Customer Reviews for LG 4.8 cu. ft. Top Load Washer in White with 4-way Agitator, NeverRust Drum and TurboDrum Technology
- Unique 4-way wash action offers a thorough yet gentle clean
- Pairs best with LG Electric DLE7150W or Gas DLG7151W Dryer(s)
- LG's stainless steel tub avoids chips that snag & ruin clothing
Customer Reviews
5
906
4
173
3
49
2
54
1
201
What Customers Say
Summarized by generative AI from text of customer reviews
Customers say the LG top load washer offers a large capacity and efficient cleaning performance, particularly for bulky items like comforters. Many appreciate the quiet operation and various wash settings, including a deep wash option. However, some users have noted concerns about water levels not adequately covering clothes during cycles, leading to inconsistent cleaning results. Overall, the washer is well-received for its features and ease of use, though some customers suggest it may require adjustments for optimal performance.
Apr 17, 2025
Plastic on top cracked
Washer was great until the top corners by the hinges cracked when I went to open it (gently like always). We never put anything on top of it as I did not want the glass to get scratched. I called LG customer service since it is only 6 months old and they said it was cosmetic and not covered. It was going to cost over $400 to have it fixed!
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This review is from 5.0 cu. ft. Top Load Washer in Middle Black with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareApr 19, 2025
Hi, there. We appreciate you sharing your experience with your LG Washer (WT7150CM) model. We understand your concern about the cracks near the hinges on the top corners, especially after just 6 months of gentle use. We strive to provide durable, high-quality products and exceptional services to ensure a smooth experience.
While physical damage is often considered cosmetic, hinge-related cracks that affect usability could potentially qualify for an exception. We’d like to investigate this more closely.
Please send us a private message on social media at @LGUSSupport with your case number, photos of the damage, and proof of purchase so we can escalate your request. We want to make sure you’re not left with an unfair repair cost for something that shouldn’t happen on a well-maintained unit.
Thanks for letting us know—let’s work toward a resolution together. ^Juvy
While physical damage is often considered cosmetic, hinge-related cracks that affect usability could potentially qualify for an exception. We’d like to investigate this more closely.
Please send us a private message on social media at @LGUSSupport with your case number, photos of the damage, and proof of purchase so we can escalate your request. We want to make sure you’re not left with an unfair repair cost for something that shouldn’t happen on a well-maintained unit.
Thanks for letting us know—let’s work toward a resolution together. ^Juvy
Apr 13, 2025
We used to consider LG to be one of the best value and quality product. "Life is not good" when you buy their short term disposable products now. s available.
Bought this model washer just over one year ago. Most unfortunate because this washer cannot handle one bath robe, or the small dog blanket. Now it barely does four pairs of jeans. This has become a progressive problem and didn't really warrant a call to LG until it really didn't wash any loaded material other than very light duty loads. Now the washer keeps restarting and filling with water. LG only says that we would have to replace the motherboard, but not sure if that would solve the problem. Does that sound like a quality product, when certainly you can spend less and get the same subpar performance. I don't want to name the product we should have bought since that will sound like a promo piece. Unfortunately, we should have spent the extra $400-500 more than to throw away the roughly $700, considering the reviews were decent and the sticker price was in the budget. It is not affordable when you have the wife wanting the washer to be donated to the Salvation army and buy a new machine. Do you think I will want to take a chance on their durable goods again? Definitely not their washing machines! We used to be an LG home with all of the appliances, but not any more.
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Response from LG Digital Customer CareApr 14, 2025
Hello there. Thank you for taking the time to share your detailed experience with your LG WT7155CW top load washer. We truly understand your situation, and we appreciate the opportunity to address your concerns.
Performance issues that develop over time—such as reduced wash capacity or cycles restarting—can sometimes be linked to an unbalanced load or a buildup in the water level sensor system. For the issue you're experiencing, we recommend performing a Tub Clean cycle using a washing machine cleaner to help remove any buildup that may affect sensor accuracy. Additionally, ensuring the washer is level and checking that the load is evenly distributed can help prevent it from constantly restarting and refilling.
If the issue persists, and you’ve already received advice about a control board replacement, we’d still love the chance to look into this further.
https://www.lg.com/us/washers-dryers/lg-wt7155cw-top-load-washer#pdp_specs
Please send us a private message on Social Media @LGUSSupport with your contact details and any service history available. Our team is ready to explore every possible solution with you.
