#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)623-4202
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
230 Nostrand Avenue
Brooklyn, NY 11205
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Customer Store Reviews

  • 4.3 out of 715 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (715)
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Showing 1-30 of 715 reviews
This is my go to home depot
I know things are hard but this store is my go to. The staff is kind and polite
by
    • Recommended
    The service staff makes up for the shabby look of the premises.
    This is my neighborhood store and utilize it when I need something. The parking lot needs to be spruced up as well as the interior of the building.
    by
      • Recommended
      Worse home depot ever
      Bad attitude from the employers and they crashed into me with the forklift the self check out only have 1 that works and there is only 2 cashiers open lines for miles
      by
        The best store every
        Everyone is nice and thoughtful
        by
          • Recommended
          Best customer service ever !!
          I was help by each person I spoke too.
          by
            • Recommended
            STORE SERVICE
            TheSales cashier Celest was outstanding and the service I received in the store was outstanding
            by
              Hot Water Heater Replacement
              I knew my Hot Water tank was way past the point of expiration but still functioning and many had already had 2 REPLACEMENTS since our old model. I called Home Depot, they made the appt and I had a complete new replacement within a week. Same reliable brand and my workmen were very professional in explaining pricing, sizes and any other questions. Thanks Home Depot!
              by
                • Recommended
                Getting All That You Need, when you need it.
                That BedSTY location and that of Gateway Center Mall is Fully Staffed & Stocked and if they don't have something right away they still got you Covered.
                by
                  • Recommended
                  Amazing store. l am always greeted professionally, all questions answered and assisted quickly ...
                  Amazing store. l am always greeted professionally, all questions answered and assisted quickly and find everything I need at this location.
                  by
                  • Verified Purchase
                  • Recommended
                  This store is a pig sty . Filthy . Rude classless customer service is a joke. Everything broken. ...
                  This store is a pig sty . Filthy . Rude classless customer service is a joke. Everything broken. Go to Lowe’s
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Yesterday and today were the easiest Home Depot shopping experiences I've had ever, including at ...
                  Yesterday and today were the easiest Home Depot shopping experiences I've had ever, including at this store. Seems they've really upped their customer service/help game. Not too hard to find staff and staff in general very friendly. Stocking was pretty good and check out fast. Did this store get a new manager? They're game has super improved.
                  by
                  • Verified Purchase
                  • Recommended
                  I have been shopping @ this location for a few years now, and i have always encountered professio...
                  I have been shopping @ this location for a few years now, and i have always encountered professionalism and accurate service. Its this kind of business that makes me happy, AND keeps me coming back!
                  by
                  • Verified Purchase
                  • Recommended
                  The employees are dismissive and won’t really be much of a help.
                  The employees are dismissive and won’t really be much of a help.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  This Homedepot store is conveniently located for me. For the most part the associates are helpful...
                  This Homedepot store is conveniently located for me. For the most part the associates are helpful and friendly although a lot of the time they are either not educated about products or give you incorrect information or directions.
                  by
                  • Verified Purchase
                  • Recommended
                  Excellent personal good product
                  Excellent personal good product
                  by
                  • Verified Purchase
                  • Recommended
                  Its the Bed Stuy Home Depot! Lots of Luck for you may not know what you're going to get. It's lik...
                  Its the Bed Stuy Home Depot! Lots of Luck for you may not know what you're going to get. It's like an adventure park for young trades and craftsmen.
                  by
                  • Verified Purchase
                  • Recommended
                  Cashier didn’t use cashier empowerment and made me call a manager for a $4 price difference. If ...
                  Cashier didn’t use cashier empowerment and made me call a manager for a $4 price difference. If I didn’t need the goods I would have left the entire cart and walked out of the store.
                  by
                  • Verified Purchase
                  The flooring associate Banks was extremely knowlegeable about flooring, shades, blinds and applia...
                  The flooring associate Banks was extremely knowlegeable about flooring, shades, blinds and appliances. She was also very patient and customer service oriented.
                  by
                  • Verified Purchase
                  • Recommended
                  Sales Cashier Alicia was a pleasure to work with.
                  Sales Cashier Alicia was a pleasure to work with.
                  by
                  • Verified Purchase
                  • Recommended
                  I received so much help and everyone was kind and smiled as they helped. No one made me feel lik...
                  I received so much help and everyone was kind and smiled as they helped. No one made me feel like I was annoying them. All employees were happy to do their job and assist me.
                  by
                  • Verified Purchase
                  • Recommended
                  The staff are lazy, they don’t know where items are and have no knowledge of what they sell. They...
                  The staff are lazy, they don’t know where items are and have no knowledge of what they sell. They are basically there to get a paycheck and roam freely instead of learning the store.
                  by
                  • Verified Purchase
                  The staff at this Home Depot was consistently helpful during my three visits this year. Even when...
                  The staff at this Home Depot was consistently helpful during my three visits this year. Even when the store was crowded, the cashier lines were managed so that the wait wasn't bad, even during this pandemic.
                  by
                  • Verified Purchase
                  • Recommended
                  I think that Home Depot is a needed store in the community. It is in a very convenient location. ...
                  I think that Home Depot is a needed store in the community. It is in a very convenient location. The employees do their best in providing services to customers. Location is great. Bathroom service for customers is another plus for this store. The display of hand sanitizers at the registers are also a plus for this store.
                  by
                  • Verified Purchase
                  • Recommended
                  This store was very friendly and helpful I will continue to shop there.
                  This store was very friendly and helpful I will continue to shop there.
                  by
                  • Verified Purchase
                  • Recommended
                  Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swif...
                  Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swift at the checkout twice when I visited HD. They were patient and professional. As usual, Keisha and Sharon are smart, kind and proficient at the service desk. Thank you Mr. Pettiford for bring out the best in your associates. They make my shopping experience a gratifying experience. Also extending outstanding acknowledgement to Juan and Jessica from the Weiss Co who provides the lovely plants.
                  by
                  • Verified Purchase
                  • Recommended
                  Clean and have almost what you need
                  Clean and have almost what you need
                  by
                  • Verified Purchase
                  • Recommended
                  I typically don't expect much when going to a large/corporate store but I've had some pretty grea...
                  I typically don't expect much when going to a large/corporate store but I've had some pretty great working relationships with some of the employees at this location. It feels good when I shop there and the employees are engaged :)
                  by
                  • Verified Purchase
                  • Recommended
                  Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
                  Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
                  by
                  • Verified Purchase
                  • Recommended
                  Employees are more helpful and enjoy their jobs.
                  Employees are more helpful and enjoy their jobs.
                  by
                  • Verified Purchase
                  • Recommended
                  Stephon was very helpful and addressed our needs promptly and efficiently I was able to find wha...
                  Stephon was very helpful and addressed our needs promptly and efficiently I was able to find what I was looking for easily The store was clean There was always an associate around to help.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 715 reviews

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