


July 2, 2015
The windows are great and the installation went good after one cancellation due to rain. However, attitude at the top was disappointing. There were two windows that they did not get the order right the first time. When brought to their attention the attitude was "oh well, we can get them to you in two weeks. No problems". Yes, there is a problem. I have to take the time off of work or arrange for someone to be there. It is not just a "oh well" to me. One window was supposed to etched and I got a clear window, meaning that I had to come up with a window cover for a couple of weeks. Again, I did that but it was a issue to me. I'm not sure I even got a "sorry" just so, we can have a new one in two weeks. The windows did come in two weeks and all seems to be good with the windows so far. And on the paper work they did not even get my name right. My name is 10 letters long and they gave me a name with 4 letters. Only the beginning letter was right. So I would recommend them because the people I dealt with up through the installation were wonderful. Just the attitude after installation that is disappointing.
- Jill
Hugo, MN, 55038
July 2, 2015
Hugo, MN, 55038









