Customer Reviews for LG 4.5 Cu. Ft. Top Load Washer in White with Impeller, NeveRust Drum and TurboDrum Technology

My washer was delivered with a hole in the drain tube which we didn't find out about until it flooded my laundry room leaking down to my finished basement ruining the ceiling. In the process of getting it fixed through home depot insurance which is basically set up to make the process such a pain in the butt that you end up not using them and doing it yourself. Not only would I not recommend this product i wouldn't recommend buying and major appliance from home depot.

It’s Works but not so great. Does not get stains off from clothes. This washer did not meet my expectations because I was hoping for it to be more efficient and to actually wash my clothes… I’ve had it for a month now, so I am not able to return it.

I was a little confused on what type of washer i should get but i think i get one of the best and durable washers on the market now days but time will tell Was delivery on time and delivery guys were carefull when handling the washer as i live in the third floor apartmdnt Easy to use

Biggest piece of garbage I have ever owned. I’ve had this piece of junk for 4 years and am at my wits end with it destroying my clothing. The photos are what it looked like the first time I took the agitator out after a year of owning when the staining nightmare began. I don’t use scent beads or fabric softener and only 1-2tbs of detergent. I probably spend more time running cleaning cycles on a weekly basis than I do actually using the dang thing. I soak overnight in vinegar, run affresh packets weekly, & always leave the lid open. I now even remove the agitator once a month for a deep clean and it still has a huge buildup of gunk every time and my clothing is still constantly coming out of the washer with what looks like grease splatters than I cannot remove no matter what. At this point lg should pay me for the amount of articles of clothing this machine has cost me. I’m ready to light it on fire and throw it down a hill. Save yourself the money and headache and choose anything but LG!!

Gets clothes clean, but after 6 months all the words starting rubbing off the machine (they are not covered under the warranty). In addition, it must be terribly filthy already because it has been getting brown stuff all over my clothes. I have had to run the clean cycle at least 3 times. I wonder if the grease-like spots on my cloths be from the machine also...

The product meets expectations, and I am hopeful that reliability will be as good as advertised. There is no way to manually adjust the water level, which is annoying, but there is a "deep wash" cycle that fills the drum all the way up. Otherwise, the machine is quiet, operates smoothly, and cleans clothes well.

LG completely misleading customers on your tub. No stainless steel tub in any washing machine will corrode or rust. That’s just a marketing and a false statement to lead customers in the wrong direction.

The LG 4.5 Cu Ft top load washer is working great so far. We had originally purchased a Maytag top loader but we had to return it because it slammed and banged upon first use. The LG is far quieter and is well balanced. Cleans clothes just fine. The Maytag return and replacement with the LG went very smoothly and delivery and installation were on time and without issue.

This washer works very well. It's self leveling and doesn't move during the spin cycle. Each setting displays the wash run cycle time. Settings are easy to use. The tone at the end of the cycle is pleasant.

I bought this washer back in July 2025,based on reviews and testing from consumer reports. Love the washer but the power button markings are rubbing off. LG support told me if I got something on the button, including detergent, it would make the symbol rub off the power button and is not covered under warranty. It's a washing machine that uses detergent. Very disappointed that they will not fix this and I've only had it since July. I've had many machines with similar power buttons and have never had this issue.

I purchased a WT7000CW machine last year and I'm very frustrated with the lack of control over the water level. Either hardly any water is put into a wash or too much water! There is no happy medium. The bedding cycle fills the tub all the way up to the top and the laundry swirls at the top of the water and doesn't really get clean. The normal cycle puts hardly any water into the tub and I don't feel the clothes are getting clean. When you select "water plus", it fills the tub to the top in which case the laundry floats at the top and doesn't get agitated. The deep fill option is the same. Water fills to the brim with the dirty laundry swirling around at the top of the water far away from the agitator. Horrible design! So sorry I purchased this machine.

Very spacious interior with a surprisingly smaller exterior size. Some people don't like impellers, but I wanted to be able to wash blankets more easily.

I thought this was a decent washer until I noticed the musty odor coming from the empty tub. I've always followed the directions in the manual and ran the tub clean cycle about once a month using a tub cleaning powder. This time I ran tub clean and couldn't believe all the blackish brown cellophane appearing stuff floating in the water. So I ran it again with the same result. I'm on my third tub clean in a row and it's still very dirty. I called customer support and she said to run tub clean a minimum of 5 times in a row. If that didn't work, then call a repair company to clean it out at my expense. Nowhere in the manual does it say run tub clean 5 times to do what it should do after only once. I always take out the wet clothing right after they wash and leave the lid open until the next wash. I pull out the detergent and softener drawer each time so that it dries. I feel there's a design flaw that doesn't allow the tub to dry inside and out causing a build up of mold. The tub isn't designed for end user removal for cleaning. I have never had this problem with any of the other 6 machines I've owned. Do not buy this product !!!!

I bought this 13 months ago. It worked fine, with some annoying things, but mostly functional. Now that my washer is a month out of the manufacturers warranty, water is leaking into the tub (picture attached, left empty overnight). I am very disappointed in LG and the quality of appliances these days.

I bought this washer January 19, 2023. It's already broke! When is was working it was fine but I would think an LG product should last longer than a couple of years. I was not expecting to call a repair service so soon.

