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Customer Reviews for Whirlpool 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #300159571

Model #WRT518SZFM

Store SKU #1002133717

  • LED interior lighting puts a spotlight on refrigerator contents
  • FLEXI-SLIDE bin moves side-to-side for convenient storage options
  • Adjustable bins for customizable door stage

Customer Reviews

  • 4.3
    out of 6,277 reviews
  • 86% recommend this product
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Showing 1-30 of 6,277 reviews
[This review was collected as part of a promotion.] Happy with my purchase nice refrigerator glad to have it
by
    • Recommended
    Should have believed reviews
    I read all of the one star reviews that said the freezer wouldn't keep their food cold. I figured this had thousands of reviews and only a few 100 people were saying this so they must be unlucky. well, 2 weeks in and I've noticed freezer doesn't freeze. I Noticed my ice cream was melted even though it is set to coldest setting. I then put ice in the freezer to test it and the ice melted. Whirlpool said they will send a tech but I just want to send this piece of crap back
    by
    Response from WhirlpoolTeamDec 15, 2023
    Thank you for sharing your insights with us, Jason. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
      1 found this review helpful
      awsome
      [This review was collected as part of a promotion.] I have been very happy with this refrigerator! It is more spacious then my old one.
      by
        • Recommended
        Great Value!
        [This review was collected as part of a promotion.] So far, I’m very happy with this refrigerator. The price was definitely right. I’m also glad I was able to add the ice maker. It’s also the perfect size for my kitchen.
        by
          • Recommended
          Looks quickly made
          [This review was collected as part of a promotion.] Poor quality control. The top of the unit is bulged badley. The freezer door foam fill hole is missing the cap. There was a lot of foam leakage and it was not cleaned up. Lots of places where the plastic film from the stainless face is trapped in the plastic trim
          by
          Response from Consumer CareDec 5, 2023
          Thank you for sharing your insights with us, It will do. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 439952. We’re looking forward to hearing from you. Michael D
            Greate design
            [This review was collected as part of a promotion.] I bought this fridge for my mom for Christmas because the one she had was getting old. She loves it even though it's dimensions are smaller that the one she had this one fits more in it. Great design.
            by
              • Recommended
              Great buy
              [This review was collected as part of a promotion.] Needed a refrigerator fast. My previous died. Love the stainless steel finish and the drawer you can slide where needed.
              by
                • Recommended
                Freezer doesn’t seal
                The fridge is fine. Freezer has been nothing but disappointing. Constantly freezing up. The seal is terrible. Air and moisture is constantly coming in. Frozen food gets ruined. I’m trying to find the manual and see if I can turn the freezer off and use the top for dry storage, like a cupboard.
                by
                Response from WhirlpoolTeamNov 10, 2023
                Thank you for sharing your insights with us, Reid. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                  4 found this review helpful
                  In love again.
                  [This review was collected as part of a promotion.] I’ve enjoyed my infatuation with this refrigerator for ten days. It’s beautiful. The inner workings are rugged and smartly designed. I prefer a single door to a double any day. Less guess work. The inside LED light is fabulous and bright. The freezer above is far superior to the drudgery of digging through a deep bottom freezer bin. My infatuation will surely become an enduring and committed relationship . 😁
                  by
                    • Recommended
                    Refrigerator doors are rusting after 9 months!
                    The doors in the refrigerator are rusting after only 9 months! I called and had a technician over to look at them. He was unable to clean it off with their special chemicals and whirlpool said they won’t repair or replace because it’s cosmetic. Wow! Buyer beware!!
                    by
                    Response from WhirlpoolTeamNov 7, 2023
                    Thank you for sharing your insights with us, Sonya. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                      5 found this review helpful
                      Home Depot Cheated Us!
                      We bought this from Home Depot at McKinney Texas and we got delivered a dud the whole refrigerator is just a mess. Significant water collection inside the refrigerator below the freezer drips all over the food and then freezes even at there lowest refrigerator and freezer settings. All good gets spoilt. Home Depot immediately disowned us and it's not even 15 days since purchase. I will never buy another appliance from Home Depot
                      by
                      Response from WhirlpoolTeamNov 1, 2023
                      Thank you for sharing your insights with us, Raghavendra. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                        7 found this review helpful
                        It works
                        [This review was collected as part of a promotion.] Ice or frost build up in the freezer on day one tried to send a picture
                        by
                          • Recommended
                          Whirlpool refrigerator
