


October 3, 2015
Entire process took months & the product I purchased was not clearly explained at time of consult. Sample product was not available nor even a picture/description - just verbal. When I ordered it, I thought I purchased one type of window, but prior to install I was informed that was not correct. It was too late in the process for me to cancel and go somewhere else. I got a window, but not the one I wanted. It will have to do.
- NotHappy
Watertown, CT, 06795
October 3, 2015
Watertown, CT, 06795
October 30, 2013
I was happy with Home Depot's part in the project but disappointed with the installation. Had to call to ask that the installer come back to adjust 6 of the 7 blinds he put up. He was quick and somewhat on time but he didn't stand back to look at his work after he was done. I guess that was my job.Clips on the "valance" where upside down and cords above the blinds were not adjusted to make the blinds hang straight. My son actually came over to correct them which he did willingly. But what bothered me was that if my son didn't do that, we would have to spend another day at home waiting for the service we should have gotten with the initial install and which we paid for as well. When I called to cancel the additional appointment with the installer, I explained what happened to the office person who patronized me by saying, well if something else goes wrong, don't hesitate to call us back. No need to call your son!! Okay?
- Mad15
Watertown, CT, 06795
October 30, 2013
Watertown, CT, 06795









