#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)656-7214
Tool & Truck Rental(239)656-7227
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
3031 Ne Pine Island Rd
Cape Coral, FL 33909
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Customer Store Reviews

  • 4.8 out of 782 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (782)
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Showing 1-30 of 782 reviews
Crappy bathroom / even worse self checkout cashier
Mens bathroom , poor lighting in large stall, no handsoap at stall sink, toilet seat loose Dirty ceiling vent. Rude cashier at self checkout, smart comments when trying to pay for propane tank exchange
by
    Garden has Improved!
    The garden area improved tremendously from the last time I was there. Plants/ flowers are healthy, and look lively!
    by
      • Recommended
      Great customer support
      by
        • Recommended
        Nice place!
        I will make it a habit to drive that extra 15 miles to reach out to this store for my shopping supplies.
        by
          • Recommended
          Friendly Staff
          Each time I go to this store, I find the staff to be extremely friendly and helpful. They help me to find what I need and provide suggestions about how to do different repair job.
          by
            • Recommended
            Bad experience
            I was in the Cape Coral store about a month and a half ago buying paint. The paint that I had had mixed three months prior was the wrong color and realize that the sample they gave me was the wrong color. I brought them back and explained to the man that waited on me in the paint department, and for some reason, I think he thought I was criticizing him. I certainly was not, and I was not rude at all. However, he had me stand at the paint department for 40 minutes while everyone around me was served even though I had been the second person in line. While there was no one left in line, another employee came up and offered to assist me and the man that made me wait said he was handling it, so I was left to wait longer. I was not rude to him. I waited patiently. This was terrible customer service. I have never been in a Home Depot store anywhere where that has happened.
            by
              • Recommended
              Julianne, Awesome Employee!
              I am writing to express my Wife and My gratitude and share a positive experience we had with Julianne, Cashier. She provided us with exceptional help and support. She went above and beyond to assist us with answering all our questions and finding the proper plants for our needs. Her efforts significantly contributed to a successful outcome. Her professionalism, knowledge, and willingness to help made a lasting impression on us. We believe Julianne’s contributions deserve recognition. They exemplify the kind of dedication and teamwork that makes our community thrive. Please consider acknowledging her hard work and the positive impact she made. We look forward to seeing the continued excellence that Julianne brings to your team. Thank you!
              by
                • Recommended
                Scary parking lot
                Everytime I go to this Home Depot there is a large crowd of men loitering in the parking lot. This is very intimidating for women shopping at this store. I feel unsafe going there by myself!
                by
                  Happy!!!
                  All employees were very helpful and knowledgeable!! Hard to find that these days.
                  by
                    • Recommended
                    Good location to find your needed items
                    Generally items are easy to locate, but if not staff is always willing to help.
                    by
                      • Recommended
                      Home Depot
                      Friendly & Explains Product
                      by
                        • Recommended
                        Great customer service
                        Malcolm in building materials (soffits, fascia, & gutters) was VERY helpful. He stopped his stocking tasks several times to help me get the right material in convenient quantities. He made my materials gathering tasks much easier and faster than usual. Victoria is always extremely helpful at the pro desk. I'm willing to wait in line just so that she can help me. Customer service at this HomeDepot is always above my experience at other stores.
                        by
                          • Recommended
                          Dewalt 20vXR impact drill
                          I love it plus’s I really appreciate the guy Jeff who help he’s definitely a team player
                          by
                            Flooring department
                            Maria was extremely helpful and friendly
                            by
                              • Recommended
                              great improvement
                              Store seems better stocked and employees seem happier and friendlier than some occasions I have shopped
                              by
                                • Recommended
                                Great check out experience
                                Julieanne was very friendly and professional!
                                by
                                  • Recommended
                                  Great custome service
                                  I recently went to the store to check out windows and availability of handyman. Went to the pro desk and got a list of handymen available to give me a quote on painting my garage floor, home visit for both new windows and fence. Very happy with the intake clerk. She was patient and knowledgeable.
                                  by
                                    • Recommended
                                    Great store great staff
                                    We just recently moved to florida and we come to pine island road store all the time now. Its not even the closest store to us. But, i must say the staff are fantastic. Very helpful and knowledgeable
                                    by
                                      • Recommended
                                      Lazy employees, Dangerous conditions!!!
                                      As a 61 yr old woman, I was told by an employee to get on a store ladder to get pieces of heavy lumber I needed from shelves above my head after asking 2 employees for assistance!!!!! Management didn’t care!!
                                      by
                                        Customer Service
                                        I have been to this store many time for various reasons. (kitchen reno, bathroom reno), and many other reasons, including plants, mulch, soil, etc. I have always had great service for the various reps in the store, helping me out with whatever I have needed.
                                        by
                                          • Recommended
                                          Greatly improved customer service!
                                          This location in the past had a bit of a reputation. The last few years have greatly improved that reputation! Great work, keep it up!
                                          by
                                            • Recommended
                                            Great customer service
                                            I just want to give a shoutout out to David at Customer Service. He was able to get the toilet off the shelf, check me out and load it by himself. He was super friendly and helpful. Thank you for your help and I hope your back was not hurting the next day.
                                            by
                                              Great Customer Service
                                              Moe, the store manager & Ruth were amazing. They helped us promptly with an issue, that corporate could not. We had issues after ordering online from HD, They were great & easy to work with. I would have decided never to shop at HD after the online experience, their delivery guys stealing our dryer & 4 hours on the phone with their 800 number trying to get my dryer back. Thanks to Moe & Ruth, they really helped us and I want to say thank you to both of them. You 2 are amazing!
                                              by
                                                • Recommended
                                                Great staff and teamwork
                                                The flooring sales staff coordinated purchases and pick up by my sub-contractors so that the construction project proceeded efficiently
                                                by
                                                  Great service. Friendly help
                                                  I bought 4 portable chargers for stocking stuffers. Very happy with them.
                                                  by
                                                    • Recommended
                                                    Frienely and helpful
                                                    From the moment you enter the store there is someone to guide you thorough the store. If you have difficulties they help you find a solution.
                                                    by
                                                      • Recommended
                                                      If you are shopping at this location find Moe he is very helpful
                                                      Haven't received yet
                                                      by
                                                        • Recommended
                                                        Cashier very helpful
                                                        Brenda, our cashier was very helpful in letting me know how to sign up for veteran's discount
                                                        by
                                                          • Recommended
                                                          I love everything about homedepot but I hate it at the same time because your surveys are a joke because I have never seen one person or heard of anyone Winning 🏆 one red penny.
                                                          I love buying things there, just stop w/ the guys.
                                                          by
                                                            Fast and neat
                                                            Always have a great and fast experience
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 782 reviews

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