                          [This review was collected as part of a promotion.] A beautifully designed, highly functional & spacious refrigerator. Great price. So far, Im very pleased with it.
                          by
                            • Recommended
                            Great fit for my house
                            [This review was collected as part of a promotion.] My kitchen has very limited room for a refrigerator, so when we shopped for a new one, I doubted if we could find one. But there it was, A perfect fit, with almost all the features we wanted.
                            by
                              • Recommended
                              Great cute small fridge.
                              [This review was collected as part of a promotion.] I purchased this fridge/freezer a few weeks ago now. My old fridge stopped cooling properly and I decided to buy a new one instead of attempting to repair the old one. I had a Whirlpool and knew I wanted another one since all of my appliances are also Whirlpools. This is a great smaller fridge (17.5 cubic feet) but perfect for just me! I can fit all of my necessities and don’t keep a lot of things in my fridge or for a long period of time. It meets my needs perfectly! I purchased separate ice cube trays and storage rack for them within the freezer!
                              by
                                • Recommended
                                Poor exterior appearance
                                [This review was collected as part of a promotion.] I bought this refrigerator September 12, 2023, and the ice maker. When I received it on September 19, 2023, there was a “foam” looking substance coming from joint areas. I ordered and paid for the same model and it had the same problems. I have not received the ice maker yet.
                                by
                                Response from Consumer CareSep 28, 2023
                                Thank you for sharing your insights with us, JBCol. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 402988. We’re looking forward to hearing from you. Marie Q
                                  We had to change the swing direction of the doors. That created a poor suction on the freezer door so icicles formed in just hours. And the door jamb hit the light switch on the right making a popping noise every time the door opened. Needless to say we sent it back in 2 days. I ended up paying another $100 for pick up and delivery and for driver tips by the time it was all resolved! Not a good experience but HD manager helped to resolve.
                                  by
                                  Response from WhirlpoolTeamSep 25, 2023
                                  Thank you for sharing your insights with us, 617chick. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                  • Verified Purchase
                                  1 found this review helpful
                                  Great
                                  [This review was collected as part of a promotion.] Awesome product to buy like it very much love it great
                                  by
                                    • Recommended
                                    Nice for the price.
                                    [This review was collected as part of a promotion.] Bought this month. Nice for the price. Not a fan of stainless steel, but it works.
                                    by
                                      • Recommended
                                      Lasted 2 years, 6 months
                                      [This review was collected as part of a promotion.] The motherboard fried after 2 years and 6 months from purchasing. Glad I had a 30 year old Kenmore in my garage to save my groceries until I found a used motherboard. I wonder how long this one will last.
                                      by
                                      Response from Consumer CareSep 13, 2023
                                      Thank you for sharing your insights with us, Tommybro. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 389925. We’re looking forward to hearing from you. Marie Q
                                        SIMPLICITY IS ALWAYS THE BEST!
                                        [This review was collected as part of a promotion.] SUPER SIMPLE, SUPER SPACIOUS, SUPER CONVENIENT! UNFORTUNATELY DO NOT MAKE ICE BUT WHO CARES!
                                        by
                                          • Recommended
                                          Is the simplest but also so beautiful. <3
                                          [This review was collected as part of a promotion.] My very first refrigerator I bought back when I got my first apartment when I was 21 years old was a Whirlpool (30 years ago) Did not disappoint me. Now I got this beauty a month ago and do not disappoint me either, it works so smooth and even lowered my electricity bill. When it comes to Whirlpool I'm sold.
                                          by
                                            • Recommended
                                            watch out for rust!
                                            I have only had this refrigerator for a couple of months. I purchased 2 other stainless products at the same time, as well as owning a stainless trash can. I initially saw a couple small rust spots on the door, but assumed it would just wash out with normal cleaning. (I live alone, so not like it is getting ran into with bicycle handlebars or used as a track for Hotwheels). Well not only have the spots increased in size, but they have multiplied, and DO NOT BUFF OUT with a stainless steel cleaning product.A decent amount of $$ to spend on an appliance rhat can't even hold a finish. Sigh. And it is "past the 30 day warranty."
                                            by
                                              3 found this review helpful