We appreciate your patience and hope to regain your confidence in our products and support. —Renzo
Performance issues that develop over time—such as reduced wash capacity or cycles restarting—can sometimes be linked to an unbalanced load or a buildup in the water level sensor system. For the issue you're experiencing, we recommend performing a Tub Clean cycle using a washing machine cleaner to help remove any buildup that may affect sensor accuracy. Additionally, ensuring the washer is level and checking that the load is evenly distributed can help prevent it from constantly restarting and refilling.
If the issue persists, and you’ve already received advice about a control board replacement, we’d still love the chance to look into this further.
https://www.lg.com/us/washers-dryers/lg-wt7155cw-top-load-washer#pdp_specs
Please send us a private message on Social Media @LGUSSupport with your contact details and any service history available. Our team is ready to explore every possible solution with you.
We appreciate your patience and hope to regain your confidence in our products and support. —Renzo
Mar 17, 2025
Horrible shipping experience
I bought this 11days ago. LG shipped refurbished washer, LG or Home Depot or Distributor tried to cheating me. I asked replacement for brand new and it is arriving today. Hopefully they’re not cheating me again.
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Mar 16, 2025
Garbage
lg 5.0 TL is the worst appliance I've ever purchased.
Clothes come out dirty and I can smell my perfume -on a normal wash 60 cycle
Today the machine would not stop filling with water
The helpline said, only wash a few shirts at a time and pants on another load ????? This machine is supposed to handle a queen-king sized comforter but can only handle a few shirts at a time?
Also said use the speed wash cycle ???? if it's not getting clothes cleaning on a normal 60 cycle... how is speed washing going to help...and that still did not address the tub filling with water.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMar 18, 2025
Hi, Maria. Thank you for sharing your experience with us. We understand your concern about your LG Washer (WT7150CW) model not meeting your expectations, especially when your clothes come out dirty, with lingering smells, and when the washer won’t stop filling with water. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
It seems there may be an issue with the washer's water level or drainage system, which could be contributing to the problems you're experiencing. We recommend checking the drain hose for any blockages or kinks that might be causing the washer to overfill. Additionally, ensuring the washer is level and no excess detergent buildup can help improve performance. For more help regarding the cleaning performance, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.
Please send us a private message on social media @LGUSSupport, and our team will work with you directly to resolve the water-filling issue and ensure you're getting the best performance out of your washer. We’re here to help and want to improve your experience. ^Juvy
It seems there may be an issue with the washer's water level or drainage system, which could be contributing to the problems you're experiencing. We recommend checking the drain hose for any blockages or kinks that might be causing the washer to overfill. Additionally, ensuring the washer is level and no excess detergent buildup can help improve performance. For more help regarding the cleaning performance, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.
Please send us a private message on social media @LGUSSupport, and our team will work with you directly to resolve the water-filling issue and ensure you're getting the best performance out of your washer. We’re here to help and want to improve your experience. ^Juvy
Feb 27, 2025
Review: 5.0 cu. ft. Top Load Washer in White with Impeller
After owning this washer for seven months, I have mixed feelings about it. While it has some good features, there are several major drawbacks that make me regret this purchase.
Pros:
✅ Large Capacity – Great for washing big loads, including bedding.
✅ Quiet Operation – Runs smoothly with minimal noise.
✅ 25-Minute Quick Wash Option – Convenient for lightly soiled clothes.
✅ No Musty Smell – Unlike front loaders, this washer doesn’t develop odors.
Cons:
❌ Quick Wash Limitations – The 25-minute quick wash only allows warm or cold water, not hot.
❌ High Water Usage – Uses significantly more water than my previous front-load washer, increasing my water bill by about $50 per month.
❌ Poor Cleaning Performance – Clothes often come out with detergent residue visibly on them or still smelling of perfume, making me question how thoroughly they are being cleaned.
❌ Ineffective Rinsing – Powder detergent and eco-friendly detergent sheets often leave visible residue, requiring a second wash.
❌ Frequent Unbalancing – The machine easily becomes unbalanced with heavier items, stopping the cycle entirely. When this happens, you have to restart from the beginning.
