August 26, 2026
recently had an issue during a flooring installation involving a plumber who accidentally broke the toilet flange and then attempted to say that it was already broken before he began working. Unfortunately, his behavior and lack of professionalism made an already frustrating situation even more disappointing. What he did not know was that I had been taking pictures throughout the entire flooring installation process. Because I had documented the work and the condition of the area throughout the installation, I was able to provide clear evidence of what actually happened. I immediately contacted the plumber?s supervisor and also reached out to the flooring department at Home Depot to explain the situation. I have to say that Home Depot handled my concerns exceptionally well. The team listened to me, took my concerns seriously, communicated with me, and made sure the problem was corrected without giving me the runaround. Although my experience with the plumber was frustrating, I want to give credit where it is due. The professionalism and customer service I received from Home Depot made a huge difference. They took responsibility for making sure the situation was addressed and worked to get everything fixed with no unnecessary problems or hassle.
- Twin
Mobile, ALundefined, 36695
August 26, 2026
Mobile, ALundefined, 36695
April 17, 2026
Installer was professional and did a great job
- TC
Mobile, ALundefined, 36695
April 17, 2026
Mobile, ALundefined, 36695
November 19, 2025
Great experience with Home Depot services. My flooring looks great!!!
- Olett
Mobile, AL, 36695
November 19, 2025
Mobile, AL, 36695
July 27, 2025
Courteous respectful did a good job and cleaned up well after done
- Dee
Mobile, AL, 36609
July 27, 2025
Mobile, AL, 36609
July 7, 2023
Jerry did a wonderful job!
- Ruth
Mobile, AL, 36695
July 7, 2023
Mobile, AL, 36695