                                              small, compact
                                              small, compact, but good for what we needed. it can be considered a tad louder than some fridges but i feel like that's pretty common with smaller fridges(less insulation). having it in a fridge box helps a little as well but you don't want it so boxed in with no gaps that the fridge can't breathe. remember to pull it out every few years and shop vac/remove dust
                                              by
                                                • Recommended
                                                small, compact
                                                small, compact, but good for what we needed. it can be considered a tad louder than some fridges but i feel like that's pretty common with smaller fridges(less insulation). having it in a fridge box helps a little as well but you don't want it so boxed in with no gaps that the fridge can't breathe. remember to pull it out every few years and shop vac/remove dust
                                                by
                                                  • Recommended
                                                  Nice design with a slightly smaller design
                                                  [This review was collected as part of a promotion.] This is a nice fridge and is great if you are looking for a roomy fridge with a slightly smaller footprint. The doors are nice and rounded, it seems quiet and looks good. My only complaints thus far: the strip where the bottom door gasket sits has a small gap of a mm or so and the protective film was difficult rod get out of it. It also needed a little silicon to seal it so spills wouldn’t get caught in it. It look fine after that. Also, there is factory sealant coming through the door handles a bit. I try to use rubbing alcohol any find point black marker to remove it in detail and it does look better but the quality control is a little on the neglectful side. Overall I do like the fridge.
                                                  by
                                                    • Recommended
                                                    It fits!!
                                                    [This review was collected as part of a promotion.] I live in a tiny condo and I finally found a fridge that fits. It’s a bit noisy at times but other than that it is fine. Does what it is supposed to do. No fancy add ons which I don’t care to have. It is small- good for 2 people. Nice sleek lines and looks good
                                                    by
                                                      • Recommended
                                                      Great new refrigerator
                                                      [This review was collected as part of a promotion.] Best appliance purchase I have made in years, will pick whirlpool for next purchase
                                                      by
                                                        • Recommended
                                                        Love the drawer that slides from side to side, and
                                                        [This review was collected as part of a promotion.] Love how it fits in my small kitchen space. Love all the features
                                                        by
                                                          • Recommended
                                                          Met my needs
                                                          [This review was collected as part of a promotion.] I purchased this 1 month ago and could not be more pleased, I wanted something close to what I had without any special features, this definitely met my needs. I will share my happiness with family and friends.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 6,277 reviews

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                                                            Refrigerator Width (in.)

                                                            28 in

                                                            28.75 in

                                                            28 in

                                                            28 in

                                                            Depth (Excluding Handles) (in.)

                                                            31.63 in

                                                            31.875 in

                                                            30.5 in

                                                            31.63 in

                                                            Height to Top of Refrigerator (in.)

                                                            67.13 in

                                                            65.75 in

                                                            66.875 in

                                                            67.13 in

                                                            Ice Maker Features

                                                            No Ice Maker

                                                            Automatic Ice Level Control/Shutoff

                                                            No Ice Maker

                                                            No Ice Maker

                                                            Total Capacity (cu. ft.)

                                                            17.6 cu ft

                                                            17.6 cu ft

                                                            17.5 cu ft

                                                            18 cu ft