❌ Limited Water Levels – The washer only fills to a high level when using the "bedding" setting, which also uses an excessive amount of water.
❌ No Rinse-Only Option – If clothes still have detergent residue, there’s no easy way to rinse them without running an entire cycle again. The controls aren’t intuitive, and I haven’t been able to figure this out.
Final Thoughts:
While I appreciate the large capacity and quiet operation, the poor cleaning performance, excessive water usage, and lack of proper rinsing make this washer a disappointment. If you’re considering switching from a front loader, be aware that this machine may not clean as effectively and could lead to higher utility bills. I wouldn’t buy this washer again and regret not sticking with a front-load model.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMar 3, 2025
Hi there, Kristi. We understand about the challenges you're experiencing with your LG 5.0 cu. ft. Top Load Washer (Model: WT7150CW including inadequate water levels, detergent residue, and unbalanced loads. Here are some insights and potential solutions:
Inadequate Water Levels and Poor Cleaning Performance
Many modern high-efficiency (HE) washers are designed to use less water, which can sometimes lead to concerns about cleaning efficacy. Some users have observed that these machines use minimal water, occasionally leaving clothes with dry spots.
Potential Solutions:
Adjust Load Size: Overloading the washer can impede proper cleaning. Ensure that the drum is not overfilled and that clothes have enough space to move freely.
Use the 'Water Plus' Feature: This function adds extra water to the wash cycle, potentially enhancing cleaning performance.
Detergent Residue on Clothes
The presence of detergent residue can result from several factors, including overloading, using too much detergent, or the washer not dispensing enough water for a thorough rinse. Users have reported visible detergent marks on clothing post-wash.
Recommendations:
Moderate Detergent Use: HE washers require less detergent. Using more than the recommended amount can lead to residue buildup.
Select Appropriate Wash Cycles: For heavily soiled clothes, opt for cycles like 'Heavy Duty' or 'Deep Wash' to ensure a more rigorous cleaning process.
Unbalanced Loads
Washing bulky items, such as bedding, can cause the washer to become unbalanced, leading to incomplete cycles or the need for manual intervention. This is a common issue with top-load washers when handling heavy or unevenly distributed loads.
Suggestions:
Distribute Laundry Evenly: Place items uniformly around the agitator or impeller to maintain balance during the wash cycle.
Wash Bulky Items Separately: Consider washing large items like blankets or comforters individually to prevent imbalance.
Increased Water Usage
Transitioning from a front-load to a top-load washer can result in higher water consumption. Some users have noted a noticeable increase in their water bills after making such a switch.
Considerations:
Evaluate Wash Cycles: Some cycles may use more water than others. Reviewing the user manual can help identify more water-efficient settings.
Assess Laundry Habits: Washing full loads instead of multiple smaller ones can optimize water usage.
LG Washer - Clothing Not Clean Properly - https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790
LG Washer – How to Increase The Water Level - https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643
LG Washer - Clothing Not Clean Properly - https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790
We'd like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Inadequate Water Levels and Poor Cleaning Performance
Many modern high-efficiency (HE) washers are designed to use less water, which can sometimes lead to concerns about cleaning efficacy. Some users have observed that these machines use minimal water, occasionally leaving clothes with dry spots.
Potential Solutions:
Adjust Load Size: Overloading the washer can impede proper cleaning. Ensure that the drum is not overfilled and that clothes have enough space to move freely.
Use the 'Water Plus' Feature: This function adds extra water to the wash cycle, potentially enhancing cleaning performance.
Detergent Residue on Clothes
The presence of detergent residue can result from several factors, including overloading, using too much detergent, or the washer not dispensing enough water for a thorough rinse. Users have reported visible detergent marks on clothing post-wash.
Recommendations:
Moderate Detergent Use: HE washers require less detergent. Using more than the recommended amount can lead to residue buildup.
Select Appropriate Wash Cycles: For heavily soiled clothes, opt for cycles like 'Heavy Duty' or 'Deep Wash' to ensure a more rigorous cleaning process.
Unbalanced Loads
Washing bulky items, such as bedding, can cause the washer to become unbalanced, leading to incomplete cycles or the need for manual intervention. This is a common issue with top-load washers when handling heavy or unevenly distributed loads.
Suggestions:
Distribute Laundry Evenly: Place items uniformly around the agitator or impeller to maintain balance during the wash cycle.
