                          Price for Bundle

                                                          Compare Similar Items

                                                          current item

                                                          Capacity - Washer (cu. ft.)

                                                          3.8

                                                          4.1

                                                          3.9

                                                          3.8

                                                          Washer Features

                                                          No Additional Features

                                                          Add Garment (pause), Adjustable Legs, Control Lock, Delay Start, End-Of-Cycle Signal, Soft Close Lid

                                                          Automatic Temperature Control, Control Lock, Cycle Status Indicator, End-Of-Cycle Signal, Rear Control

                                                          Anti Vibration, Control Lock, High-Efficiency Detergent Required

                                                          Steam Function

                                                          No Steam

                                                          No Steam

                                                          No Steam

                                                          No Steam

                                                          Washer Tub/Drum Material

                                                          Stainless Steel Drum

                                                          Stainless Steel Drum

                                                          Stainless Steel Drum

                                                          Powder-Coated Steel Drum

                                                          Product Width (in.)

                                                          27 in

                                                          27 in

                                                          27.5 in

                                                          27.5 in