Customer Reviews for West Bend Hi-Rise Bread Gray Maker with 12-Preset Digital Controls
- Bake bread effortlessly with 12 preset options
- Customizable loaf size and crust color
- Enjoy fresh, warm bread with minimal effort
Customer Reviews
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What Customers Say
Summarized by generative AI from text of customer reviews
Customers say the West Bend bread maker is a reliable and easy-to-use appliance that produces consistently good bread with its dual paddle design and larger capacity. Many users appreciate the convenience of the delayed start option and the quality of the bread, while some have noted challenges with the bread pan locking mechanism and the difficulty in removing baked loaves. Overall, the product is well-regarded for its performance, though there are occasional concerns about paddle durability and the need for more recipe options.
Jan 16, 2025
No owners manual ☹️☹️☹️☹️☹️
Got mine 3 weeks ago with no owners manual. I contacted you and have heard nothing yet. Can't review what I can't work.
Joette Leonard
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Customer review from westbend.comDec 25, 2024
Failed in less than two years.
My previous WestBend bread machine worked for over 20 years, so when it needed to be replaced I bought another WestBend. I’ve had it only 2 years, and it hasn’t been overused, so imagine my surprise and disappointment when I plugged it in today and the display screen remained blank. I tried several plug receptacles but still a blank screen.
Very disappointing.
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Customer review from westbend.comOct 5, 2023
Love my bread maker!
I love this bread maker. It is so easy to use. I love that it has two paddles for better mixing and kneading of the dough. I have made the 3 lb basic white bread and the 2 lb basic white bread and both came out perfect. The 3 pound was very soft but also very heavy and filling. The 2lb came out lighter. It is so much easier to use than my first bread machine. I highly recommend you get one and start making bread that you know what is in it. I am going to make sourdough bread next. Happy baking!
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Customer review from westbend.comApr 10, 2025
This customer chose to rate the product and not provide text.
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Customer review from homedepot.caMar 10, 2025
Excellent bread maker!
Great machine - the bread turns out beautifully!
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Customer review from homedepot.caNov 27, 2024
It runs a little hot! The recipe calls for a lot of flour when the dough has to much and the bread is hard and dry!
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Nov 21, 2024
Not impressed with this machine.
I bought this machine and was not impressed. The loaf I cooked in the machine was very heavy and fell apart. I also tried the dough setting. It was worse. The machine did not warm so the dough did not rise at all. I even tried warming the liquid before adding it to the machine. I would not recommend this product.
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Customer review from westbend.comJul 10, 2024
Fabulous
By far, the best breadmaker I've ever used
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Customer review from homedepot.caJun 8, 2024
This customer chose to rate the product and not provide text.
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Customer review from homedepot.caApr 18, 2024
Not good
I haven’t made a good loaf yet. Followed instructions, new flor and yeast and turns out heavy like a brick
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Customer review from westbend.comMar 20, 2024
This customer chose to rate the product and not provide text.
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Customer review from homedepot.caMar 15, 2024
This customer chose to rate the product and not provide text.
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Customer review from homedepot.caNov 9, 2023
breaks easy
I have gone through 2 West Bend bread makers. Both broke after light occasional use. The bread was just fine. West Bend is an unreliable brand.
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Customer review from westbend.comApr 28, 2023
Not impressed
This bread machine isn't any better than my old bread machine with one blade. The blades last only 5-6 months and has to be replaced because the coating gets peeled. Now I have to replace 2 blades, no just one. Never again will buy bread machine with 2 blades. Really doesn't make any difference.
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Customer review from westbend.comNov 14, 2022
Outstanding Bread Maker
I had a previous version that had worked well, at least before I broke it. The current one that I purchased a month ago seems to be a improvement over the earlier version. It operates much the same but is mucher easier to clean.
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Customer review from westbend.comAug 1, 2022
Mine was defective.
This is my second Westbend bread maker and thank goodness I still have my old one. I purchased this one about a month ago and the coating on the paddles is peeling off. When I rub the paddle, black particles come off on my fingers. I can't use it so I'm returning it. Also, every time I make a loaf of bread in this one it just doesn't turn out right. I'll go back
to my old machine that makes a perfect loaf
every time.
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Customer review from westbend.comApr 24, 2022
Heating element not working (brand new)
I bought this unit about two weeks ago and used it for the first time today. Heating element would not work. All that time and ingredients wasted. Defective straight out of the box!
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Customer review from westbend.comMar 7, 2022
Bread pan
Is there an easy way to line up the pan. It’s very difficult to place In The bread maker
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Customer review from westbend.comFeb 7, 2022
FAILED 2 lb. LOAF x 3
I am at a loss. I am on my 3 rd trial of the 2 lb. Loaf of white bread and again it is all clumpy and baking currently. I have all new ,frresh ingredients, carefully measured and still not turning out. Any suggestions would be appreciated.
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Customer review from westbend.comDec 8, 2021
Ok but not great
I bought this to replace my B&D breadmaker. The profile looks very similar and it is one of the few available with two paddles. I am rather disappointed because the dough (only use the dough function) mixes and goes into two separate balls, therefore it is not kneading properly. Never had this issue with my previous bread machine. I gave this 3 stars and I am seriously considering selling it and looking for something else.
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Customer review from homedepot.caNov 6, 2021
Westbend Bread Machine
Bought because in the past Westbend was ab excellent bread maker. However , I find the crust is too thick and too well done no matter what setting is used. It also makes a loaf size too big for the toaster. It also seems that every recipe requires more liquid that is stated in the book.All in all it is a purchase I wish I had not made.
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Customer review from homedepot.caNov 6, 2021
This customer chose to rate the product and not provide text.
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Customer review from homedepot.caOct 31, 2021
Bread maker
I am very satisfied with this product. I use it constantly
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Customer review from westbend.comOct 9, 2021
As described.
Working good so far. Because of two mixing knifes a bread is not symmetrical but it's ok.
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Customer review from homedepot.caSep 15, 2021
Consistently Delicious Results
Easy to use, excellent results with little effort, convenient delayed start option. Only con is the baked loaf can be difficult to remove from the bread pan.
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Customer review from westbend.comAug 22, 2021
great features
nothing taste better than home made bread and my friends love the bread
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Customer review from westbend.comAug 15, 2021
Great bread machine
Wasn’t sure I would like my new bread machine. I made cinnamon rolls using the dough feature and I really liked how the rolls turned out!!!
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Customer review from westbend.comMay 14, 2021
West bend electric bread maker
Seems to do what it reports…. I like the dual paddles and horizontal loaf. Don’t use anything metal near the non stick surface as it scratches easily! I wouldn’t even recommend using the paddle removal hook tool as it will scratch the paddles.
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Customer review from homedepot.caMay 13, 2021
No replacement for kneading paddle
I love the machine but the kneading paddles completely stick in the loaf. I accidentally threw out a loaf with paddle still inside & there is no replacement on the website or anywhere else I can find.
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Customer review from westbend.comMay 11, 2021
West Bend breadmaker
The front door West end breadmaker I had for so many years was much better than top door as there was no need to slide machine closer to counter edge to open top to avoid scratching due to top cupboards.
Also bread pan is difficult to lock into place even if company suggests pushing opposite corners! The bread pan handle ends already scratched the inside. Very disappointed as just purchased it!!
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Customer review from homedepot.ca