Wash Bulky Items Separately: Consider washing large items like blankets or comforters individually to prevent imbalance.
Increased Water Usage
Transitioning from a front-load to a top-load washer can result in higher water consumption. Some users have noted a noticeable increase in their water bills after making such a switch.
Considerations:
Evaluate Wash Cycles: Some cycles may use more water than others. Reviewing the user manual can help identify more water-efficient settings.
Assess Laundry Habits: Washing full loads instead of multiple smaller ones can optimize water usage.
LG Washer - Clothing Not Clean Properly - https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790
LG Washer – How to Increase The Water Level - https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643
LG Washer - Clothing Not Clean Properly - https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790
We'd like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Feb 22, 2025
Leaks blue gel into the tub after every wash
Bought 3 weeks ago. From the first wash, the tub rim leaks blue gel after every wash. LG Customer service keeps trying to tell me it is the detergent (it's clear) or the softener (don't use any). Even after running the tub cleaning cycle multiple times and buying their tub cleaner they suggested, it still happens. Have to remove clothes immediately so they don't get stained. VERY frustrated with LG Customer Service. Other than that the washer and dryer are great. Home Depot can you help?
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareFeb 26, 2025
Hi, Mike. Thank you for sharing your experience with us. We understand your concern about the LG Washer (WT7150CW) model, especially after multiple attempts to resolve the issue with LG Customer Service. We certainly want to make sure we help you address this issue. We strive to provide high-quality products that exceed our customers' needs and expectations.
The blue gel leaking from the tub rim could indicate a detergent or fabric softener residue buildup, even though you're not using fabric softener. Another possible cause could be an issue with the washer's dispenser or a clog, which might be causing an overflow or improper drainage. We recommend checking the dispenser drawer for any blockages or residue buildup that could affect the cycle. Also, ensure the load is not too large, as overloading can sometimes cause issues with the wash cycle. For more help, you may visit https://www.lg.com/us/support/help-library/leaking-top-load-washer-CT10000012-1435251372507.
Please send us a private message on social media @LGUSSupport so we can escalate this to our team and assist you further. We’ll be happy to explore a resolution, whether it’s further troubleshooting or additional support to get the washer working properly. ^Juvy
The blue gel leaking from the tub rim could indicate a detergent or fabric softener residue buildup, even though you're not using fabric softener. Another possible cause could be an issue with the washer's dispenser or a clog, which might be causing an overflow or improper drainage. We recommend checking the dispenser drawer for any blockages or residue buildup that could affect the cycle. Also, ensure the load is not too large, as overloading can sometimes cause issues with the wash cycle. For more help, you may visit https://www.lg.com/us/support/help-library/leaking-top-load-washer-CT10000012-1435251372507.
Please send us a private message on social media @LGUSSupport so we can escalate this to our team and assist you further. We’ll be happy to explore a resolution, whether it’s further troubleshooting or additional support to get the washer working properly. ^Juvy
Feb 17, 2025
tears holes in clothes. lots of lint on clothing. no bueno!
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareFeb 21, 2025
Hi, there. We appreciate you sharing your experience with the LG Washer (WT7150CW) model. We understand your concern about finding damage or excessive lint on your clothing. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help minimize this, we recommend the following: Use the correct cycle & spin speed: Delicate fabrics should be washed on Low or No Spin to reduce wear.
Avoid overloading the washer: This ensures proper movement of clothes, reducing friction.
Check the agitator and drum: Sharp objects or rough spots inside the drum can contribute to fabric damage.
Sort clothes properly. Washing heavy items with delicates can increase wear.
Clean the washer tub regularly. Run a Tub Clean cycle to remove any lint buildup. For more help, you may visit https://www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997. We’d love to assist you further. Please send us a private message on social media @LGUSSupport, and we’ll be happy to explore additional solutions for you. ^Juvy
Avoid overloading the washer: This ensures proper movement of clothes, reducing friction.
Check the agitator and drum: Sharp objects or rough spots inside the drum can contribute to fabric damage.
Sort clothes properly. Washing heavy items with delicates can increase wear.