Purchased 4/5/25 delivered 4/12/25( this date is important). First load of every day clothes cam out dirty with white pots. Thought maybe I left something in a pocket so I rewashed. Still dirty. Red flag. Then I washed towels used to dry dogs that shed. I shake them thoroughly before washing. After doing 5 loads of these "dog" towels, there was no lint or hair in the discharge sock hanging in sink. Another red flag. I usually fill up one sock trap in 2 weeks. Where is all the hair going? Called LG customer service. Gal on phone asked for purchase date for warranty records. I said my washer was delivered 7 days after purchase and the warranty date clock should start on that day, she said NO it starts on day of purchase. That's wrong on all levels. Anyway, she had me watch a video on emptying lint trap which isn't even on the washer I purchased, which I gave her my model #. She said she would call me the following evening at 7pm after a meeting they would have that day. She would inquire where the lint is going for this machine. I rushed home from work, no call.... still to date no call. Poor customer service. I opened the washer after not doing a load for a few days. I was shocked to find all the "lint and hair/fur" stuck to the sides and agitator of the machine. So this means my items are not clean after washing in the heavy load full tub setting. To say I am sickened by this is an understatement. My previous front load washer did a much better job. To think I wasted $800 for a machine that doesn't clean my clothes and towels makes me sick. I saved and saved $$ for a new machine and did my research before purchasing this. Don't make the same mistake I did. Stay away from this machine. I can't return this and don't know what to do. I guess I need to wipe out the drum after every wash.

Owned this washer for over 2 yrs and it leaks oil onto our clothes. It happened a few times early on and we didn’t understand what was going on, it’s still happening a couple times a week. We first started noticing stains on light colored clothes. Now I check the washer after every load and have to wipe the grease off the drum and then check the clothes before we can dry them. Several clothing items have been ruined. Today it appeared to be more grease around the ring so I pulled the lighter clothes out of the dryer to inspect and sure enough a grease mess all over the shirt!! Got it cleaned up and sprayed stain remover on it while it was still wet, so hopefully this item isn’t ruined. Extremely frustrating for clothes to come out dirtier than they started. I tend to use the deep wash feature pretty often because sometimes clothes will come out still dry otherwise. Overall would not purchase this machine again.

I had to replace my washer and decided on the lg- WT7005CW. It’s quiet and washes well. The bleach dispenser is heavy plastic and will not rust like a metal dispenser. The stainless steel drum can handle a large capacity load. I prefer to have several loads instead of one large load. I plan to keep this washer longer than the one before. After each wash I noticed in the detergent tray (in the softener compartment side) some of the water did not empty. Although the water is clear, it did not empty completely after the rinse cycle. The detergent tray is removal, also it’s replaceable - (always check your model number). After laundry is completed for the day, I gently pull the detergent tray out to empty any water that may still be there. Also I prefer to leave my washer lid up to avoid dampness to eliminate any possibility of water odor.

Water pump went out within 6 months. Other than that it was a good washer. Had someone come out to fix it but it cost more to fix then I paid for it.

I am really impressed with this washing machine for the price and value. It’s efficient and cleans well with minimal water usage. Highly recommend along with the matching dryer. Sleek, stylish and very functional.

I got this machine on 9/2022, two years later...rust! Other issues, too or too little water. Clothes do not come out that clean. Would not recommend.

[This review was collected as part of a promotion.] I chose this machine because the reviews, the price and the wireless technology feature. So far it operates fine. It's too early to tell how reliable it will be. I was disappointed because it would not allow me to connect through the app as advertised and indicated in the instructions.

The actual function of the machine seems to be ok. I am able to wash my clothes and I'm fairly satisfied with the cleanliness of the clothes. My disappointment lies in my inability to use the app to control the machine. I rolled the instructions and I downloaded the thin q app, but it won't connect. This feature was on of the main features that drew me to purchase it.

Parents have this model, last then two years old. First, the lid's hinge is cracked. The extended warranty through Home Depot was not willing to honor a claim for a new lid assembly. Second, the agitator seems to barely move the load of laundry around.

I purchased the LGWT 7000 C, I haven’t been able to wash my clothes since the purchase. It’s about a week old. It doesn’t drain properly. The spin cycle doesn’t work, it doesn’t drain properly even when I put it just on spin cycle it doesn’t spin fast enough to drain the clothing. I troubleshoot it everything I can on my end. It was professionally installed. I don’t know what to do.

I have owned it for several months, tried to like it but it does not clean the clothes. You either get very little water or a full tub. I have tried all of the different settings. I washed rags that I put down under my dog’s food bowls. I shake them out after they use them, shook them out before putting in the washer but of course there are still dried bits on the rags. Used heavy duty cycle, which took over 2 hours and food bits were still on the rags and in the tub.

[This review was collected as part of a promotion.] I bought this in January and it’s shaking and vibrating every time I use it

First time with LG Appliances and so far, so good! I never had a washer without an agitator, I like it. I also like the clear top so I can see inside, very cool! There's just one thing I don't understand... I don't see where I can select the load size which would determine how much water goes in. I'm going to assume the washer automatically determines that based on the weight of the load? I've read the manual several times looking for that and couldn't find it. That's another plus, it actually came with the complete manual! I didn't have to go online to get one. Good job doing that LG, I appreciate it!!

Do not buy this machine. I repeat. Do not buy this machine. It does not fully clean. Will create higher water costs. Couldn't be more disappointed. Frustrated that I didn't research it better before. Again, do not purchase this machine