Clean the washer tub regularly. Run a Tub Clean cycle to remove any lint buildup. For more help, you may visit https://www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997. We’d love to assist you further. Please send us a private message on social media @LGUSSupport, and we’ll be happy to explore additional solutions for you. ^Juvy
Jan 16, 2025
Avoid this model
My apartment has this washer. It won't allow water level change for small loads, will not allow soaking of clothes BUT drains the soaking water within minutes wasting water & soap. Also clothes float bubbled up on surface since items do not circulate within washer at all creating unclean zones on items.
Front loaders are much better than this model.
Tub is so deep cannot reach small items on bottom. I have to lean in using step stool and tongs!
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Response from LGJan 23, 2025
Hi there. Thank you for sharing your detailed experience with the LG WT7155CW Top Load Washer. We understand how these concerns may affect your satisfaction with the unit. To address the water level, this washer uses an auto-sensing feature to determine the appropriate water amount for efficiency, but you can enhance water levels by selecting the "Deep Fill" option for larger loads. Regarding soaking, the washer is designed to drain after a short time to prevent oversaturation. For better circulation, we recommend redistributing the load evenly in the drum to allow proper agitation.
https://www.lg.com/us/washers-dryers/lg-wt7155cw-top-load-washer#pdp_specs
We’d love to assist you further with these concerns. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore additional solutions. Your feedback is valuable, and we appreciate your patience. —Renzo
Customer review from lg.comJan 3, 2025
Large capacity washer is a welcomed improvement
[This review was collected as part of a promotion.] After almost two months of using this new machine, we are very pleased with the quality and performance. It's the first glass top loader we have owned. Very attractive and durable. We got the large 4.8 cubic foot model and it is incredible.
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Response from LG Digital Care TeamFeb 26, 2025
Hey there! A top-load washer from LG really makes laundry day smoother. If you ever run into anything, just drop us a message at @LGUSSupport, and we'll be happy to help anytime! *Josh
Customer review from lg.comDec 14, 2024
Am I the only one? Every time I do a load I have lint all over my clothes that I’ve washer several times!!! I hate this washer !!!!
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Response from LG Electronics CanadaDec 20, 2024
Thank you for sharing feedback about your experience with your LG Washer. If you haven’t already, we encourage you to reach out to our LG CareQ support team at 1-888-542-2623 for personalized assistance. Your feedback is incredibly important to us, and we are dedicated to helping you find a resolution. Thank you for giving us the chance to address your concerns and for being an LG customer.
Customer review from homedepot.caSep 24, 2024
Save your money for a SQ agitator washer
This agitator-less design does not properly clean your clothes. My white shirts have slowly turned dark gray after 1-2 years of using this washer. When I bring them to our In-laws with an agitator washer (same detergent) those grayed shirts become white again. I was baffled until I actually sat and watched the washer "clean". You can see the top clothes just sit there at the top doing nothing. Will get a Speed Queen instead. Now I know why the previous owners left the washer and dryer..
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareSep 26, 2024
Hi, Joseph. Thank you for sharing your experience with us regarding your LG Washer (WT7150CW) model. We understand your concern about your laundry doesn’t come out as expected. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. One troubleshooting step to consider is adjusting the load size and ensuring that the washer is not overloaded. Sometimes, distributing clothes more evenly can help improve cleaning performance. Additionally, a washing cycle designed for heavier soiled items might yield better results. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. Please reach out to us on social media @LGUSSupport, and our team will be happy to explore further solutions with you. We appreciate your patience and are here to help. ^Juvy
Sep 23, 2024
DO NOT BUY
I’ve had this washing machine for a little over a year and it is the biggest piece of junk I have ever purchased. Safe yourself the stress/maintenance & buy another one.It does not clean your clothes, every time I do laundry I have to do an extra load to clean the items that come out dirtier. I do the clean cycle as instructed every 2 weeks. Just recently did a load that stained almost an entire load of my newborns clothes (pic below) & I’m so sad and beyond frustrated
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Response from LG Digital Customer CareSep 23, 2024
Hi, Abbie. Thank you for sharing your experience with us. We understand that the LG Washer (WT7155CW) model hasn't met your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs. To help improve the cleaning performance, we recommend checking if the load size is appropriate. Overloading the machine can prevent effective cleaning, so try reducing the amount of laundry per cycle. Additionally, using the correct detergent type and amount is crucial for optimal results. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. We’d love to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions together. We appreciate your patience and look forward to helping you. ^Juvy
Sep 21, 2024
Awesome washer
We bought this a month ago it is very nice , we have washed several times now and it works very well, it will wash with a minimal amount of water and you can push deep fill to add more water, the stainless steel tub is awesome and at 4.8 cubic feet it’s the perfect size. We have had no issues so far.
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Customer review from lg.comSep 15, 2024
Smell and residue coming out the holes
For the people on here that talk about the smell and residue, it will never go away. I cleaned mine regularly and even took it completely apart to see what was going on and cleaned it everywhere. Now less than a year later, with me still doing regular cleaning if not even more, it was the same, if not worse. What I figured out is you will never get those black particles out because the mold is in a spot you can not get to. Just put it back together and get something else when I can. Wasn’t able to redo picture but the first picture. Behind the white piece where it is all dirt, it is sealed and you can’t get all that out. It comes out of holes and you think it’s all gone but it’s not. You are also right about not enough water.. sometimes things don’t seem to get wet.
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This review is from 5.0 cu. ft. Top Load Washer in Middle Black with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareSep 16, 2024
Hi, there. Thank you for sharing your experience with the LG Washer (WT7150CM) model. Despite regular cleaning, we understand your concern with the persistent smell and residue issues. We aim to offer top-notch products exceeding our customers' needs and expectations. Even though you've done extensive cleaning, it might be worth trying a specialized washing machine cleaner designed to tackle mold and residue. These cleaners can sometimes reach areas that regular cleaning might miss. Ensure that the washer is in a well-ventilated area to help reduce moisture buildup, which can contribute to mold growth. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757. Since you've done everything possible to clean the machine and are still experiencing issues, please send us a private message on social media @LGUSSupport. Our team can assist you in exploring further options, such as possible repairs or a replacement. ^Juvy
Sep 7, 2024
Seriously, Listen to the cons
Worked great until my clothes, especially darks, had white residue on them after wash. Then, the machine started to stink. I followed all the directions-left the lid open, used the tub wash cycle, dried the inside after use, etc. After washing the tub, I noticed dark brown chunks in the bottom. I washed it again. Still brown chunks. I contacted LG support. They sent a tech who washed the machine. Still brown chunks. I contacted LG again & they mocked me. Google LG washer brown chunks.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareSep 7, 2024
Hello there! We understand the issues you’re experiencing with your LG WT7150CW washer. It sounds frustrating, and we want to help resolve this. Brown chunks can sometimes be a result of residue buildup or mold, which can be tricky to eliminate. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425
Please send us a private message on Social Media @LGUSSupport with your details, and we’ll work with you to explore further troubleshooting steps or potential solutions. We appreciate your patience and are here to support you through this. —Avril
Please send us a private message on Social Media @LGUSSupport with your details, and we’ll work with you to explore further troubleshooting steps or potential solutions. We appreciate your patience and are here to support you through this. —Avril
Aug 25, 2024
Worst Improvement in Washing Machines
Don't buy these energy efficient washers. They are not saving on anything.
First, they don't get the clothes clean. I have to wash some things twice.
Second, the soap doesn't rinse all the way out without an extra rinse cycle. It doesn't seem to matter the amount of the type of detergent.
Third it'll randomly explode residue on to your clothes so you have to wash them 3 or 4 times to get them cleaned.
Fourth, they take forever to wash. It takes 4 hours just to get 2 loads through.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareAug 26, 2024
Hi, Holli. Thank you for sharing your experience with the LG Washer (WT7150CW) model. We understand your concern about dealing with issues related to washing performance and efficiency. We strive to provide high-quality products that exceed our customer's needs. To address your concern, ensure you're using the appropriate amount of detergent and that the washer is not overloaded. Sometimes, using too much detergent can leave residue on clothes. For additional help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. For further assistance, please reach out to us on social media @LGUSSupport. We appreciate your feedback and are here to help. ^Juvy
Jul 15, 2024
LG Washer-Never Rust Drum
This is the best washer machine I have ever used! It is so easy to use. This machine is the top of the line, you can tell after doing your first load of laundry. It's actually enjoyable to do the laundry now believe it or not. Plenty of different cycles so you will never be dumbfounded as to which cycle will work the best. If you have a max full load, always use the bedding cycle even if it's not bedding, trust me?! I am so happy I bought this LG washer.
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May 29, 2024
STAY AWAY
Home Depot will sell you faulty equipment!!! Then they will find any way they can to weasel out of providing customer service! I spent $2000 on this set with the warranties included. They refuse to fix the issue, and they are blaming LG. In turn LG is blaming Home Depot. Both are refusing to replace the faulty equipment they sold me!! Stay away from Home Depot and LG. THEY DO NOT HAVE THE CUSTOMERS BEST INTEREST AT HEART!
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMay 30, 2024
Hi, Christopher. Thank you for taking the time to share your experience with LG Washer (WT7150CW) model. We understand how disappointing it can be when faulty equipment becomes an issue, especially when it involves multiple parties. We strive to provide top-notch products and great services to ensure a smooth and seamless experience. Rest assured, we will do everything in our power to rectify the situation and ensure your satisfaction. Please reach out to us on social media @LGUSSupport for more help. ^Juvy
May 24, 2024
Does Not Clean
This washer does not clean well. I only put 7 hand towels in this load and if you look at the picture you can see how well this machine works. I follow all manufacturers instructions when I wash and I use Tide but my clothes just don’t always come out clean. On some instances there are even dry spots on clothes after washing. Don’t waste your money on this washer. I don’t even feel comfortable trying to sell this pieces of junk to anyone.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMay 25, 2024
Hi there. Thank you for raising your concern. I'm so sorry to hear that you're having a frustrating experience with your LG washer. I can imagine how disappointing it must be to not get the cleaning results you expect, especially when you follow the manufacturer's instructions and use a reputable detergent like Tide.
I want to acknowledge your frustration and apologize for the inconvenience. I'm going to do everything I can to help resolve this issue and ensure that you're satisfied with your washer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge your frustration and apologize for the inconvenience. I'm going to do everything I can to help resolve this issue and ensure that you're satisfied with your washer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
May 17, 2024
White clothes getting 'dinghy' color
Never had dinghy whites with 20+ year old washer. Only problem so far with this new washer. Should I add more water? Any suggestions? Using Tide pods. Thanks! Joyce
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Apr 9, 2024
Great product!
[This review was collected as part of a promotion.] I bought this when my last washer from a different manufacturer quit for the third time in three years. It has performed magnificently and we are very pleased with it. We will only buy LG from now on.
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Customer review from lg.comApr 5, 2024
This WILL be a problem
FYI we followed the recommendations on this washing machine, running the tub CLEAN cycle. Feel free to look at the images provided. There is a big flaw design! The water sits in the tub (you wont see it) and doesn't completely leave causing mold to grow inside the second white tub.This eventually comes out into your clothes. We had to take the entire thing apart.There was so much mold. I did NOT think this was going to be a problem with a top loader but I was wrong. It's disgusting.
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This review is from 5.0 cu. ft. Top Load Washer in Middle Black with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareApr 11, 2024
Hi, there. Thank you for taking the time to share your experience with the LG Washer (WT7150CM) model. The presence of mold in your washing machine is unacceptable, and we understand the impact this has had on your laundry experience. We aim to offer good products that meet our customers' needs. For more assistance, visit https://www.lg.com/us/support/help-library/top-load-washer-odor-CT00000305-20150994565407 or reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Mar 20, 2024
This washer was brought to replace the same make washer we had problems with lint being left on clothes. We thought they would have fixed this problem by now. ( WRONG)! After 1 week of use we are having the same problems! My sister inlaw had same problem with hers. ( LG NEEDS TO FIX THIS PROBLEM)!!! It’s not like they are not aware of this problem!! The internet is loaded with the same complaint!!
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMar 22, 2024
Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We understand how important it is to have a washer that effectively removes lint from clothes, and we are sorry to hear that the problem has persisted despite purchasing a replacement. We strive to provide reliable and efficient appliances, but unfortunately, we have not met your expectations in this regard. In the meantime, please visit this link: https://www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Mar 12, 2024
Where do I even begin?.....
Let's just say, if anyone your family works any kind of physical labor job or a "messy job", you will be highly disappointed....period.
Before placing any items in washer, you'll first have to literally hand wash or rinse any and all clothing, beding etc that are soiled even a little or they will look the same coming out that they did going in...even curtains that just hang there I had to hand scrub because swishing damp clothes aroud does NOT cause enough friction to "scrub" out simple dirt.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareMar 14, 2024
Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We understand your frustration with the washer's performance in handling heavily soiled or dirty clothing, bedding, and curtains. Our goal is to provide efficient and effective cleaning for various laundry needs. Unfortunately, the unit did not meet your expectations in this regard. Please visit this link: https://www.lg.com/us/support/help-library/lg-washer-not-cleaning-properly-CT10000010-20153067419949. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Feb 29, 2024
Noise when opening the top
The washer washes great. I just have a question about opening the top and a loud clicking noise happens. Is this normal?
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Feb 11, 2024
Only works with Cold; Deep Wash and Water Plus
The temperature options on this machine are bogus - no matter what you select it only uses straight cold water. Only by selecting "Deep Wash" and at the same time" Water Plus" will the machine put in even a reasonable amount of water - otherwise some items will never get submerged in the tiny bit of water this machine uses. So, per my photo, I added a laundry room faucet so I can add hot water and bring the water level up as needed – which is frequently.
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This review is from 5.0 cu. ft. Top Load Washer in White with Impeller, NeverRust Drum and TurboDrum Technology
Response from LG Digital Customer CareFeb 18, 2024
Hi there, thank you for reaching us. I'm sorry to hear about the issues you've experienced with the temperature options and water levels on your washing machine. We understand how important it is for your appliance to meet your expectations and provide the desired functionality. Your feedback is valuable to us, and we appreciate you sharing your concerns with us. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Feb 3, 2024
Great experience
After researching all top load washer brands, I decided to go with LG. The main deciding factor was the direct drive motor, and no belt. The slow close lid is a cool feature. The glass top is nice to be able to see the washing process. Overall I'm very happy with my purchase, the tub is really big, clothes come out very clean, and so quiet compared to my last GE. The delivery was supposed to be between 9-11am, the guys rang my doorbell at 9am sharp. Thanks Home Depot. 👍
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Customer review from homedepot.caJan 18, 2024
Very effective washing clothes.
This is my first LG appliance. I’m impressed with the design and appliance efficiency. I was shocked to discover that this washing machine is so quiet when it’s running. Choices on the control panel allow for cleaning difficult-to-clean clothing. I don’t believe I’ve ever filled this washer to the maximum load level. I’ve had this washer for 8 months and continue to make pleasant discoveries.
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Jan 16, 2024
My LG clothes washer is the best on the market
My new LG washing machine is absolutely a great addition to my home. I don’t have to constantly watch it during the spin cycles, and I save me a tremendous amount of time.
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Customer review from lg.comJan 14, 2024
Great washing machine highly recommend.
I did my research and found that LG was at the top of the list with Consumer Report as well as numerous reviews on YouTube. I particularly like the flexibility provided by the wash cycles. The washer is quiet and I enjoy having the ability to look through the led to check water level. Being old school, I like the water level that the deep wash provides.
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Customer review from lg.comCompare Similar Items
Capacity - Washer (cu. ft.) | |||
|---|---|---|---|
4.8 | 5.0 | 5.0 | 5.0 |
Washer Features | |||
Anti Vibration, Control Lock, Delay Start, Door Window, End-Of-Cycle Signal, Rear Control, Remote Diagnostics, Soft Close Lid, Spin Speed Option | Automatic Temperature Control, Control Lock, Cycle Status Indicator, Delay Start, End-Of-Cycle Signal, Odor Blocking, Soft Close Lid, Wi-Fi Enabled | Anti Vibration, Control Lock, Delay Start, Door Window, End-Of-Cycle Signal, Rear Control, Remote Diagnostics, Soft Close Lid, Spin Speed Option | Anti Vibration, Control Lock, Delay Start, Door Window, End-Of-Cycle Signal, Rear Control, Remote Diagnostics, Soft Close Lid, Spin Speed Option |
Steam Function | |||
No Steam | No Steam | No Steam | No Steam |
Washer Tub/Drum Material | |||
Stainless Steel Drum | Stainless Steel Aluminized Alloy Steel Drum | Stainless Steel Drum | Stainless Steel Drum |
Product Width (in.) | |||
27 in | 27.875 in | 27.63 in | 27 in |
